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Microsoft Teams vs Zoom Phone

Updated February 9, 2026

Microsoft Teams vs Zoom Phone: Which is best for you?

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Starting Price
$4.00

per month

$10.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Agenda Management
4.75
Online Voice Transmission
4.72
Real-Time Chat
4.67
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Voice Mail
4.77
Video Conferencing
4.66
Mobile Access
4.55
See All
Integrations
Smartsheet
Smartsheet
Trello
Trello
Microsoft Planner
Microsoft Planner
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Pros / Cons
  • It produces a very cool audio , with a lot of features like sharing of screen, raising of hands, auto record of meetings etc
  • Teams uses a lot of system resources on the computer. If your system has 8GB or less of memory, it will have a noticeable impact on performance.
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  • Being a unified communication platform, it combines phone, video and meetings, chats into a single application - Giving user with utmost ease in communication
  • With the voicemail I can clear them out in the app, but it won't clear them out from my desktop phone automatically.
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Ease-of-Use
4.4/ 5
Highest performing feature
in the comparison
4.5/ 5
Value for Money
4.4/ 5
Highest performing feature
in the comparison
4.5/ 5
Customer Support
4.2/ 5
4.2/ 5
Functionality
4.4/ 5
Highest performing feature
in the comparison
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2024
FrontRunners 2024
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad