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Ooma Office vs Phone.com

Updated December 30, 2025

Ooma Office vs Phone.com: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$19.95

per month

$18.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Call List Management
4.75
VoIP Connection
4.70
Voicemail Transcription
4.67
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Call Center Management
3.25
VoIP Connection
3.20
Mobile Access
3.17
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Integrations
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Pros / Cons
  • Ooma Office saved me a bundle compared to what Verizon was charging me and give me many more options like the app and plethora of phone features and virtual assistant.
  • I would be told that they couldn't do anything as I am calling non-office hours they are only open from 9am-7pm EST anytime after that you will reach someone that is located in The Philippines and they can't deal with cancellations or refunds.
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  • It use to be good with the customer service was base out of USA all my issues were resolved immediately and in a timely manner.
  • October and Nov 2024 the system has actually crashed (servers down) several times - right in the middle of big client meetings.
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Ease-of-Use
Highest performing feature
in the comparison
4.5/ 5
3.7/ 5
Value for Money
Highest performing feature
in the comparison
4.5/ 5
3.4/ 5
Customer Support
Highest performing feature
in the comparison
4.4/ 5
3.5/ 5
Functionality
Highest performing feature
in the comparison
4.4/ 5
3.7/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2024
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad