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AMCS

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Overview

AMCS 2026: Benefits, Features & Pricing

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  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

AMCS
AMCS
3.3
(10)

Pricing

Pricing available upon request

About AMCS

Designed for small to large businesses, AMCS is a cloud-based platform that helps streamline waste management and recycling operations. The software helps users manage their assets and resources while standardizing processes so as to maintain legal compliance. This results in lower costs, reduced call center expenses, better customer service and greater profitability. It offers a wide range of functions including customer data management, account payable/receivable, invoice processing, stock tracking and margin calculations. Additionally, it provides customer support via email, phone and more.

AMCS Screenshots

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AMCS Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    AMCS Features

    • Popular features found in Delivery Management
      Customer Portal
      Delivery Tracking
      Dispatch Management
      Driver Management
      For Courier Services
      Scheduling
    • More features of AMCS
      Accounting
      Activity Dashboard
      Activity Tracking
      AI/Machine Learning
      Alerts/Notifications
      API
      Audit Trail
      Automated Scheduling
      Barcode Recognition
      Billing & Invoicing
      Brokerage Management
      Buy/Sell Ticketing
      Capacity Planning
      Carrier Management
      Commercial Properties
      Communication Management
      Compliance Management
      Container Management
      Contract/License Management
      Customer Database
      Customizable Reports
      Driver Settlements
      EDI
      Electronic Payments
      Electronics Recycling
      Equipment Maintenance
      Equipment Tracking
      Expense Tracking
      Fingerprint Scanning
      Fleet Management
      For Recycling Industry
      Fuel Tracking
      Geographic Maps
      GPS
      Inventory Management
      Inventory Tracking
      Job Tracking
      Live Driver Tracking
      Location Tracking
      Logistics Management
      Maintenance Scheduling
      Mileage Tracking
      Mobile Access
      Mobile Alerts
      Mobile App
      Monitoring
      Order Management
      Order Tracking
      Payment Processing
      Performance Metrics
      Plant Management
      Plastics Recycling
      Production Scheduling
      Project Management
      Pulp & Paper Recycling
      Purchase Order Management
      Purchasing & Receiving
      Real-Time Analytics
      Real-Time Data
      Real-Time Monitoring
      Real-Time Notifications
      Real-Time Updates
      Receiving/Production Management
      Reporting/Analytics
      Reporting & Statistics
      Residential Properties
      Route Management
      Route Optimization
      Routing
      Scrap Recycling
      Self Service Portal
      Shipment Tracking
      SMS Messaging
      Status Tracking
      Stock Management
      Supplier Management
      Technician Management
      Territory Management
      Third-Party Integrations
      Transportation Management
      Vehicle Management
      Waste Collection
      Waste Disposal
      Waste Management
      Waste Profiles
      Waste Tracking
      Workflow Management
      Work Order Management

    AMCS User Reviews

    Overall Rating

    3.3

    Ratings Breakdown

    5

    30%

    4

    10%

    3

    30%

    2

    20%

    1

    10%

    Secondary Ratings

    Ease of Use

    3.2

    Value for money

    2.3

    Customer support

    2.7

    Functionality

    1.0

    Have you used AMCS and would like to share your experience with others?

    PL

    Peter L.

    Used unspecified for unspecified

    Review source

    Reviewed December 2011

    Great features combined with great service

    5

    Rarely do you see companies with so much domain experience in a single industry that can turn that knowledge into a system which addresses the challenges of its clients as well as our Tower support team. If you are in the market for waste management software, you should consider this product.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    icon
    Pros:
    This product has all the features that a waste management company would need to run and integrated transfer station with hauling operations. The fact that they combine it with great customer support and always try to make enhancements to improve the product without causing upgrade hassles for the end-user is very positive.
    Cons:
    Currently the hauling and transfer agent scale operations user interfaces use different sql databases connected with a common web service. However, this limitation to require two sql databases should be removed with the much awaited version 7.0 upgrade.

    Read More

    Pv

    Philip v.

    Used unspecified for unspecified

    Review source

    Reviewed December 2011

    Tower

    4

    I like using Tower. very powerful program

    Ratings Breakdown

    4
    Ease of use
    4
    Customer support
    icon
    Pros:
    Tower is a very powerful program. I challenge our staff to continue to use it more, in attempt to be a paperless office.
    Cons:
    our custom needs sometimes make using Tower a challenge. Waiting for issues to be resolved are often only addressed with an update which takes time to be implemented

    Read More

    BJ

    Brad J.

    Verified reviewer

    Renewables & Environment

    51-200 employees

    Used daily for less than 6 months

    Review source

    Reviewed September 2024

    AMCS Wastedge review

    1

    Ratings Breakdown

    1
    Ease of use
    1
    Value for money
    1
    Customer support
    1
    Functionality
    icon
    Pros:
    There wasn't anything good about the software or the company
    Cons:
    Cost, Flexibly, Ease of communication with staff

    Vendor Response

    Hello Brad, Thank you for providing us with this feedback. We are sorry to hear you didn't have the best experience with our software. We will forward this case internally and make sure it will be taken into account for future improvements!

    Replied September 2024

    Read More

    DC

    Derick C.

    Used unspecified for unspecified

    Review source

    Reviewed January 2012

    Power of Tower!!!!

    5

    Through the entire Implementation and the following 2 years, all our users always say.. "Power or Tower" With all the hauling software out there, PC Scale Tower has all the right pieces.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    icon
    Pros:
    Lots of features Always improving Awesome Tech Support One Stop Shop for all your Hauling Needs
    Cons:
    Would be nice to have some more accounting features

    Read More

    BB

    Bobby B.

    Used unspecified for unspecified

    Review source

    Reviewed December 2011

    Tayman Industries, Inc.

    5

    Great software !

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    icon
    Pros:
    Good Cutomer Service
    Cons:
    Reporting and Re-Routing could be more user friendly

    Read More

    sC

    sheryl C.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed March 2020

    So So System and Poor Customer Service

    3

    In March 2018 I paid Desert Micro $395 for a custom report that was never correctly completed. Then AMCS purchased Desert Micro around June 2019 and told me that they assumed their assets but none of their customer liabilities. They will not correct the custom report work without charging me more money. The same tech is still with this company but in a different position, but they will not get him on the phone to show me that it works like they state that it works. So I am out $395 and a report that does not work. They do not stand behind their product. I was told by AMCS that they are not responsible for the company, Desert Micro, that they purchased last summer. However, whenever I register a service issue with them, their auto-response email still states Desert Micro.

    Ratings Breakdown

    1
    Ease of use
    2
    Value for money
    1
    Customer support
    1
    Functionality
    icon
    Pros:
    I have been a customer of Desert Mirco/AMCS for over 20 years and have never lost customer data while using their system.
    Cons:
    I cannot edit crystal reports and have to do a work around or pay AMCS to do it for me because of their outdated system. Note that I have paid every year for their customer support and data upgrade maintenance agreement. The below text was copied from an AMCS' support email: "In order to edit a text field, you will need to follow the following guide: https://desertmicro.zendesk.com/hc/en-us/articles/360005018852-Crystal-Reports-workaround-inserting-text-box. If you would like us to put a quote together for a custom report, please feel free to respond to this ticket and we will get your request over to our Report Writer."

    Read More

    JS

    Jason S.

    Verified reviewer

    Utilities

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed February 2020

    Please find another company

    2

    I am the owner of a waste hauling company. AMCS/Desert Micro during the demo with [SENSITIVE CONTENT HIDDEN] promised us many features that would be applicable to our billing/dispatching needs. We then went with the software implementation which took 3 months. During that time many of those features were not actually in the software and was shown and what was delivered to us was different. When we decided to then go live with the software the credit card processing did not work for 72 hours. Also customer support took on average 48-72 hours to fix anything. If you need any more proof of how this company handles their customers we have email correspondence and recorded phone calls to back up my claims please contact me. Please look elsewhere for a more dependable and honest company and save yourself the stress that I am dealing with because of this companies actions.

    Ratings Breakdown

    1
    Ease of use
    3
    Value for money
    1
    Customer support
    1
    Functionality
    icon
    Pros:
    Routing software options and website intergration
    Cons:
    Customer service and support. Need one type of software to run reports and another for billing.

    Reasons for switching to AMCS

    routing

    Read More

    MH

    Michael H.

    Verified reviewer

    Renewables & Environment

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed April 2022

    The Basics plus Bugs

    2

    The software is very buggy. AMCS will fix the bugs but the process is slow and the fixes are short term. You'll be back for the same issue. All extra reports cost $. They don't have original literature/white paper that would help you understand how the software is intended to work.

    Ratings Breakdown

    3
    Ease of use
    3
    Value for money
    1
    Customer support
    1
    Functionality
    icon
    Pros:
    It's a very simple interface. Basic setup is easy to understand. Reporting is crystal dynamics so easy to edit.
    Cons:
    Very buggy and poor service. Some features do not meet required accounting standards. For example, any cash receipts logged as a "deposit" do not generate a ledger history.

    Read More

    CC

    Corin C.

    Used unspecified for unspecified

    Review source

    Reviewed December 2011

    Overall great product

    3

    Excellent product. Could use some improvement on the support, problem resolution end.

    Ratings Breakdown

    4
    Ease of use
    2
    Customer support
    icon
    Pros:
    Very easy to use. Love the color-coded dispatch screens. Consistant updates bring new features. Excellent features for dispatch, collections, billing, reporting, etc. There is nothing that is not covered by a portion of the Tower software.
    Cons:
    Slow to assist when there are issues. Have 2 open issues for over 10 days now.

    Read More

    GO

    Greg O.

    Used unspecified for unspecified

    Review source

    Reviewed December 2011

    Quick review

    3

    I would recommend to 90% of comapnies in this business, only not to those who couldn't afford it.

    Ratings Breakdown

    3
    Ease of use
    2
    Customer support
    icon
    Pros:
    Tower and PC Scale both extremely feature rich with endless modification end enhancement possibilities. Tower-PC Scale interface works well
    Cons:
    Support structure Upgrade process Not software related, but some members of the support staff could use a lesson in customer service skills.

    Read More

    Showing 1 - 10 of 10 Reviews

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