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Microsoft Bookings

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Microsoft Bookings 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Screenshots
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews
  • Popular Comparisons

Overview

Microsoft Bookings
Microsoft Bookings
4.4
(161)
FrontRunner 2026

Pricing

Starting at $6.00 per month

About Microsoft Bookings

Microsoft Bookings is a reservations management software designed to help businesses manage appointments and booking schedules. The platform enables managers to update personalized appointment details and select dates and timings to check availability.

Administrators can create online meeting links to virtually connect with staff members via Microsoft Teams. Microsoft Bookings allows teams to create custom calendars for different departments with personalized page structures, staff details, communication methods and other information. Additionally, supervisors can send calendar invitations and confirmation emails to customers and reschedule or cancel bookings on a centralized dashboard.

It lets stakeholders integrate the system with several third-party applications including Google Calendar and Microsoft Outlook. Microsoft Bookings is available as part of Microsoft 365 Business Premium subscriptions and support is extended via phone, email, FAQs, knowledge base and other online measures.

Microsoft Bookings Screenshots

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Microsoft Bookings Pricing and Plans

Starting price: $6.00 per month
Free Trial
Free Version

Microsoft 365 Business Basic

$6.00

per user, per month

Plan includes:

  • Mobile version
  • File sharing
  • File storage
  • Support & Deployment
  • Tools to build and manage your business

Microsoft 365 Business Standard

$12.50

per user, per month

Plan includes:

  • Mobile version
  • File sharing
  • File storage
  • Teamwork & Communication
  • Support & Deployment
  • Tools to build and manage your business
  • Desktop versions of Office apps for PC & Mac

Microsoft 365 Business Premium

$22.00

per user, per month

Plan includes:

  • Mobile App
  • File Sharing
  • File storage
  • Teamwork & Communication
  • Support & Deployment
  • Tools to build and manage your business
  • Desktop bersions of Office apps for PC & Mac
  • Email
  • Calendar
  • Security & Compliance
Read More

Microsoft 365 Apps for business

$8.25

per user, per month

Plan includes:

  • Desktop versions of Word, Excel, PowerPoint, and Outlook
  • 1 TB of cloud storage per user
  • Anytime phone and web support
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Microsoft Bookings Features

  • Popular features found in Appointment Scheduling
    Appointment Management
    Automated Scheduling
    Calendar Management
    Client Database
    Group Scheduling
    Mobile Access
    Online Payments
    Recurring Appointments
    Reporting & Statistics
  • More features of Microsoft Bookings
    Access Controls/Permissions
    Activity Dashboard
    Appointment Scheduling
    Availability Management
    Booking Management
    Calendar Sync
    Class Scheduling
    Confirmations/Reminders
    Customizable Branding
    Email Management
    Email Reminders
    For Salons and Spas
    Online Booking
    Real-Time Notifications
    Real-time Scheduling
    Real-Time Updates
    Reminders
    Rescheduling
    Self Service Portal
    Third-Party Integrations
    Website Integration

Microsoft Bookings Integrations

Microsoft Outlook
Microsoft Outlook
Integration rated 4.9 from 35 reviews
Microsoft Teams
Microsoft Teams
Integration rated 4.7 from 23 reviews
Microsoft 365
Microsoft 365

Microsoft Bookings User Reviews

Overall Rating

4.4

Ratings Breakdown

5

57%

4

32%

3

8%

2

2%

1

1%

Secondary Ratings

Ease of Use

4.4

Value for money

4.4

Customer support

4.1

Functionality

4.2

Lauren's profile
Lauren S.

Verified reviewer

Higher Education

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed January 2026

Great for quick appointment scheduling

4

Ratings Breakdown

4
Ease of use
4
Functionality
icon
Pros:
Microsoft Bookings makes it easy for me to manage appointments for myself and others. As an administrator, being able to quickly manage appointments is a must and this service makes it easy.
Cons:
Some of the booking templates feel limited. I also was unable to make use of the shared booking pages for my organization, but I am sure they are helpful for others.

Reasons for choosing Microsoft Bookings

My employer prefers Microsoft products to others.

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Francesco's profile
Francesco P.

Verified reviewer

Arts and Crafts

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed February 2026

A standard for booking management if you are inside the Microsoft Ecosystem, otherwise keep searching

4

I was looking for a booking solution for both internal and external meetings that would suite my brand and need. Overall this is a solid solution, but if you want customizations and more importantly, to work with other softwares, you may need to check other alternatives

Ratings Breakdown

5
Ease of use
4
Value for money
4
Customer support
3
Functionality
icon
Pros:
A great solution if you already work (or planning to work) with other microsoft solutions like Teams or Outlook in a cohesive ecosystem. It solves you a great list of headaches! It also comes at a very cheap price point and it's easy to implement with forms and pages.
Cons:
If you want more customization options for your business or plan to use other products integrate with Microsoft Bookings, that are outside of Microsoft native programs, then you should think about it not twice but thrice.

Reasons for switching to Microsoft Bookings

We needed a more automated and easy to implement product

Read More

MZ
Mischa Z.

Verified reviewer

Renewables & Environment

201-500 employees

Used monthly for less than 2 years

Review source

Reviewed January 2026

Easy to convert leads to calls

4

Previously 5

Ratings Breakdown

5
Ease of use
4
Customer support
3
Functionality
icon
Pros:
Integration with office365 is still amazing. It's handy that you can plan time in front and after a meeting automatically to block.
Cons:
Still the lack of customisation, but in addition there is no way to change the calendar to not show the weekends. We use it for business purposes and we don't operate on the weekends. It confuses the people booking. (because the week starts on Sunday by default and there is no way to change it to start on Monday)

Reasons for choosing Microsoft Bookings

We already used the microsoft environment, so it made sense to try to get what we wanted there first. As that was the 'free' option.

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JW
John W.

Verified reviewer

Design

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed November 2025

Microsoft Bookings is Great for Small Businesses

4

My overall experience is good! I would recommend this as an option to any small business wishing to find an affordable yet robust option for scheduling appointments.

Ratings Breakdown

4
Ease of use
4
Value for money
3
Customer support
4
Functionality
icon
Pros:
It's somewhat simple to learn and fairly intuitive. The interface is laid out well and easily navigable. Scheduling is pretty straightforward with the ability to setup individuals within your team. When configured properly it works quite well with Outlook calendars. Cost is reasonable for my business, and payments can be paid out yearly or monthly. I've not had to contact customer support, but using AI tools like CoPilot have helped me figure out most of any issues I've had with it. When properly connected to Outlook, the reminders / notifications via Outlook work perfectly.
Cons:
I had some trouble connecting it up to my Teams app installed on my computer. It simply would NOT add a calendar event. I also had trouble getting the Online Chat option to work through my website and enabling the Booking option through it. However, upon adding a connector (which took some research) I was able to get the calendar issue resolved. The Booking issue in the Online Chat eventually worked out, but I cannot remember how I fixed it. Lastly, the load times of the scheduling app can be a bit lengthy when embedded on a website.

Reasons for choosing Microsoft Bookings

Much cheaper. The cost of TimeTap was way outside of my budget. Plus, with an Office 365 account, I get a LOT more things (SharePoint, Word, Excel, Outlook, OneDrive, etc).

Read More

Nona's profile
Nona P.

Verified reviewer

Law Enforcement

201-500 employees

Used weekly for less than 2 years

Review source

Reviewed May 2025

Convenient -- especially if you already pay for it -- & gets the job done

5

Overall, Microsoft Bookings served the exact purpose I needed it to; best of all, it was simple to set up. When my organization was looking to pay for an outside calendaring/booking service, realizing that we already pay for Bookings in our Microsoft bundle and that it is quite easy to use was a very pleasant surprise.

Ratings Breakdown

5
Ease of use
4
Value for money
4
Customer support
5
Functionality
icon
Pros:
Microsoft Bookings is very user friendly -- the fact that it is easily packaged with Microsoft software is an added bonus. The interface on the sign-up side is straightforward, and the ability to have reminders sent out to attendees automatically as an included feature is invaluable. If you already calendar with Outlook, this integration is very smooth (and again, very convenient as far as reminders go)
Cons:
I have an outside vendor that I needed to have access to my Bookings page. As she did not have an email address within my organization (and for security reasons, could not), this meant there were limitations to her access, which was a bit inconvenient as a middleman needed to be designated for changing availability.

Reasons for choosing Microsoft Bookings

Since we already pay for Bookings, it was the better choice.

Reasons for switching to Microsoft Bookings

We realized we already pay for Bookings and were looking to cut costs as it was.

Read More

RW
Ray W.

Verified reviewer

Accounting

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2025

Must install and use for finding avaliable timeslots for people to book

5

I really enjoy using it and people book with me daily using this app. it's easier than me finding time slots and afterwards sending them to people

Ratings Breakdown

5
Ease of use
5
Value for money
4
Customer support
5
Functionality
icon
Pros:
Helps people book meetings based on my outlook calendar easily and find open slots and spaces, it's great value for money and the learning curve is very easy.
Cons:
It cannot work with google software, so it has to be microsoft stack like outlook and outlook for web

Reasons for switching to Microsoft Bookings

Excel spreadsheets are a thing of a past, it's not easy to manually find the available time slots

Read More

KP
KimAlyse P.

Verified reviewer

Professional Training & Coaching

Self-Employed

Used daily for less than 2 years

Review source

Reviewed June 2025

Great Bookings!

5

Overall, this is a great product. It makes scheduling easy for potential clients and keeps me organized.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Primarily, it easily synchs with my personal Google calendar. It also allows my potential clients to book initial meetings with me.
Cons:
There really isn't anything that causes me to not like this software. It is easy to use and has been very reliable.

Reasons for switching to Microsoft Bookings

This was easier to synchs to my Microsoft calendar and my Google calendar.

Read More

Bill's profile
Bill L.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed February 2026

Booking meetings have never been this easy!

5

My overall experience with Microsoft Bookings has been positive. It makes scheduling much easier by allowing people to book time based on real availability without back-and-forth emails. The integration with Outlook and Microsoft 365 is a big plus, keeping calendars up to date automatically. While the setup can take a bit of time at first, once it’s configured it runs smoothly and saves a lot of administrative effort.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
It allows for customers and team members to book or schedule a meeting with me easily without a lot of emails back and fourth on availability.
Cons:
There are really no cons that I can think of for this product - it provides a easy setup and link system for clients/customers and staff.

Read More

Dylan's profile
Dylan M.

Verified reviewer

Automotive

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed January 2026

Simple scheduling solution for daily sales use!

5

Overall, my experience has been positive. It helped streamline scheduling for test drives and customer meetings, reduced missed appointments, and kept everything organized in one place with the rest of Microsoft 365.

Ratings Breakdown

5
Ease of use
5
Value for money
4
Customer support
4
Functionality
icon
Pros:
It made scheduling test drives and follow-up appointments much easier. Customers can pick an available time without back-and-forth emails, and everything syncs directly to Outlook, which saves time during busy days.
Cons:
The setup can take a little time at first, especially when configuring services and availability. It also feels more basic compared to some standalone scheduling tools.

Read More

AW
Andrew W.

Verified reviewer

Sports

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed February 2026

Convenience in a bundle

5

My overall experience with Microsoft Bookings is a 10/10!! The convenience and professionalism and organization is all I need!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The best and most important thing I love about Microsoft Bookings is the scheduling/appointment process for my clients and I!!
Cons:
There is not much that I do not like about Microsoft Bookings honestly! I guess you can incorporate AI somehow, that’s the future.

Read More

Showing 1 - 10 of 161 Reviews

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