Accruent 360Facility is a web-based system and includes advanced features to help businesses manage people, property, and assets. The software equips managers with the tools to identify, automate, and integrate maintenance processes within an organization. The solution is designed from the ground up to manage any facility or service requirement to save time and improve customer satisfaction, improving overall efficiency and reducing costs.
Service requests are routed and tracked in real time and customers can update and review the status of their requests, improving communication at each stage. Schedule routine preventive maintenance, track and manage inventory levels and resources, and capturing important reporting details from beginning to end.
This best-of-breed maintenance management system also offers integrated functionality in asset management, space management, move management, capital program management, and lease administration. 360Facility is user-friendly and can be customized to meet the unique needs of your organization.
360Facility currently operates in nine different languages. The software is well suited for corporations across industries and works well with those operating multiple properties.
Brittney from GroupOne
Employees number: 11-50 employees
Take any of the training when it is available as it helps a lot.
The best part is that it is accessible at any time or any place from any computer or mobile device.
It can be pricey the more people added to the access. And the upgrades are costly and difficult to do.
Cody from Sunset Management
Specialty: Residential / Single-family
Employees number: 2-10 employees
Very easy to use. I've used many other tools and some could be buggie. Not the case with Accruent. I loved it!
Overall, I didn't love the display/homepage. If it's something they can improved, this tool would be even better.
Dennis from TOMS KING
Great connection, easy to use and setup considering with our company of over 100 locations. Like the controls and what we can do with our team to make services easier for our field department
Some of the upgrades are expensive. Follow up calls involve too much when you know the path you're going down.
Find out what fits for your organization. We had to evaluate 3 different vendors before settling on one. Don't make the mistake of finding the first one then going all in. Invest the time to get it right.
Elizabeth from Lowe Enterprises Real Estate Group, Inc.
Specialty: Real Estate
User friendly and able to reopen or reassign tickets to complete tickets.
A little more difficult to give permissions to authorized users without instruction.
Complete training when providing access for users.