Optima Hospice


 

Optima Hospice was designed for hospices and supports the unique needs of hospices of all sizes nationwide. Optima Hospice is a cloud-based solution offering a set of tools that encompass every aspect of the hospice, from charting to billing, human resources (HR), financials and more.

Optima Hospice offers patient forms where users can set goals and track their progress. The solution manages medical billing and billing compliance and also helps with CAP and QAPI reporting along with many other standard business reports.

In addition to charting capabilities, Optima Hospice offers tools for medication administration, scheduling with calendar sharing, task notifications and more, like a document center to track important forms.

Unlimited users can be supported on the solution and free support is included in the monthly subscription. Each hospice is offered personalized online setup training and weekly training calls.

 

Optima Hospice (formerly Hospicesoft) - Dashboards
 
  • Optima Hospice (formerly Hospicesoft) - Dashboards
    Dashboards
  • Optima Hospice (formerly Hospicesoft) - Face sheet
    Face sheet
  • Optima Hospice (formerly Hospicesoft) - Modules
    Modules
  • Optima Hospice (formerly Hospicesoft) - Relationships portal
    Relationships portal
  • Optima Hospice (formerly Hospicesoft) - Reports
    Reports
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

13 Reviews of Optima Hospice (formerly Hospicesoft)

 

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Software Advice Reviews (12)
More Reviews (1)

Showing 1-12 of 12

Valerie from Helping Hands Home Health Care
Specialty: Hospice Care
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Review from a Billing Specialist using HospiceSoft

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

HospiceSoft is one of the easiest software's to use on the market specifically for Hospice Facilities.

I have found that the billing is super easy and very self-explanatory as well as posting payments.

Our Nurses love the "ease" of the paperwork as well and how HospiceSoft makes it so convenient for them to complete their paperwork and also in a timely manner.

The dashboard I find very useful because once you customize it to your liking, it is there for you to point and click....

I really don't have any negative feedback.. Customer service is always on standby and readily available to answer any questions that we have.

Pros

Billing; Posting; Ease of Nursing Documentation; Dashboard; Customer Service

Cons

no Cons

 
 

Kristen from Helping Hands Hospice, Inc.
Specialty: Hospice Care
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Excellent software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you are looking for a user-friendly hospice software, developed by people who understand hospice process and requirements, look no further. Hospicesoft is an excellent program that helps the whole team work together to better fulfill the needs of the patient, eliminating the need for charts full of paper documents,

Pros

The software tracks the many pieces required by multidisciplinary patient care. Excellent dashboards keep administration apprised of what pieces are due, and make finding what you need simple and straight-forward. Finding any piece of the complex patient care puzzle is a breeze. The chart is laid out like any paper chart, and demographics, patient information, every disicipline form, every lab, etc... are all right at your fingertips, only a click or two away. Because it is web-based, there are no requirements for in-house servers, and the information is available from anywhere you have cell or internet access. It can be viewed, or documented, by phone, tablet or computer. There are no specific equipment requirements. Information can be printed, faxed or emailed from within the system (fax requires a very small fee monthly using a service such as RingCentral) to facilities, providers, pharmacies, etc.... Orders for treatments, medications, etc. are easy to update, print, or review. The patient's care plan is a "living" careplan, and revised from within the discipline notes during each visit as the patient's needs changes.

Cons

No interface with a pharmacy benefit manager at this time, so all medications, orders, changes, etc... do have to be entered separately into the pharmacy program. Because the careplan is revised from within the discipline notes, and defaults in from the previous notes all charting has to be done sequentially. For patients with frequent visits, this is sometimes an issue.

Advice to Others

This is a great program, very user friendly (works like any Windows-based program with similar menus and functions) and well worth the cost. I highly recommend you consider it. The Pros greatly outweigh the Cons....

 
 

Kevin from Shepherd Personal Hospice
Specialty: Hospice Care

September 2016

September 2016

A descent hospice software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I like how this product has very good notes for some of the disciplines like nursing. It is also pretty simple to grasp and also has many good features such as pre-population of notes that helps us see how the patients are changing over time. The process of adding notes is also simple.

Likes Least

I did find that for compliance to certain Joint Commission and Chap standards, I had to do some manual changes to the documentation that hospicesoft offers. I have certain clauses that I always add to notes and features that surveyors have asked me about. Surveyors have also pointed out how convoluted the IDT documentation can be. While it certainly has all the information, it can be quite difficult to find each piece of information.

Recommendations

Definitely do a demo and be prepared to recognize that many softwares will not be fully compliant to the standards of accreditation groups and you yourself must be familiar with those policies and make sure you are being compliant even if the software does not offer an area for that.

 
 

Chris from Southeast Hospice, LLC
Specialty: Hospice Care

September 2016

September 2016

Great, affordable software for small hospice operation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Great software support; very easy to learn basic software. Company also does billing for reduced cost

Likes Least

Takes too long to chart Nurse visits. Very simple software.

Recommendations

Great software for small hospice. Not efficient for 50 or more patients

 
 

Sherri from Amazing Grace Hospice
Specialty: Hospice Care

June 2016

June 2016

Ease of use

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The support team is great to work with. I love the living plan of care. It ensures our POC stay up to date.

Likes Least

Length of time it takes to document a routine nurse visit. However HospiceSoft is in line with all other EMRs that we have looked at.

Recommendations

Make sure the vendor has a living Plan of Care that is updated with each nurse visit to capture all changes and offline charting capabilities. Ask if you have to pay for software updates.

 
 

Katherine from Serenity Hospice Care
Specialty: Hospice Care

October 2014

October 2014

Hospicesoft Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It is very user-friendly. The rates are good, too. The representative who gave us training was really helpful.

Likes Least

They don't have costumer support over the phone. everything has to be by e-mail, which is kind of hard for simple questions/verifications.

Recommendations

Play with the software. Try to join their webinars as much as possible.

 
 

Brenda from HarmonyHospice, LLC
Specialty: Hospice Care

July 2014

July 2014

Great Software!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It is user-friendly and very easy to move around in. The vendor is very helpful in resolving any issue you might incur and give you instruction right then and there.

Likes Least

Social Worker's financial info doesn't carry over to the Comprehensive.

Recommendations

Make sure your software is web-based so you can access it from anywhere and that it is user friendly like HospiceSoft . Do not use iPads with the software; they don't work really well.

 
 

Melissa from Green Valley Hospice
Specialty: Hospice Care

July 2014

July 2014

Best program that I have worked with! Easy to navigate, easy to learn!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The software is very user-friendly. I love that it is for hospice only. I love that it is always up to date with all the Medicare requirements. The customer service is excellent. It is great to be able to talk to someone that knows how to run the program, and also be able to to talk to the programmer! The best thing is seeing a suggestion I made on how to improve the program actually being put into the software!

Likes Least

I really can't think of any. In comparison to the other programs that I have used, these guys are by far the best.

Recommendations

Find out how people in the field like it, as well as in the office. It takes up to a year to fully understand all the ins and outs of a program. Spend the time setting it up. Put your local doctors, funeral home, pharmacies, and favorite care plans in it.

 
 

Anne Lea from Carolina Hospice Care
Specialty: Hospice Care

July 2014

July 2014

Easy Patient Tracking

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The product is easy to learn and makes tracking patient progress easy (e.g., decline, symptoms). The vendor is supportive, friendly, and available.

Likes Least

I haven't found anything that I do not like yet. If I had to find the least likable factor, I'd say that sometimes I get confused about why one piece of information/report should include information from entire chart, but then I find that it only pulls information from a portion of the chart (e.g., the Doctor's Order lists some medications, but not all the medications the patient is currently taking).

Recommendations

Ensure that Medicare and Medicaid regulations are updated and incorporated into the software for best practices.

 
 

Carla from Peters Agency Hospice & Palliative Care
Specialty: Hospice Care

June 2014

June 2014

Administrator

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The software is user-friendly and easy to navigate through. The schedule, orders, and plan of care - really, all components of the software - have been easy to work with. The vendor is prompt to assist when need. They are friendly, concerned with my needs, and willing to help.

Likes Least

I would not say I don't like it, but I am having difficulty with Bereavement. I really think it is because I am not using it enough. Small census.

Recommendations

I have used two other software systems before coming to HospiceSoft, and there is no comparing the others. Hospice can be difficult, and when your software is also difficult, it can make for a hard day. We are very pleased with the current software.

 
 

Trisha from Ottawa County Hospice

March 2013

Date: March 2013

 

Jacob from Hospice and Home Health of

March 2013

Date: March 2013

 
 
Showing 1-1 of 1

Kristen from Helping Hands Hospice, Inc.

January 2016

January 2016

Excellent Software

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We have used this software for the past year. You will not find an easier to use, find what you need when you need it, software. Customer support is excellent with quick responses to problems. The only issue we have is the notes are very comprehensive and do take some time to complete, but they force the staff to document well.

Source: Capterra