Egencia 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Egencia

3.8

(56)

Pricing

Pricing available upon request

About Egencia

Egencia is a modern corporate travel management system for the fast-changing travel landscape. Egencia provides features to manage travel risk, support traveler well-being, and maximize ROI in your business travel program.

Companies of all sizes in more than 60 countries trust Egencia to modernize their corporate travel programs.
We bring the power of Expedia Group to deliver simple, consumer-like business travel that users love and fast, expert support for unexpected moments.
With a globally consistent platform and powerful travel program management, rest assured your travel program is optimized to manage risk while maximizing ROI.

Egencia brings the support and flexibility of the Expedia Group to nearly 2 million business travelers in companies of all sizes.

Egencia Screenshots

Egencia Pricing and Plans

Starting price: $8.00

Free Trial

Free Version

Basic

$8.00

per feature

No plan information available

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Egencia Features

Popular features found in Travel Management
Booking Management
Reminders
Reporting/Analytics
Restriction Management
More features of Egencia
Activity Dashboard
Alerts/Notifications
Approval Workflow
Budget Control
Compliance Management
Customer Support
Customizable Reports
Dashboard
ERP integration
Expense Tracking
Financial Analysis
Invoice Management
Mobile Access
Online Booking
Policy Management
Real-time Alerts
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Reimbursement Management
Reporting & Statistics
Reservations Management
Spend Analysis
Spend Control
Supplier Management
Travel Management
User Management
Workflow Management

Egencia User Reviews

Overall Rating

3.8

Ratings Breakdown

38%

30%

20%

Secondary Ratings

Ease of Use

4.0

Value for money

3.7

Customer support

3.6

Functionality

3.9

Chris T.

Verified reviewer

Computer & Network Security

1001-5000 employees

Used weekly for less than 2 years

Review source

Reviewed June 2025

Good tool for booking corporate travel

One of the better travel booking tools. The interface is intuitive and the email alerts have been very helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use tool for booking travel. The email alerts during a trip have sometimes alerted me to a delay before the airline notifies me.

Cons:

It would be helpful if we are able to enter our own corporate codes for hotel bookings as sometimes a customer provides one and the rate would be cheaper than what you can find in Egencia.

Justin D.

Verified reviewer

Management Consulting

10000+ employees

Used monthly for more than 2 years

Review source

Reviewed April 2025

Allows for Easy Travel Booking and a Robust Inventory to choose from.

Overall it's been a positive experience when utilizing Egencia for my travel needs. The large inventory and smart technology allow me to find what I need quickly and with little need to search beyond the 1st page.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The feature that I enjoy the most about Egencia is the large inventory to choose from when booking business travel. My travel can take me to bespoke locations and I never have an issue finding what I need to get to and from any destination.

Cons:

The aspect that I like the least from my experience with Egencia is the Customer Support. On several occasions when my co-workers and I have had delays or cancelations, we've been met with a cumbersome process and at times disengaged customer support representatives.

Nicole G.

Verified reviewer

Farming

5001-10000 employees

Used weekly for less than 2 years

Review source

Reviewed January 2025

Great for everyday travellers

Overall as a frequent traveller myself, I liked it. However, for executive travel, I do not like it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to learn and use and great for the masses.

Cons:

Not catered to high volume or executive travel.

Reasons for choosing Egencia

Offerings and price, it seemed to align best with our needs

Monika N.

Verified reviewer

Hospitality

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed May 2025

Good for the price

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Streamlined expense reporting. Easy to navigate, you can see, change, and cancel any part of your trip.

Cons:

Customer Service. They are not the friendliest representatives I've ever talked to. Every time I called, I felt like I was bothering them.

Jahangir A.

Verified reviewer

Computer Software

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed September 2018

Most convenient apps to maintain corporate travel solution

There are a number of travel management apps/tools available in the market but this is the best as per my 3 years of experience using this platform. This is the sister concern of Expedia which are the largest travel management website. As a result, you will find all most all the continent flights, hotels, and car rental services through their platform. Most important you can sync other corporate accounts with them like National Car, AVIS etc so that your employees can book through a single platform which is really amazing. Also, website design and tools are very easy to use and pretty simple to track your emplyees booking details withour asking their login info if you have admin account like I had.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. Control your travel management with a single platform 2. You can create approval level, hold your booking and book even for 24hrs without any charges 3. Flight, hotel and car rental management for your company without multiple accounts 4. create your itinerary one by one or a single itinerary 5. Get all the report or one by one the way you want 6. A single payment options or you can customise your payemnt method if you want.

Cons:

1. If your corporate card is out to limit, they will hold your booking and no exemption 2. Sometimes some flights are not showing in this platform 3. Hotel prices are showing little higher than regular price sometimes 4. Extra charges if you take assistance from customer service agent. that's wired 5. Sometimes, you have to go through their customer service agent to cancel/rebooking your arrangements. 6. During rush our, its very dificult to reach their customer service agent.

Vendor Response

Hi Jahangir. Thank you so much for your review, we are so happy to read your recommendation.

Replied September 2018

Scott K.

Verified reviewer

Automotive

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed March 2019

Limited Functionality

Mediocre; it need better app functionality to compete in today's environment.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the desktop site has intuitive abilities & links receipts for you; it works just fine.

Cons:

In today's day & age, you need an app that is easy to use, fast & has all of the functions the desktop site has. This does not.

Vendor Response

Thank you for taking the time to share this feedback, Scott. We value the opinions of our customers, and invite you to also share specific details about additional mobile features you'd like to see on the "Feedback" tab when you are logged into your Egencia home page.

Replied March 2019

Tiffany D.

Verified reviewer

Financial Services

201-500 employees

Used weekly for less than 2 years

Review source

Reviewed May 2022

Terrible experience with egencia

Very bad customer support. Group reservation requested two months ago and never happened. No hotel verification done when it was asked.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ease of use of the searching page + negotiated prices with hotel

Cons:

not enough indications on the payment + missing a page for group reservation

Miranda M.

Verified reviewer

Marketing and Advertising

1001-5000 employees

Used monthly for less than 12 months

Review source

Reviewed December 2022

Invaluable Now That We Travel Again

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Egencia has a plethora of features for our team regarding business travel, but my personal favorite are the savings we have access to when booking. Flights have not been the cheapest this year, but with Egencia, we're able to book group business travel efficiently with great deals.

Cons:

Oddly, our team has experienced some bugs with the app, which one would think would be seamless, as the app is used the most while traveling.

Maddison P.

Verified reviewer

Legal Services

201-500 employees

Used other for less than 12 months

Review source

Reviewed February 2020

Great features; confusing interface

Overall I really enjoy using Egencia and once I read the help sections and ask questions with customer support it's great. Just needs to be more intuitive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That all of my trip details were in one place and my rewards systems could be used.

Cons:

It was not intuitive booking hotels within your company's policies. I booked the wrong room type multiple times and it was very frustrating.

G. Keenan S.

Verified reviewer

Internet

201-500 employees

Used monthly for less than 12 months

Review source

Reviewed May 2018

Frustrating performance, clunky experience

Ratings Breakdown

Ease of use

Functionality

Pros:

Hotels, Cars, Air all in one place. Easy to identify what falls in or out of my company's travel policies as I am booking. All online. Don't need to call and talk to anyone.

Cons:

The only consistent thing about Egencia is how slow it is. It constantly crashes or tells me it's run into an error. Searches can take forever to complete, with no guarantee that it'll succeed. One time it took me literally over two hours to just book a hotel for a last minute work trip. It's a disaster.

Vendor Response

Thank you for your review. Your Account Manager will reach out and see if we can help make improvements to your online booking process.

Replied May 2018

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