Agent.ai 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Agent.ai

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Pricing

Pricing available upon request

About Agent.ai

Agent.ai is a customer service application deployed across North America, the UK, South Africa, and Australia. The system offers both a standalone helpdesk and knowledge management solution. Agent.ai works with companies as large as WIX.com, Intel, and Accenture but also has the flexibility to scale down to fit small startups.

Agent.ai offers their users the ability to set up self-service portals allowing customers to access a knowledge base and FAQ to find the answers to their questions. In addition, Agent.ai gives their users the ability to create reward systems via in app currency to rewards their most loyal customers.

Agent.ai integrates with various customer service applications like Slack, Facebook Messenger, Zendesk, and Skype to offer integrated solutions. Users also have access to multiple dashboards to view customer service analytics. Agent.ai offers suggested customer responses to streamline agent communication and easily facilitate 24/7 customer support. It pulls from the company knowledge base, FAQs, previous customer and agent interactions, and support ticket resolutions information.

Agent.ai Screenshots

Agent.ai Pricing and Plans

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Free Trial

Free Version

Basic

Pricing available upon request

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Agent.ai Features

Popular features found in Customer Support
CRM
Email Management
Knowledge Base Management
Live Chat
Service Level Agreement (SLA) Management
More features of Agent.ai
Activity Dashboard
Alerts/Escalation
Autoresponders
Chatbot
Chat/Messaging
Customer Database
Customer Segmentation
Dashboard
Data Extraction
For Sales Teams/Organizations
Help Desk Management
Interaction Tracking
Machine Learning
Multi-Channel Communication
Multi-Language
Natural Language Processing
Performance Metrics
Process/Workflow Automation
Queue Management
Search/Filter
Self Service Portal
Speech Recognition
Support Ticket Management
Surveys & Feedback