AutoLeap 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

AutoLeap

4.8

(742)

Pricing

Starting at $199.00 per month

About AutoLeap

AutoLeap is a cloud-based auto repair platform designed to streamline operations and handle administrative tasks for independent repair shops, multi-location stores, and franchises. The solution facilitates various operations of the auto repair business, including estimate generation, customer communication, user management for multiple shop locations, and more. Key features include scheduling, invoicing, and financial management.

The tool provides digital vehicle inspections with multimedia support, which allows technicians to conduct thorough inspections using a tablet or mobile device and share detailed reports with customers. The automated scheduling feature allows customers to book appointments online and the customizable digital estimates and invoices help generate bills and optimize approval process and payments. The solution offers a dedicated technician application that streamlines the workflow for service staff, optimizing overall productivity. It also offers marketing and customer review tools that help auto repair shops attract new customers and retain existing ones by leveraging positive reviews and email marketing campaigns.

The automated appointment reminders mana...

AutoLeap Screenshots

AutoLeap Pricing and Plans

Starting price: $199.00 per month

Free Trial

Free Version

Essentials

$199.00

flat rate, per month

Plan includes:

Customizable Work Board
Unlimited ROs
CARFAX Integration
Canned Jobs
Verified eSignatures
Integrated Parts Ordering
Standard Digital Vehicle Inspections

Pro

$349.00

flat rate, per month

Plan includes:

Magic Parts Lookup
Two-Way Texting
Inventory & Vendor Management
Tire Storage
Technician App
Time & Job Clocks
Employee Performance Reports
QBO Integration
Labor Guides & Fluid Specs
Maintenance Schedules

Elite

$449.00

flat rate, per month

Plan includes:

Next-Gen Digital Vehicle Inspections
Certified Inspections
Canned Conditions
Auto-Generated Tech Notes
Integrated Google Reviews
Real-Time Shop Dashboard

Enterprise

Pricing available upon request

Plan includes:

Enterprise Reporting Across Locations
Custom Feature Builds
Custom Reporting
ERP Integrations
Central Controls & Permissions
Connect up to 10,000 Locations
Quarterly Business Reviews
Dedicated Support
Dedicated Account Manager

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AutoLeap Features

Popular features found in Auto Body
Billing & Invoicing
Customer Database
Labor Rates
Parts Management
Quotes/Estimates
VIN Decoder
More features of AutoLeap
Accounting
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Chat/Messaging
Communication Management
Contact Database
Cost Tracking
CRM
Customer History
Customizable Reports
Data Import/Export
Electronic Payments
Electronic Signature
Employee Scheduling
Employee Time Clock
Estimating
Inspection Management
Inventory Control
Inventory Management
Invoice Management
Job Costing
Job Tracking
Labor Cost Reporting
Maintenance Scheduling
Marketing Management
Multi-Location
Order Management
Payroll Management
Performance Metrics
Point of Sale (POS)
Prioritization
Progress Tracking
Purchase Order Management
QuickBooks Integration
Records Management
Reminders
Repair Tracking
Reporting & Statistics
Scheduling
Service History
SMS Messaging
Third-Party Integrations
Time Tracking
Transaction History
User Management
Vehicle Information
Vehicle Tracking
VIN Lookup
Workflow Management
Work Order Management

AutoLeap Integrations

QuickBooks Online

Integration rated 4.8 from 100 reviews

PartsTech

Integration rated 4.7 from 85 reviews

Worldpay for Platforms

Integration rated 4.7 from 19 reviews

QuickBooks Online Advanced

Global Payments Integrated

AutoLeap User Reviews

Overall Rating

4.8

Ratings Breakdown

89%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.9

Functionality

4.8

Camila R.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2025

After using it for a year...

Previously 5

Ratings Breakdown

Ease of use

Value for money

Previously 5

Customer support

Previously 5

Functionality

Previously 5

Pros:

It is still a well designed software, integrates with part ordering websites nicely. The accounting side is good

Cons:

Customer service is slow, their contract has fine prints that they don't tell you about on their presentation, are not up to FL invoices standards

Andrea K.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2025

Great platform! Lots of features to help efficiency in auto shop.

AutoLeap has been incredible so far. The platform is user-friendly, the customer support is excellent, and the range of features available has truly exceeded our expectations. The highlight for us has been the thorough and well-structured implementation process. Working with [sensitive content hidden] has been a great experience—she ensured our team was fully prepared and confident to start using AutoLeap full time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

AutoLeap has been a game-changer for our shop. It streamlined communication with SMS marketing and reminders, improved customer retention, and made organizing schedules, estimates, and invoices effortless. The platform is user-friendly, and the implementation support—especially from [sensitive content hidden]—was excellent.

Cons:

We had a hard time scheduling our zoom calls/meetings during business hours. When owners work in the business, it is hard to jump on a call while the business is open - so most of the time we had a lot of distractions. Would have loved it there was an after business hour team.

Reasons for choosing AutoLeap

AutoLeap is a web based software and can be accessed from anywhere.

Reasons for switching to AutoLeap

They didn't offer any features that we were looking for. Specifically, SMS marketing.

James B.

Verified reviewer

Automotive

2-10 employees

Used monthly for less than 12 months

Review source

Reviewed June 2025

STAY AWAY!!!!

Previously 4

Overall they were great at first, but I should have been suspect when they asked me to leave reviews before trying the program. This is a company that is a predator.

Ratings Breakdown

Ease of use

Previously 4

Value for money

Previously 5

Customer support

Previously 4

Functionality

Previously 4

Pros:

Don't trust a company that ask you to leave reviews before trying the program, don't trust a company that has you sign a 1 year contract before using a program. You wouldn't buy a car without test driving. Stay away from this predatory company.

Cons:

I stopped using when the integration of parts ordering and paper work did not fit my needs, but that is not why I give Autoleap 1 star- I give them one star (would be negative stars if available) because I was lied to by the sales person. During the on boarding I was a little concerned about the 1 year contract obligation, and was advised "If we can't get thing working smooth for you we will cancel the contract." After working with Autoleap trying to get the program to work with my shop, which I tried working with them multiple times to get the kinks worked out. I advised them it wasn't working out for my needs. I was then advised that "sorry, we honor our contracts." There was no help, no "sorry we couldn't work out" nothing that was supportive. Basically Autoleap felt and acted like they are the end all be all of auto repair management systems.

Jennifer T.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2025

Great for multiple locations

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability to communicate with customers by text or email. Easy to use and cloud based environment. Ability to manage more than one location

Cons:

Setup can be a bit tome consuming if you are not uploading any information form a previous customer management system.

Reasons for choosing AutoLeap

Ability to manage multiple locations as we are expanding

Reasons for switching to AutoLeap

Program is from 1989 and support ended in 2002.

Jose N.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2025

Owner/Service Writer

Fantastic! Once getting past the initial configuration and practicing a few times.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The tech support's willingness to assist. The amount of video training assistance. The overall interface of the software.

Cons:

the price :). the initial configuration to get things going.

Reasons for choosing AutoLeap

AutoLeap has more options and makes things run more efficient.

Justin J.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2025

ZERO star if possible

Horrible would be being nice. They have their own agenda and do NOT care if you loose money.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the workboard. It is customizable to some degree but could use a lot more. Scheduler is good but again could use more customizable options

Cons:

Everything changes all of the time. Updates every month cause bugs or as they say is a fix for something else and creates a problem. I have lost an extreme amount of money to so called "glitches" in the system. Estimates and invoices are live so if you accidentally change something to a customer advantage while they are viewing it that can really cost a lot of money. I have had parts disappear from ROs and then they don't get paid for. It has so many glitches every day that I get sick of writing emails. I believe the hope you just eventually give up on asking them to fix things. It is usually months before a supposed solution gets resolved. I will be switching away as soon as my contract is up. They pressure you in the demo with a great deal to lock you into a contract.

Reasons for switching to AutoLeap

Wanted cloud based so I could work on estimates remotely if needed.

Vendor Response

Thank you for taking the time to share your feedback We appreciate your honesty and would welcome the opportunity to speak with you directly and work through these concerns. Please let us know a convenient time to connect. We’d like to review your experience thoroughly and explore what we can do to make things right. Thank you again for your feedback. Regards, Team AutoLeap

Replied May 2025

Adam S.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2025

I would not recommend using Autoleap

I have used Autoleap for 3 months, decided at 2 months (high stress from advisors and techs) that is was not right for our shop. The techs are very limited in abilities. They cannot log or see their flag hours. The techs can not access the shop calendar. When I asked Autoleap about this, they gave me a scenario where you set the tech up as an advisor. It was very complicated for the tech to jump back and forth to have access to something simple. The Invoices created a lot of questions that we never had 'What is this ____ ' many items on the invoice cannot be changed. Things as simple as Fonts or Bold in the title. The customer service is lacking as well, I sent multiple emails with concerns and problems with most answers being - 'not possible' or 'our team is working on that'. The Contract is vague and will lock you in. Do you research, Autoleap is not the best software for shop management. There are so many better options out there. They are a money grab contact software and will put the carrot out in front of you. I would not recommend using Autoleap.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Unfortunately, not very much. Customer service is poor the software seems to be written by people who do not understand the automotive industry or shop flow.

Cons:

Invoices look messy and are not customizable as promised. The techs cannot view their flagged hours or the work calendar.

Reasons for choosing AutoLeap

Was promised they were able to do things that we needed - techs tracking hours, stop using google calendar for the techs.

Vendor Response

Thank you for your honest feedback. We’re sorry to hear that AutoLeap didn’t meet your expectations and that it created added stress for your business. While we aimed to address your concerns thoroughly, we understand the solutions didn’t align with your shop’s needs, and we regret the experience fell short despite our efforts. We respect your perspective and thank you for taking the time to share it. Your feedback is invaluable as we continue working to improve the product and our support. Best Regards, Team AutoLeap.

Replied May 2025

COLLIN B.

Verified reviewer

Automotive

Self-Employed

Used daily for less than 2 years

Review source

Reviewed December 2024

glitch riddled and contract happy. dont waste your money or time.

You pay a lot for a system that isn't any better than the others that are cheaper. Every time they would add an update to the software, they would have other issues after. At the time of writing this, I am still dealing with customer info being removed from tickets every time i enter back into a ticket. they apparently fixed this issue but it is still present. When i tried to leave, they told me my contract automatically renewed (without my approval or knowing) and they wont let me leave the contract even though i've made it very clear the system doesnt work for my shop. fyi, no other shop management system does this and autoleap is the most expensive system out there and yet is a good ways behind the other systems you can get.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Product has a lot of cool features (although most other softwares have the same features) the support team was quick to respond when there were issues (there have been plenty in just a year)

Cons:

Software is full of glitches and errors. The web app often freezes and the inspections are problematic. Often inspections would come back incomplete and we would lose all data and details of the inspection. You cant record more than a few seconds of video for inspections so its totally pointless to have them on there. Pay attention to the contract you're signing. the contract states they can renew your contract every year without your approval and without giving you a heads up. It doesn't bode well for a company when they feel the need to hold you into a contract to get you to stay and pay them money. all the other software we have used were month to month because they believe they have to earn your business every month and if you need to leave to better your business then they are more than happy to let you leave. autoleap however does not operate that way and will not let you leave even if their software isnt working for your business. there are no 3rd party integrations with autoleap, so dont expect to be able to add any of the other awesome 3rd party systems that can make your business thrive. Autoleap wants you to rely on them and them alone.

Reasons for switching to AutoLeap

originally i switched for the online appointment scheduler autoleap has but afte switching i found that their scheduler doesnt sync with your actual calender or anything. its just a generic scheduler where you pick the available days and times and customer pick what day and time they want but you can very likely be booked up. it has made a lot of customers mad when they think theyre scheduling their appointment only to find out you're not available for over a week.

Vendor Response

Hi Collin, Thank you for sharing your detailed feedback. We appreciate you taking the time to outline the challenges you’ve faced. We have had a manager reach out to discuss your concerns around the product and contract and are confident that the "glitches, errors, freezes, and data loss" can be resolved by our support team now that they have been reported. We’re continuously improving our product, and feedback like yours is invaluable in guiding our updates and enhancements. Please feel free to continue working with your dedicated Customer Success Manager and our Manager of Customer Success on any additional questions or needs. Best regards,

Replied December 2024

Pawan S.

Automotive

11-50 employees

Used daily for less than 6 months

Review source

Reviewed April 2025

Autoleap review

AutoLeap is a modern solution built with auto repair businesses in mind. It not only improves operational efficiency but also enhances customer experience. Whether you're running a single-location shop or a multi-bay operation, AutoLeap is definitely worth considering.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

AutoLeap is a powerful, cloud-based auto repair shop management software that has significantly streamlined operations for many in the automotive repair industry. From appointment scheduling and digital vehicle inspections to invoicing and customer communication, AutoLeap offers an all-in-one solution that simplifies the day-to-day challenges of running a repair shop.

Cons:

Everything is pretty good, I personally do not feel there is any need of improvement.

Reasons for choosing AutoLeap

Was perfect match for what I was looking and software is easy to use

Thomas T.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2025

Auto Leap on boarding