Little Hotelier 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Little Hotelier

4.0

(220)

Pricing

Starting at $29.00 per month

About Little Hotelier

We make it easy to run your small hotel, with mighty easy hotel software that lets you do more. That’s right. With us, you get a neat little package that helps you do all the things the big properties do, but in your own, uniquely-small way. Little Hotelier voted #2🥈Hotel Management System in HotelTechReport awards 2025.

Our all-in-one hotel management system has been designed specially for small accommodation providers. It includes:
• An easy-to-use front desk system, to keep your property in order
• A commission-free booking engine for your hotel website, to clinch direct bookings
• A great channel manager, to get your property on to OTAs
• A website builder, so you can jazz yours up or start from scratch
• Reporting and insights, to help you make the best choices
• Built-in payments, so you can save up to four minutes per booking
• The ability to list on metasearch sites, like Google Hotel Ads.

Plus, our system is available as a mobile app, so you can manage your property from anywhere, and never miss a beat when it comes to delighting your guests with extraordinary experiences and memorable stays.

Little Hotelier Screenshots

Little Hotelier Pricing and Plans

Starting price: $29.00 per month

Free Trial

Free Version

Pro

$109.00

per month

Plan includes:

Mobile App
Channel Manager
Booking Engine
Calendar
Competitor rate intelligence
Rate parity insights
Hotel Metasearch
Channel Plus
Payments

Basics

$29.00

per month

Plan includes:

Channel Manager
Booking Engine
Calendar
Mobile App

Revenue Optimiser

$109.00

per month

Plan includes:

Channel Manager
Booking Engine
Calendar
Mobile App
Competitor rate intelligence
Rate parity insights
Payments
Hotel Metasearch
Channel Plus
Dynamic Revenue Plus

Confused about pricing? We've got you covered.

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Little Hotelier Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of Little Hotelier
Activities Booking
Activity Dashboard
Alerts/Notifications
Availability Management
Booking Notes
Channel Analytics
Channel Management
Credit Card Processing
Customer Database
Data Import/Export
Discount Management
Dorms
Dynamic Pricing
Electronic Payments
Email Management
Email Templates
Event Calendar
Extended Stay
Financial Management
For Hostel/Dorm Managers
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
Guest Communications
Housekeeping Management
Inventory Control
Kill Switch
Multi-Channel Management
Multi-Channel Sync
Multi-Currency
Multi-Location
Multi-Property
Online Booking
Order Management
Partner Management
Payment Processing
Point of Sale (POS)
Property Management
Real-Time Analytics
Real-Time Data
Real-Time Updates
Registration Management
Reminders
Reporting & Statistics
Reservations Management
Restriction Management
Room Booking
Room Inventory
Search/Filter
Self Check-In/Check-Out
Single Property
Third Party Booking
Third-Party Integrations
User Management
Website Integration
Website Management

Little Hotelier Integrations

PayPal

happyhotel

Duve

RoomPriceGenie

Little Hotelier User Reviews

Overall Rating

4.0

Ratings Breakdown

53%

21%

10%

Secondary Ratings

Ease of Use

4.1

Value for money

3.9

Customer support

3.9

Functionality

3.8

Humberto A.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2019

the solution my property needed

Helps on a daily basis to update and keep track of the rooms I have booked on my property without the need to invest in expensive software that gets outdated easily.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy of use, almost no training needed. Perfecto customer support. Always up to date with new settings for the users.

Cons:

There is nothing negative about it. It was the perfect solution for the property i manage, helped on the daily processes.

Reasons for choosing Little Hotelier

I had the siteminder bundle and this service is the last add on I needed

Vendor Response

Hi Alfonso, Thank you for taking the time to review Little Hotelier. Our system has been purposely designed to be easily understood by all users so we're pleased to hear that you find our system intuitive and user-friendly. Let us know if there is anything we can do to further assist you get the most out of your products. Thank you again for trusting us to be your partner. It's fabulous customers like you that make what we do so worthwhile. Thanks, Misha

Replied August 2019

KATHLEEN M.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Reviewed May 2025

[sensitive content hidden] THE BEST REP I EVER EXPERIENCED

My experience was a win win all the way around I could not have gotten any luckier [sensitive content hidden] is a wonderful communicator and he knew exactly what my issues were and I know he could sense my stress and frustration, I love technology I just wish I was more educated in the field. [sensitive content hidden] is extremely educated he knows Little hotelier platform inside and out and backwards and forwards he was patient kind considerate and so very helpful I would like to thank him again. If not for his knowledge I would have probably abandoned this software and gone back to the company I use to have. I used the same company for 21 years and the gentleman retired and a new owner purchased the company and things started to become difficult to navigate. I feel so refreshed and much better all because of [sensitive content hidden] honestly no joke he really stayed by my side until I was able to reach my goal thank you again

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I had an extremely hard time yesterday and today I spoke with [sensitive content hidden] and he literally saved my day week month and year it was [sensitive content hidden] I liked the most

Cons:

absolutely no cons it was easy to follow his instructions, I was using another company for years and I was able to pick up the phone and call and speak to them directly they would take over my computer and fix the problems that I created due to my lack of understanding, it took me time to get use to texting back and forth with reps from hotelier and I now today for the very first time found [sensitive content hidden] and he was wonderful it was as if I was actually speaking to him on the phone instead of having to text him

Vendor Response

Hi Kathleen, Thank you so much for your feedback. We’re truly glad to hear that Ravi was able to support you so effectively. It's wonderful to know that his patience, communication, and expertise made such a positive impact. We’ll be sure to pass along your appreciation to him and the team. If there’s anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane

Replied June 2025

Anne A.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed March 2025

Site Minder, not Little Hotelier

Slow to put funds through, quick to take commissions

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Australian based. Although really runs as Site Monder, not Little Hotelier

Cons:

I took advice form a fellow hotelier and left Preno. Probably shouldn't have. Functionality seems to have glitches regularly. Today the room closure function doesn't work. The other day the entire (global) site was down on a Saturday! UGH

Reasons for switching to Little Hotelier

Australian based. Never realised you cannot actually speak to someone LIVE AND IN AUSTRALIA, which was my problem with Preno (being off shore)

Vendor Response

Hi Anne, We deeply apologise for the frustration and disappointment you've experienced. We genuinely appreciate the time you’ve taken to bring your concerns to our attention. We’d love to connect with you to address any issues you may have encountered. If give us the opportunity, don’t hesitate to reach out to me at zidane.doshi@siteminder.com , and I’ll ensure you receive the support you need. Warm regards, Zidane Doshi

Replied March 2025

Thomas J.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Reviewed May 2025

After setup is done, easy doing.

After setup is done, easy doing. Really helpfull, as wellas the user managing is easy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

After setup is done, easy doing. Little Hotelier app on IOS is working good.

Cons:

If you not working on Little Hotelier and you come back after some minutes and want to open a reservation it's not possible. First you have to reload the page. It's not depending the browser and/or cookies setting/history... Little Hotelier app on Android is not reloading automatically, not an issue of phone or setting.

Vendor Response

Hi Thomas, Thank you for sharing your feedback! We're happy to hear that once setup is complete, you’ve found Little Hotelier easy to use and that the iOS app has been working well for you. It's also great to know that user management has been helpful. We appreciate your detailed input regarding page reload issues and the Android app's issue. We’ve passed this along to our team for further review. If there's anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane

Replied May 2025

Jen W.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed June 2025

Little Hotelier Support

Very happy with my experience as the problem was corrected fairly quickly and [sensitive content hidden] was good to talk to. He also asked if I had anything else I needed help with.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

[sensitive content hidden] was super helpful. I had to get him to call me back as I was interrupted during the call. He helped me work through my direct booking and mapping issue.

Cons:

It was all good. I didn't have any concerns with the service that I was provided. I find it easier to talk on the phone rather than the chat option.

Vendor Response

Hi Jen, Thank you for your feedback! We're so pleased to hear that Dawn was helpful and able to resolve your direct booking and mapping issue efficiently. We understand that speaking over the phone can sometimes be easier than chatting, and we're glad Dawn made the experience a positive one for you. If there’s anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane D.

Replied July 2025

Lieley S.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed May 2025

Very good service and product!

I have thoroughly enjoyed learning to use little hotelier and have enjoyed experimenting with its features. It has been a wonderful system to use for our medium sized site.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use, they offer quick support when its required and they are quite responsive to suggestions and feedback

Cons:

There is not great functionality for larger group bookings. I also would have liked to have seen customizable reporting where you could select the information to be available on a report.

Vendor Response

Hi Lieley, Thank you for the feedback! We're pleased to hear that you've enjoyed using Little Hotelier and exploring its features. It’s great to know the system has worked well for your medium-sized site. We appreciate your comments on group booking functionality and customisable reporting, and we’ve passed them along to our product team. If there's anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane

Replied May 2025

Ann W.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Reviewed May 2025

100% would recommend

I've always had a good experience from the beginning, and customer service is quick and efficient

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's affordable and easy to use for my small business

Cons:

guests don't really like the booking system on their side, they find it confusing

Vendor Response

Hi Ann, Thank you for your feedback! We’re glad to hear that the platform has been affordable and easy to use for your business, and it’s great to know you’ve consistently had a positive experience with our customer service. We appreciate your note regarding the guest booking experience and we’ve shared this with our team as we continue to improve the platform. If there's anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane

Replied May 2025

Kerry K.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Reviewed May 2025

Thanks for the help

I receive the help I need when using the chat. Questions/concerns I have are clearly explained.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's pretty straight forward to use. The calendar is easy to read and creating reservations and blocks are simple.

Cons:

There is not a phone number to call and get help. It does not work well on my computer or tablet and I have to reload the entire platform after doing only 3 things. The only advice on this was to go through incognito/private browsing, which worked but is not convenient.

Vendor Response

Hi Kerry, Thank you for your feedback! We're glad to hear that you find the platform straightforward and that creating reservations and blocks is simple. It's also great to know our chat support has been helpful in addressing your questions clearly. We appreciate your comments on platform performance and we’ve shared this with our team for further review. In case you'd prefer speaking to someone directly, we do offer phone support Monday to Friday: 📞 International: +1 (469) 930 5665 (24hr support) 📞 USA Toll-Free: 1 800 604 0679 (24hr support) If there’s anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane

Replied May 2025

Melvin J.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Reviewed April 2025

Good system, Great support, but few requirements still need to be met

The simplicity of the system makes it easy to use and contributes to simple implementation. Support is great, also today by [sensitive content hidden], who immediately understood my question and takes the necessary actions to solve it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system is accessible and easy to use.

Cons:

Few very basic and high priority functionalities should be addressed.

Reasons for switching to Little Hotelier

The feature for Google search of Siteminder.

Vendor Response

Hi Melvin, Thank you for your feedback! We’re glad to hear you find the system accessible and easy to use. It’s also wonderful to know our support team was quick to understand your needs and take action. We appreciate your note about the need to address some core functionalities. Your input is important, and we’ve shared it with our product team as we continue working to enhance the platform. If there’s anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane Doshi

Replied April 2025

Ricardo C.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2022

I gave them 5 stars at first... After a few years, I give them 2 stars now

It has its ups and downs, we were extremely happy with the software because of its simplicity. But their current approach to have exclusivity over processing payment and no integration with stripe (or any other processing payments) has left us extremely disappointed . It was a BIG let down

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to use, very intuitive, easy for our onsite staff and reservations team. Easy display, and easy booking platform

Cons:

After several years using the software, we were happy with the software.. It had its issues (reports and very basic features) but their simplicity was what made us choose them. That and their integration with Stripe which allow us to take payments at time of booking and direct payments from clients on site. We have been with stripe for over 15 years.... Little HOtelier, decided a few years later that they wanted to have their own payment processing system... which meant we had to ditch Stripe... However, tLittle HOtelier Payemnt system was NOT available for our country, so we were offered to just simply take payments by hand or using a third party platform. This has been a nightmare, as we need to collect payment from future guests using a third party system (stripe), sending invoices separately, managing all these invoices, and now onsite payment manually as well.We are not against their payment system, we are upset they gave us absolutely NO alternative or option. We will be ditching the software as it does not meet the most essential part of a booking system: payment processing.

Reasons for choosing Little Hotelier

simplicity, easy to use

Vendor Response

Hi Ricardo Thank you for sharing your feedback on Little Hotelier with us. We appreciate your positive comments about the ease of use of Little Hotelier. We understand your frustration on the payment processing system and the limitations that has created for your business. We apologise that the inconvenience that this has caused and would like to explore possible solutions with you. We understand that having a reliable and efficient payment processing system is critical for your daily operations, this are great feedback as we strive to improve Little Hotelier and will take your comments into consideration as we continue to develop better experience for our customers. Please contact our support team so we can discuss alternative options that may work better for your property. We read and value every input and want to ensure we can continue to support your needs as a valued customer.

Replied March 2023

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