Bella FSM 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Bella FSM is right for your organization?

Our Field Service Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Bella FSM

3.9

(7)

Pricing

Starting at $59.00 per month

About Bella FSM

Bella FSM is a cloud-based field service management system designed for business owners, managers, field employees and technicians. It offers customer management, scheduling and dispatch, work order management, billing and invoicing within a suite. Android and iOS apps available.

Bella FSM features work order management, which allows users to create work orders and track status in a dashboard. The product also features customer management, which allows users to record customer data, such as locations, contacts, equipment, service history and communications.

Bella FSM features billing and accounting, which allows users to manage estimates, invoices, transactions, billing and payments. Users can also integrate with Quickbooks and create financial reports.

In instances of emergency dispatching, the system an automated text alert to the employees and subcontractors. The product also features maintenance management, which allows users to track and manage maintenance and service contracts.

Pricing is per month. Support options include via phone and email.

Bella FSM Screenshots

Bella FSM Pricing and Plans

Starting price: $59.00 per month

Free Trial

Free Version

Basic

$59.00

per user, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Bella FSM Features

Popular features found in Field Service Management
Alerts/Notifications
Billing & Invoicing
Calendar Management
Contact Database
Electronic Signature
GPS
Inventory Management
Mobile Access
Online Time Clock
Quotes/Estimates
Routing
Service History
More features of Bella FSM
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
API
Audit Trail
Bid Management
Client Management
Client Portal
Contract/License Management
Contractor Management
CRM
Customer Database
Customer History
Customer Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Dispatch Management
Document Management
Document Storage
Drag & Drop
Employee Management
Employee Scheduling
Equipment Maintenance
Equipment Tracking
Estimating
File Storage
For Carpet Cleaners
For Field Service
For Janitorial Services
Historical Reporting
Interaction Tracking
Inventory Control
Inventory Tracking
Invoice Management
Job Management
Job Scheduling
Job Tracking
Maintenance Scheduling
Messaging
Mobile Alerts
Mobile Signature Capture
Multi-Location
Payment Collection in the Field
Preventive Maintenance
Quality Control Management
QuickBooks Integration
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Recurring Appointments
Reminders
Reporting/Analytics
Reporting & Statistics
Scheduling
Search/Filter
Self Service Portal
SMS Messaging
Status Tracking
Task Management
Task Scheduling
Technician Management
Third-Party Integrations
Time & Expense Tracking
Timesheet Management
Time Tracking
Workflow Management
Work Order Creation
Work Order Management

Bella FSM Integrations

SugarCRM

Bella FSM User Reviews

Overall Rating

3.9

Ratings Breakdown

57%

14%

Secondary Ratings

Ease of Use

4.0

Value for money

3.4

Customer support

4.1

Functionality

3.6

Have you used Bella FSM and would like to share your experience with others?

Kayla W.

Construction

2-10 employees

Used daily for less than 12 months

Review source

Reviewed January 2017

BUSINESS OWNERS BEWARE!!!!

Reports are unable to run accurately. Field Resources are unable to access any information from smartphones or tablets. Technical Support will take a week to get back to you. When your field management software isn't working and the technical support team literally takes over a week to respond to your cry for help, there is a problem. There was a time where we had to resort to a paper schedule for a week and a half until someone had gotten back to me. Additionally, when we decided to switch softwares, because the reports do not run accurately, we had to literally hand enter almost 7,000 invoices to receive the correct data. As a business owner of a start up company, I can honestly say that Bella Field Management Software was one of the worst business decisions I have ever made.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The way the schedule view is set up.

Cons:

Unreliable.

Vendor Response

Hello Kayla, We are extremely disappointed in your review especially after the effort we put in to help you get your business set up on Bella FSM. We work hard for our customers to provide excellent support. You signed up for our "2 week" Free Trial on 5/19/2016 and did not convert to a paid subscription until 5 months later on 10/27/2016. During the 5 months that you used our product at no cost we provided full support via webinars, phone calls, and emails. The small glitch you referred to in the reporting was fixed within days of you letting us know. In addition, we provided you a quick and easy work around while our team fixed the problem. We apologize you had such a bad experience and wish you luck finding a product that meets your needs. Best regards, Bella FSM Team

Replied February 2017

Victor S.

Used unspecified for unspecified

Review source

Reviewed March 2011

Bella is an exceptional web-based service management tool.

Overall- Bella is a great value for the price. The software is feature rich and is easy to use after a short learning curve. It sets up instantly and there is no long term contract required. A significant factor for me was that I could try out the program, and if I did not like it, all my customer data could be exported for uploading into another package - no risk, but all reward. In my opinion, Bella is worth a try to see if meets your specific business needs.

Ratings Breakdown

Ease of use

Customer support

Pros:

Bella is a feature rich web-based service management tool. Instant anywhere access to key data for key personnel is essential in today's competitive marketplace - and Bella delivers. I can assign user profiles so that employees access only the data they need to do their jobs. The software is very flexible which makes it adaptable to most any specific business model. Bella is an invaluable, turn-key CRM, scheduling and invoicing tool at an extremely affordable price.

Cons:

While Bella has basic accounting features and works well for estimating and invoicing our jobs - it lacks a more robust accounting package. Currently, the software allows for easy porting of all the invoices into QuickBooks for detailed accounting management (which is an acceptable solution); however, my preference is that Bella enhance its accounting package so the I can drop QuickBooks and manage my business accounting within Bella - providing a true one-stop shop.

CORRINE P.

Construction

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2017

CHARGED FOR 2 YEARS WHEN NOT USING

Early in the experience we were pleased but this diminished with all of the setbacks and extra time needed to create/send leads.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We chose this software for our construction company and it looked promising at first, especially when there were problems (of which there were many) and they would assist. But the problem was was that there were so many ongoing problems that it was costing us alot of extra man power and money to pay the data entry person due to the amount of issues Bella was causing. Our data entry literally had to double enter everything and copy and paste the lead into a separate email to the salesperson because as it turned out the leads weren't getting to the recipient and potential customers were being lost because they were not getting acted upon quick enough. This lead us to find another platform to use and we failed to cancel. 2 years went by without us ever contacting Bella for "Support" and they NEVER checked in with us to see how we were doing or why there hasn't been any activity on our site. A high amount per month for 2 years and no willingness to refund any portion of this when I stated my claim to the owner...poor business in my opinion!!! That is what lead me to write this review.

Cons:

MANY GLITCHES and after not using the program our credit card was still charged per month for approximately 2 years with only one login by my receptionist earlier this year and was surprised that she got it. It was following that that I noticed we were still being charged for a service we weren't using. NO CARE WAS TAKEN from your companies end to see how we were doing or if we wanted to renew...NOTHING. This following up having MANY PROBLEMS WITH THE SOFTWARE.

Cheryl I.

Construction

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

Long time Bella FSM Customer

Excellent

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to access from any device. Easy to navigate.

Cons:

I would like to be able to search for a customer using their address only.

Darryl H.

Consumer Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2017

Great Customer Service/Product

I have review many systems to help me grow my business, most of them had everything you would need but the function and ease of use was not there, Bella FSM made that simple for the user and easy to understand. But what I was most impressed with was when I sent a email with a question or an issue with a problem the response time was quick and that's a big plus in my book. I like that I don't to wait long periods of time of a response.. ..Great Job.. I hope you continue to update and upgrade the product. I think its a winner.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and function

Cons:

None that come to mind at this point

Mike D.

Construction

2-10 employees

Used unspecified for unspecified

Review source

Reviewed February 2017

Outstanding Product!!

I searched and tried several products to help run my business with no success. Bella went above and beyond my expectations when helping set it up for me. Customer service was exceptional and responsive. They imported my data and had me up in running in a couple of days! My staff and technicians love it and really helped them get organized and communicate easier. I can already see the improvement to my bottom line. Thank you Bella FSM!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Kristi K.

Used unspecified for unspecified

Review source

Reviewed January 2016

Service is excellent