---
title: "Best Enterprise Content Management Software - 2026 Reviews & Pricing"
description: "Find the best Enterprise Content Management Software for your organization. Compare top Enterprise Content Management Software systems with customer reviews, pricing, and free demos."
source_url: "https://www.softwareadvice.com/cms/enterprise-content-management-system-comparison/"
page_type: "subcategory"
language: "en"
---

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Enterprise Content Management Software

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

# Best Enterprise Content Management Software of 2026

Updated August 3, 2026

On this page

1.  FrontRunners
2.  Popular Comparisons
3.  Buyers Guide
4.  Related Software

Filter products

206 results

### Compare Products

Showing 1 - 25 of 206 products

#### Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1000
    
-   1000+
    

#### Pricing Options

-   $$$$$
    
-   $$$$$
    
-   $$$$$
    
-   $$$$$
    
-   $$$$$
    

### Compare Products

Sort by

**Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals.  
  
**Reviews**: Sorts listings by the number of user reviews we have published, greatest to least.  
  
**Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest.  
  
**Alphabetically (A-Z)**: Sorts listings by product name from A to Z.

### Product: Centralpoint

[Centralpoint](https://www.softwareadvice.com/crm/centralpoint-profile/)

4.56

[(9)](https://www.softwareadvice.com/crm/centralpoint-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Centralpoint, by Oxcyon, featured in Gartner's Magic Quadrant for Digital Experience Platforms and by 451 Research, is a Microsoft-based platform that installs on-premise, in the cloud, or hybrid. It is an N-Tiered, highly scalable, roles-based solution used by Ericsson, Samsung, the US Congress, FedEx, the City of Tallahassee, Tacoma, and many others — as enterprise-grade intranets and as private, secure login portals for employees, partners, and clients. Centralpoint has evolved with its clients. For years it has aggregated disparate structured and unstructured data automatically via scheduled Data Transfer routines, enriching metadata and powering federated, roles-based search, portals, and reporting. Today it integrates that same governed data with AI — agnostically across OpenAI, Anthropic, and Gemini — for a full solution set, building a hybrid index (semantic, natural-language, and lexical) and redacting sensitive data before any model sees it, with full audit logging. The message is simple: aggregate, transform, and modernize your data for ADA compliance, records retention, and enhanced search — with out-of-the-box AI integration using any LLM of your choice. For qualified opportunities, Oxcyon will build a live, functional proof-of-principle on your own data prior to engagement... free of charge.... [Read more](https://www.softwareadvice.com/crm/centralpoint-profile/)

### Best rated features:

Data Import/Export

5.0

Mobile Access

4.0

Electronic Signature

4.0

Web Forms

3.0

[See all features](https://www.softwareadvice.com/crm/centralpoint-profile/#key-features)

### Basic

$500.00/month

[See full pricing details](https://www.softwareadvice.com/crm/centralpoint-profile/#pricing-and-plans)

### Product: Revver

[Revver](https://www.softwareadvice.com/cms/revver-profile/)

4.39

[(1018)](https://www.softwareadvice.com/cms/revver-profile/reviews/)

Best for:Small businesses

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Revver is a cloud-based document management solution that helps businesses organize, find, sign and share digital documents on a unified interface. New Revver users get unlimited storage and unlimited use of Revver AI Smart Suite in all license tiers. Revver serves organizations across various industries including accounting, financial services, government, healthcare, insurance, logistics, manufacturing and real estate. The platform offers centralized document storage and management with AI-enabled workflows that automate repetitive tasks and business processes. It includes eSignature capabilities, content collaboration tools for team communication, and automated folder templates for consistent document organization. The system ensures quick document retrieval, reducing time spent searching for information, while maintaining high security standards with access controls and automated governance for compliance. Revver provides analytics and reporting features that offer insights into work across the platform, supporting continuous improvement. It addresses common challenges such as document sprawl, missing information, ineffective collaboration, manual processes and compliance risks. Revver also supports use cases like employee management, new business onboarding, repetitive operations and accounts payable/receivable functions.... [Read more](https://www.softwareadvice.com/cms/revver-profile/)

### What users love

-   Automated and organized file handling
-   Responsive and helpful support team
-   Efficient document workflow automation

### To take in mind

-   Complex and outdated interface design
-   Expensive for small businesses
-   Slow and unreliable search experience

### Best rated features:

Revision History

5.0

Annotations

5.0

Activity Dashboard

5.0

Access Expiration Management

5.0

[See all features](https://www.softwareadvice.com/cms/revver-profile/#key-features)

### Guest User

Custom

Pricing available upon request

### Basics

$25.00/month

### Essentials

$67.00/month

[See full pricing details](https://www.softwareadvice.com/cms/revver-profile/#pricing-and-plans)

### Product: DocStar ECM

[DocStar ECM](https://www.softwareadvice.com/cms/docstar-dms-profile/)

3.98

[(97)](https://www.softwareadvice.com/cms/docstar-dms-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

DocStar Enterprise Content Management helps midsize and large organizations centralize content and automate document-driven processes across the business. It enables teams to capture, manage, and securely access information while improving visibility, control, and operational efficiency. Available in both cloud and on-premise deployments, DocStar offers flexibility to meet a range of security, infrastructure, and scalability requirements. Content can be captured from desktop computers, mobile devices, tablets, and multifunction printers, with secure access available from any location. Intelligent data capture tools extract and index key information, reducing manual entry and ensuring documents are organized for fast, accurate retrieval. Built-in workflow automation supports processes such as accounts payable, HR onboarding, and contract management, helping teams streamline approvals and reduce bottlenecks. DocStar includes compliance and governance features such as version control, audit trails, role-based access, and retention management to help organizations maintain control over critical information. The platform can be used as a standalone solution or integrated with ERP, accounting, HRIS, and other business systems to keep documents and data aligned across workflows. Support is available via online portal, email, and phone, with both perpetual licensing and subscription options.... [Read more](https://www.softwareadvice.com/cms/docstar-dms-profile/)

### Best rated features:

Single Sign On

5.0

Customizable Forms

5.0

Mobile Access

5.0

Real-Time Data

4.7

### Worst rated features:

Fraud Detection

1.0

Reporting/Analytics

2.0

File Conversion

2.5

Purchase Order Reconciliation

2.6

[See all features](https://www.softwareadvice.com/cms/docstar-dms-profile/#key-features)

### Product: Square 9

[Square 9](https://www.softwareadvice.com/cms/square-9-profile/)

4.49

[(142)](https://www.softwareadvice.com/cms/square-9-profile/reviews/)

Best for:Value for money

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Square 9 is a document management solution that helps businesses handle and automate human resource processes. Teams can create a single, secure location where all employee records are organized and easily accessible from within a unified platform. Using Square 9, employers can set deadlines for employee benefits enrollment, performance evaluations, and automated notifications according to requirements.... [Read more](https://www.softwareadvice.com/cms/square-9-profile/)

### Best rated features:

Customizable Branding

5.0

Configurable Workflow

5.0

Convert to PDF

5.0

Document Automation

5.0

[See all features](https://www.softwareadvice.com/cms/square-9-profile/#key-features)

### Product: Document Locator

[Document Locator](https://www.softwareadvice.com/cms/columbiasoft-profile/)

4.57

[(42)](https://www.softwareadvice.com/cms/columbiasoft-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Document Locator is enterprise document management software that is uniquely integrated into Microsoft Windows. The platform is integrated with Microsoft Office and other business applications and works directly inside Windows Explorer to appear like a shared folder with document management features embedded within. Document workflow, paperless scanning, email management, reporting, and version control are built in. The system also converts scanned paper to searchable digital files and electronic forms are used to transform processing with digital capture, routing, and approval. Security based on the Microsoft NT security model protects information and detailed audit logging captures a record of every action that occurs. The configuration of Document Locator makes it ideal for areas involving regulatory or compliance-related document control, such as ISO, FDA, HIPAA, or CAPA. The system is frequently used in the areas of quality management, Human Resources, project management, contracts, manufacturing, and engineering. Users have access to training classes, online training media, a customer portal, and custom-tailored professional services. Document Locator is available by annual subscription and can be deployed on-premise using Microsoft SQL and Windows Server, or it can be run as a cloud solution. An API is available for integration with other systems.... [Read more](https://www.softwareadvice.com/cms/columbiasoft-profile/)

### Best rated features:

Quality Control

5.0

Metadata Management

5.0

Digital Signature

5.0

Version Control

5.0

### Worst rated features:

Activity Tracking

3.0

Content Publishing Options

4.0

Document Classification

4.0

Document Capture

4.0

[See all features](https://www.softwareadvice.com/cms/columbiasoft-profile/#key-features)

### Product: Laserfiche

[Laserfiche](https://www.softwareadvice.com/cms/laserfiche-profile/)

4.50

[(84)](https://www.softwareadvice.com/cms/laserfiche-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Laserfiche is a cloud-based and on-premise document management platform suitable for businesses of all sizes in industries such as accounting, construction, education, real estate, manufacturing and healthcare. It offers document scanning and data capture, search features, metadata modification and workflow automation tools. Laserfiche can assist with vendor and contract management, invoicing, travel and expense management and process management. Users can scan, upload and store documents from a variety of sources. Search options for document retrieval can be configured to meet individual user’s security permissions. Workflow automation tools include rule-based actions for renaming documents and automatic emails for document updates. Laserfiche Forms allows users to create and publish electronic forms and connect them to existing workflows using a drag-and-drop interface. Authorized staff can view pending forms and keep track of next actions required. Support is offered through an online portal. Pricing is per user per month.... [Read more](https://www.softwareadvice.com/cms/laserfiche-profile/)

### Best rated features:

Full Text Search

5.0

No-Code

5.0

Document Classification

5.0

Offline Access

5.0

### Worst rated features:

Configurable Workflow

3.0

Data Import/Export

3.5

Activity Tracking

3.5

[See all features](https://www.softwareadvice.com/cms/laserfiche-profile/#key-features)

### Cloud - Starter

$50.00/month

Up to 1 user

### Cloud - Professional

$69.00/month

Up to 5 users

### Custom - Business

$79.00/month

Up to 25 users

[See full pricing details](https://www.softwareadvice.com/cms/laserfiche-profile/#pricing-and-plans)

### Product: Contentverse

[Contentverse](https://www.softwareadvice.com/cms/contentverse-profile/)

4.11

[(19)](https://www.softwareadvice.com/cms/contentverse-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Contentverse is document management for every department in every industry. It's a blank slate for your team to recreate your storage processes and even make them better! • Scan, upload, or drag-and-drop files into the system • Batch scan and index options for bulk data import • Create new documents from pre-loaded templates • Detect keywords, barcodes, and QR codes on pages • Automatically index and file your documents • Easily search for content and navigate the folder tree • Securely share docs without them leaving the server • Edit Word, Excel, and PDF forms online • Automate all of your business processes • Integrate DocuSign or create eSignatures • Set up retention policies for contract renewals • Implement best practices and regulatory compliance Customers in many different industries have had success using Contentverse to cut down on wasted time and money. No matter where you're coming from, Contentverse is versatile enough to support your unique needs. Industries we serve include... • Manufacturing and distribution companies • Law enforcement and justice departments • K-12 and higher education • Non-profit and not-for-profit organizations • Municipal and county government • Food & beverage, grocery, and hospitality • Banking and finance • Insurance firms • Aerospace, automotive, and engineering • Medical laboratories and chemical plants • Healthcare Reach out to our sales staff if you are interested in an in-depth case study in your industry or a related use case. Contentverse uses 128-bit encryption to protect your data in the system. Administrators can set up user permissions for their staff so that only authorized personnel can see, edit, and interact with each document. With a browser-based interface any user will find familiar and simple document creation, management, and editing controls, Contentverse is easy to learn and easy to use. Whether you need to archive bulk data and digitize legacy files or you just need to look up some recent invoices, forget the headaches of your old document management solution. Everyday tasks are effortless. We provide quick, complete videos for more advanced features. Our team continues to innovate as we update and upgrade Contentverse. Some of our recent additions include the DocuSign integration, new dashboard for quick file access and workflow monitoring, and editing of common document types in the file viewer. Contentverse can be purchased as an ongoing subscription and can be implemented in the cloud or on a local server. If you have a unique setup, give us a call about custom plans and pricing.... [Read more](https://www.softwareadvice.com/cms/contentverse-profile/)

### Subscription

$40.00/month

### Perpetual

Custom

Pricing available upon request

[See full pricing details](https://www.softwareadvice.com/cms/contentverse-profile/#pricing-and-plans)

### Product: Optix

[Optix](https://www.softwareadvice.com/product/118419-Optix/)

4.93

[(15)](https://www.softwareadvice.com/product/118419-Optix/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Optix document management and workflow solutions transform organizations from a jumbled, disorganized shared folder to a structured data repository with an easy and organized way to retrieve the file you need when you need it. Flexible solutions and product offerings with Optix allow companies spanning the Fortune 500, SMBs, and federal, state and local governments to create streamlined processes that integrate through every department. Optix allows users to find files faster, reduce tedious tasks and errors, and improve efficiency. Offering on-premises and cloud-hosted solutions that integrate with other business applications, Optix can run on macOS, Windows, Linux and much more.... [Read more](https://www.softwareadvice.com/product/118419-Optix/)

### Best rated features:

Full Text Search

5.0

File Sharing

5.0

Document Capture

5.0

Access Controls/Permissions

5.0

[See all features](https://www.softwareadvice.com/product/118419-Optix/#key-features)

### Basic

$276.00/month

[See full pricing details](https://www.softwareadvice.com/product/118419-Optix/#pricing-and-plans)

### Product: MediaValet

[MediaValet](https://www.softwareadvice.com/marketing/mediavalet-profile/)

4.59

[(150)](https://www.softwareadvice.com/marketing/mediavalet-profile/reviews/)

Best for:Customer support

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

If your team is still: - Downloading files, - Renaming them locally, and - Re-uploading them into three different platforms You don't have a content problem. You have a connection problem. Most marketing and creative teams are managing assets across a tangle of shared drives, SharePoint folders, or poorly managed DAM platforms. The result is predictable: - Multiple versions of the same file in circulation, - No one certain which is approved, - Brand assets going out with the wrong logo, and - Hours lost every week just trying to find the right file. Adding more storage doesn't fix it. Neither does adding more people. What's missing is a centralized, intelligent system that connects your content to the teams and tools that need it. That's what MediaValet is built for. Built exclusively on Microsoft Azure, MediaValet is an enterprise digital asset management (DAM) platform that gives marketing, creative, and communications teams a single source of truth. As-well as; - AI-powered search, - Auto-tagging, - Face recognition, and - Smart metadata enrichment Meaning your team can find the right file in seconds. No more hunting. No more duplicates. No more version confusion. MediaValet's Unify integration framework connects your DAM directly to the tools your teams already use, so assets and metadata move together across your stack. With unlimited users, admins, support, and training included, there are no seat-license penalties for growing your team. Trusted by organizations including Experian, AVEVA, Schulich School of Business, and BaseCamp Franchising.... [Read more](https://www.softwareadvice.com/marketing/mediavalet-profile/)

### Best rated features:

Approval Process Control

5.0

Tagging

5.0

Mobile App

5.0

Commenting/Notes

4.8

### Worst rated features:

Project Management

1.0

API

2.0

Reporting/Analytics

4.0

Electronic Signature

4.0

[See all features](https://www.softwareadvice.com/marketing/mediavalet-profile/#key-features)

### Product: Filerobot

[Filerobot](https://www.softwareadvice.com/cms/filerobot-profile/)

4.67

[(3)](https://www.softwareadvice.com/cms/filerobot-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Scaleflex's Filerobot is a scalable and agile Digital Asset Management tool that uses artificial intelligence to help your teams store, process, share, and accelerate photos, videos, and static content on any web and mobile application anywhere in the world. Filerobot gives a fantastic user experience to increase your productivity and cross-team cooperation with its adaptable and user-friendly UI. Over 1300 enterprises, media outlets, R&D teams, content marketing teams, and developers rely on it to automate time-consuming content management activities, foster greater teamwork, and enhance user experiences. Built on the MACH Architecture, Filerobot includes an intuitive user interface, a multi-tenant, scalable, and flexible file system, and strong AI features. There are two primary methods of implementation: 1. Deploying a Headless DAM for large-scale media asset organization and acceleration 2. Implementing an intuitive Collaborative DAM can improve teamwork as a component of the modular Content Operations. A Media Asset Widget is included that integrates directly into your website or mobile application, simplifying workflows and interactions. Features: The platform offers over 13 AI/ML and growing technologies that help shorten time-to-market, such as auto-tagging and auto-cropping. The media uploader lets you add digital materials from outside sources, and the integrated image editor's over 18 creative tools and presets for social media sites provide further customization. Additionally, Filerobot has strong security features and is simple to integrate with outside platforms. Filerobot's user-friendly interface, which can be used by both technical and non-technical people, is one of its main advantages. Additionally, it provides the adaptability to integrate with different tools and platforms. Filerobot has received outstanding reviews and has more than 1300 customers worldwide, including well-known companies like Rakuten, L.Eclerc, Hyundai, and Michelin. On request, a free trial may be offered, and there are price options suitable for companies of all sizes.... [Read more](https://www.softwareadvice.com/cms/filerobot-profile/)

### Best rated features:

API

5.0

File Management

4.7

Asset Sharing

4.7

Document Storage

4.5

### Worst rated features:

Reporting/Analytics

4.0

Content Library

4.0

Content Management

4.0

[See all features](https://www.softwareadvice.com/cms/filerobot-profile/#key-features)

### Basic

Custom

Pricing available upon request

[See full pricing details](https://www.softwareadvice.com/cms/filerobot-profile/#pricing-and-plans)

### Product: Paperflite

[Paperflite](https://www.softwareadvice.com/crm/paperflite-profile/)

4.94

[(99)](https://www.softwareadvice.com/crm/paperflite-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Paperflite is a cloud-based content management system that assists marketing and sales teams with collaboration and prospect engagement. Its key features include predefined templates, document management, indexing, text editing and a repository. The application comes with a module, which sends alerts to team members when clients interact with shared content. Marketing teams can use the system to create campaigns by choosing themes, adding custom content and crafting messages for different audiences. The solution lets stakeholders generate reports on metrics such as views and downloads, time spent on page, heat maps and integrated video analytics. Managers can provide role-based access to staff and assign permissions for editing and publishing content. Paperflite integrates with industry leading CRMs, marketing automation tools, and third-party applications such as DropBox, Box, Drive, OneDrive, Linkedin and Twitter. Paperflite is available on a monthly subscription and support is provided via online help desk.... [Read more](https://www.softwareadvice.com/crm/paperflite-profile/)

### Best rated features:

Self Service Portal

5.0

Performance Management

5.0

Activity Tracking

5.0

Real-Time Data

5.0

### Worst rated features:

Reporting & Statistics

4.0

[See all features](https://www.softwareadvice.com/crm/paperflite-profile/#key-features)

### Starter (I Got Wings)

$30.00/month

Agile startups and fast-growing teams that prioritize making content easy to find, share, and measure, ensuring it aligns with sales goals and delivers results. (Minimum 5 users)... [Read more](https://www.softwareadvice.com/crm/paperflite-profile/#pricing-and-plans)

### Professional (I Believe I Can Fly)

$50.00/month

For efficient, content-focused teams aiming to scale quickly while keeping your sales and marketing efforts tightly aligned.... [Read more](https://www.softwareadvice.com/crm/paperflite-profile/#pricing-and-plans)

### Advanced (Touch The Sky)

$60.00/month

Fast growing organizations scaling global sales teams, long sales cycles and large buying groups.

[See full pricing details](https://www.softwareadvice.com/crm/paperflite-profile/#pricing-and-plans)

### Product: Brandfolder

[Brandfolder](https://www.softwareadvice.com/digital-rights-management/brandfolder-profile/)

4.70

[(450)](https://www.softwareadvice.com/digital-rights-management/brandfolder-profile/reviews/)

Best for:Document Storage

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Brandfolder is a cloud-based asset management solution that provides various processes to organize, store and retrieve media assets and manage digital rights and permissions. The solution can be customized for businesses in industries such as sports, retail, technology, breweries and more. Brandfolder features a centralized storage location which helps users to manage and update their media assets including logos, videos, audio, press releases and more. It auto-tags images, converts image copy to text, thumbnails videos and supports in-document search which help users to search for specific assets. Users can also share and distribute assets with their colleagues by providing them access via embedded APIs on a website, single shared links, collections and groups or a saved search. Additionally, Brandfolder features a reporting engine that allows users to generate custom reports, spot trends and make business decisions. Support is offered via phone and email.... [Read more](https://www.softwareadvice.com/digital-rights-management/brandfolder-profile/)

### Best rated features:

Fulfillment Distribution

5.0

Artwork Management

5.0

Content Library

5.0

Customizable Templates

5.0

### Worst rated features:

ROI Tracking

1.0

Content Publishing Options

2.0

Tagging

3.0

[See all features](https://www.softwareadvice.com/digital-rights-management/brandfolder-profile/#key-features)

### Product: Pattern PXM

[Pattern PXM](https://www.softwareadvice.com/marketing/advanced-media-portal-profile/)

4.88

[(52)](https://www.softwareadvice.com/marketing/advanced-media-portal-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Pattern PXM is the only all-in-one Product Experience Management (PXM) solution designed by sellers for sellers, combining Product Information Management (PIM) and Digital Asset Management (DAM) to help brands create high-converting product experiences. Powered by 38+ trillion data points, AI-driven optimization, and a dedicated team of experts, Pattern PXM centralizes content management and ensures seamless omnichannel distribution. Pattern PXM is trusted by - Skullcandy, Roland, Targus, Kong, 100%, K&N, and many more. With Pattern PXM, you get more than just a platform - you get a partner in your brand's success.... [Read more](https://www.softwareadvice.com/marketing/advanced-media-portal-profile/)

### Best rated features:

Reporting/Analytics

5.0

Digital Asset Management

5.0

Version Control

5.0

Drag & Drop

5.0

### Worst rated features:

Collaboration Tools

3.0

Customizable Templates

3.5

[See all features](https://www.softwareadvice.com/marketing/advanced-media-portal-profile/#key-features)

### Product: SmartDocs

[SmartDocs](https://www.softwareadvice.com/cms/smartdocs-profile/)

4.70

[(153)](https://www.softwareadvice.com/cms/smartdocs-profile/reviews/)

Best for:Ease of use

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

SmartDocs is a content management software designed to help Microsoft Word and SharePoint users collate content from various documents and view and manage them on a unified platform. Professionals can use the solution to create user manuals, training guides, sales proposals, legal contracts, medical and regulatory manuals, audit reports and more. With SmartDocs, businesses can access the version history of edited snippets, upload variables to the content repository and edit their properties. It allows managers to create or edit conditional tags and customize the behavior of conditional content according to individual requirements. Additionally, it lets users manage document assemblies and bulk publish them in various formats such as PDF, Microsoft Word and more. Key features of SmartDocs include usage tracking, status notifications, document snapshots and content map. Pricing is available on annual subscriptions and support is extended via phone, email and other online measures.... [Read more](https://www.softwareadvice.com/cms/smartdocs-profile/)

### Best rated features:

Templates

5.0

Text Editing

5.0

Content Publishing Options

5.0

Document Management

5.0

### Worst rated features:

Version Control

3.8

Customizable Templates

4.0

Search/Filter

4.0

[See all features](https://www.softwareadvice.com/cms/smartdocs-profile/#key-features)

### SmartDocs Professional

$695.00/year

SmartDocs Professional Edition contains all capabilities and features available. Limited access options available in other editions for those in content-consumer roles.... [Read more](https://www.softwareadvice.com/cms/smartdocs-profile/#pricing-and-plans)

### SmartDocs University Training

Custom

Pricing available upon request

SmartDocs is easy-to-use but is also a sophisticated solution that requires proper training. We make that very easy and accessible through our online, on-demand SmartDocs University environment. Designed for both small and large teams of SmartDocs users and to provide both an ongoing, reliable resource and web-based consulting with our experts.... [Read more](https://www.softwareadvice.com/cms/smartdocs-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/cms/smartdocs-profile/#pricing-and-plans)

### Product: Dokmee ECM

[Dokmee ECM](https://www.softwareadvice.com/cms/dokmee-profile/)

4.71

[(119)](https://www.softwareadvice.com/cms/dokmee-profile/reviews/)

Best for:Customer support

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Dokmee from OfficeGemini is a enterprise content management solution for businesses of all sizes. It can be installed on-premises as well as hosted on the cloud. Key features include document management, multi-user access, file and folder restrictions, audit logs and periodic backups. Dokmee also provides a variety of functions such as document capture and storage, text-based searchability, file retrieval and sharing. It integrates with a variety of third-party business applications including SAP, SalesForce, Quickbooks and MS Office. The user restriction feature allows document owners to set file and folder level restrictions to limit document accessibility by others. Dokmee is used across various industry verticals, including finance, legal, healthcare, insurance, education and real estate. The desktop version can be purchased for a one-time license fee while the cloud version can be purchased on a monthly or annual subscription basis. The maintenance plan includes support via phone and email.... [Read more](https://www.softwareadvice.com/cms/dokmee-profile/)

### Best rated features:

Metadata Management

5.0

Digital Asset Management

5.0

Configurable Workflow

5.0

Document Review

5.0

### Worst rated features:

Audit Trail

4.0

Content Library

4.0

[See all features](https://www.softwareadvice.com/cms/dokmee-profile/#key-features)

### Product: Macabacus

[Macabacus](https://www.softwareadvice.com/accounting/macabacus-profile/)

4.69

[(85)](https://www.softwareadvice.com/accounting/macabacus-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Macabacus is an enterprise-grade, productivity tool for Excel modeling and pitch deck creation. The software helps finance and banking professionals perform data analysis and create presentations. The platform enables managers to standardize documents and ensure brand consistency. Additionally, it lets stakeholders link Microsoft Excel with Microsoft PowerPoint and Microsoft Word to manage content on a centralized dashboard.... [Read more](https://www.softwareadvice.com/accounting/macabacus-profile/)

### Best rated features:

Template Management

5.0

Financial Management

5.0

Formula Management

4.7

Search/Filter

4.6

[See all features](https://www.softwareadvice.com/accounting/macabacus-profile/#key-features)

### Basic

$200.00/year

Essential M365 productivity tools for individuals. -Basic tools for Excel, PowerPoint & Word -Excel shortcuts -Formula auditing tools -Customized color palette -Basic support -Free on-demand training... [Read more](https://www.softwareadvice.com/accounting/macabacus-profile/#pricing-and-plans)

### Professional

$360.00/month

Advanced productivity and brand compliance, plus collaboration features. -Linking between Excel and PowerPoint/Word -Advanced modeling capabilities -Personal & shared libraries for brand consistency and standardized content -Charting tools & visualizations -Collaboration features -Presentation automation & proofing -Up to 5 administrators... [Read more](https://www.softwareadvice.com/accounting/macabacus-profile/#pricing-and-plans)

### Enterprise

Custom

Pricing available upon request

Customization and advanced collaboration capabilities for high-performing teams to drive productivity and brand compliance to the next level. -No feature limits, unlimited libraries & admins -Templated tombstones and access to 22M+ brand logos -AI Writing Assistant & AI Review for PPT -SSO & 3rd party integrations -Live onboarding & training support -Dedicated account manager -Premium, high-touch support experience -Supports users across multiple groups for firm-wide deployment... [Read more](https://www.softwareadvice.com/accounting/macabacus-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/accounting/macabacus-profile/#pricing-and-plans)

### Product: Bloomreach

[Bloomreach](https://www.softwareadvice.com/marketing/bloomreach-experience-manager-profile/)

4.77

[(56)](https://www.softwareadvice.com/marketing/bloomreach-experience-manager-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

We want to help you to make full use of our tools so that you're set up for winning from day zero. Bloomreach connects the dots between the core parts of the commerce experience to engage, inspire, and convert your customers for life. Welcome to true personalization— finally. Bloomreach focuses on the foundational elements of the commerce experience by putting core elements under the same roof, helping teams align and focus on today’s most important commerce goal: delighting and retaining the customer. Transformative commerce is fueled by personalization — content and products put in front of the right customer, at the right time. Bloomreach enables that level of personalization by combining the power of unified customer and product data with the speed and scale of AI-optimization, helping your brand deliver customer journeys so personalized, they feel like magic.... [Read more](https://www.softwareadvice.com/marketing/bloomreach-experience-manager-profile/)

### Best rated features:

CRM

5.0

Email Tracking

5.0

Third-Party Integrations

5.0

Data Security

5.0

### Worst rated features:

Campaign Analytics

3.0

Segmentation

4.0

[See all features](https://www.softwareadvice.com/marketing/bloomreach-experience-manager-profile/#key-features)

### Product: OpenAsset

[OpenAsset](https://www.softwareadvice.com/cms/openasset-profile/)

4.72

[(82)](https://www.softwareadvice.com/cms/openasset-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

OpenAsset is a digital asset management solution that enables businesses in the construction, engineering, real estate and architecture industries to store, organize, search, archive and share assets on a unified platform. It provides mobile applications for Android and iOS devices, which helps professionals capture, collect and upload images or videos, even from remote locations. OpenAsset allows organizations to store assets in a centralized repository and utilize the search functionality to retrieve files or projects based on keywords and metadata. Managers can streamline workflows, share digital assets with staff members and utilize branded templates to create proposal documents or marketing collateral. Additionally, businesses can store files in multiple formats, manage employee data using customizable data fields and configure access permissions for staff members. OpenAsset facilitates integration with various third-party applications such as Box, Eventbrite and more.... [Read more](https://www.softwareadvice.com/cms/openasset-profile/)

### Best rated features:

File Transfer

5.0

Image Library

5.0

Customizable Templates

5.0

Asset Library

4.9

### Worst rated features:

User Management

4.0

Image Editing

4.0

[See all features](https://www.softwareadvice.com/cms/openasset-profile/#key-features)

### Basic

Custom

Pricing available upon request

[See full pricing details](https://www.softwareadvice.com/cms/openasset-profile/#pricing-and-plans)

### Product: Seismic

[Seismic](https://www.softwareadvice.com/crm/seismic-profile/)

4.63

[(218)](https://www.softwareadvice.com/crm/seismic-profile/reviews/)

Best for:Enterprise businesses

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Seismic is a cloud-based enablement platform that provides a unified solution for managing sales content, training and coaching teams, engaging buyers, automating content production and analyzing enablement data. The sales content management capabilities allow teams to build, maintain and control their content. This ensures they can find and share personalized assets with customers. The learning and coaching features help onboard and upskill teams in a shorter timeframe, so they can keep up with changes and become more productive. Seismic's buyer engagement tools provide relevant content across multiple channels, deepening relationships with customers. The content automation functionality makes content production and personalization simple through dynamic templates and data integrations. At the core of the platform is the enablement intelligence feature. This discovers and replicates the behaviors, activities and content, allowing teams to improve their performance and drive better business results.... [Read more](https://www.softwareadvice.com/crm/seismic-profile/)

### Best rated features:

Gamification

5.0

Audit Management

5.0

Automated Publishing

5.0

Data Import/Export

5.0

### Worst rated features:

Image Editing

3.0

Reporting/Analytics

3.2

Video Support

3.8

[See all features](https://www.softwareadvice.com/crm/seismic-profile/#key-features)

### Product: Cloudinary

[Cloudinary](https://www.softwareadvice.com/cms/cloudinary-profile/)

4.67

[(85)](https://www.softwareadvice.com/cms/cloudinary-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Cloudinary is cloud-based digital asset management (DAM) solution that allows businesses to manage the entire lifecycle of digital assets. Users can manipulate, organize, upload and track digital assets across multiple channels with image and video management. Cloudinary offers customizable APIs and integrations with popular third-party software for a customizable content management experience. With a centralized hub, Cloudinary enables businesses to eliminate the content silos and configure their content management system from one single source of truth. Role-based access privileges and an embedded feedback tool allows users to streamline collaboration and securely manage assets that are only assigned to the team or to themselves. Utilizing machine learning and AI, Cloudinary is able to automate the simple tasks from metadata tagging to dynamic asset manipulation. Cloudinary is able to dynamically upload and securely store all digital assets to Cloudinary's cloud system. Digital assets can be uploaded utilizing Cloudinary's upload API or interactive UI and can be accessed anywhere using a web browser or pulled using a rest API. For image and video manipulation, images and videos can be altered and transcoded to any format for optimized performance across different devices and channels. Integrated with Cloud Delivery Networks (CDNs), Cloudinary is able to provide reliable and quick load for images and adaptive streaming for videos across the world. Cloudinary offers a mobile app for eCommerce businesses via iOS and android devices.... [Read more](https://www.softwareadvice.com/cms/cloudinary-profile/)

### Best rated features:

Bulk Uploading

5.0

Privacy Options

5.0

File Management

5.0

Social Sharing

5.0

### Worst rated features:

Generative AI

4.0

[See all features](https://www.softwareadvice.com/cms/cloudinary-profile/#key-features)

### Free (Programma Media)

Custom

Pricing available upon request

The plan is a free plan.

### Plus (Programma Media)

$99.00/month

### Advanced (Programma Media)

$249.00/month

[See full pricing details](https://www.softwareadvice.com/cms/cloudinary-profile/#pricing-and-plans)

### Product: DocuWare

[DocuWare](https://www.softwareadvice.com/legal/docuware-profile/)

4.59

[(116)](https://www.softwareadvice.com/legal/docuware-profile/reviews/)

Best for:Features

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

DocuWare is a document management and workflow automation solution that helps businesses transfer and optimize digital and paper-based assets on a unified platform. DocuWare captures data from various sources enabling users to perform automated data entry and management all while ensuring the highest standards of security and privacy for compliance with laws such as HIPPA, GDPR and SOC. On-premises and cloud-based solutions available. Primary features of DocuWare include SAP records, Windows folder import, full-text indexing, barcode recognition, task control, deletion workflows, versioning, pending box and flexible search. Additionally, the solution integrates to accelerate existing software, and assists users with decision-making processes by sorting, linking and distributing information. DocuWare provides comprehensive training and guidance through a document management roadmap. Pricing of the product is available on a monthly subscription and support is extended via phone, email, online help desk and documentation.... [Read more](https://www.softwareadvice.com/legal/docuware-profile/)

### Best rated features:

Third-Party Integrations

5.0

Workflow Configuration

5.0

Workflow Management

5.0

Configurable Workflow

5.0

### Worst rated features:

Offline Access

3.0

Compliance Management

4.0

Content Publishing Options

4.0

Workflow Automation

4.0

[See all features](https://www.softwareadvice.com/legal/docuware-profile/#key-features)

### DocuWare Cloud

Custom

Pricing available upon request

[See full pricing details](https://www.softwareadvice.com/legal/docuware-profile/#pricing-and-plans)

### Product: MODX

[MODX](https://www.softwareadvice.com/cms/modx-profile/)

4.64

[(64)](https://www.softwareadvice.com/cms/modx-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

MODX is a content management system that helps businesses of all sizes streamline operations related to content creation, resource management, permission control, and automatic failover handling, among other processes. It enables employees to create blogs, catalogs, landing pages, PDFs and forms with custom fields, menu, layouts and templates. MODX's resource management module lets staff members create tree menus to handle and track digital assets across multiple platforms. Administrators can set up daily data backups and configure attribute-based access controls to ensure content security. It allows team members to create HTML templates for several items, such as navigation bar, footer, header and previews. Additionally, the snapshots and staging functionality lets employees clone sites and stage content. MODX comes with an application programming interface (API), which allows businesses to integrate the platform with several third-party solutions. It is available on monthly and annual subscriptions and support is extended via FAQs, community forums, email and documentation.... [Read more](https://www.softwareadvice.com/cms/modx-profile/)

### Best rated features:

Content Management

5.0

Full Text Search

5.0

Customizable Branding

5.0

File Management

5.0

[See all features](https://www.softwareadvice.com/cms/modx-profile/#key-features)

### Basic

$30.00/month

[See full pricing details](https://www.softwareadvice.com/cms/modx-profile/#pricing-and-plans)

### Product: Wix Studio

[Wix Studio](https://www.softwareadvice.com/website-optimization/wix-enterprise-profile/)

4.71

[(34)](https://www.softwareadvice.com/website-optimization/wix-enterprise-profile/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Wix Studio is a web development platform designed to help agencies and enterprises create digital experiences across various industries. The platform offers scalable solutions, including account-level analytics, single sign-on, and shared content collections, enabling teams to manage their projects and clients from a centralized workspace. It allows users to create freely on the canvas, optimize designs for every screen size and more. The platform also enables users to set their vision in motion with no-code animations and add personalized styles using custom CSS. Users can build custom components and full-stack solutions, leveraging an AI code assistant to streamline their process and ship projects. The platform also offers a suite of native business solutions, catering to industries such as eCommerce and events booking. Additionally, Wix Studio offers client workflow management tools, including multi-project tracking, design libraries, real-time collaboration and a code-free CMS.... [Read more](https://www.softwareadvice.com/website-optimization/wix-enterprise-profile/)

### Best rated features:

Content Library

5.0

Real-Time Analytics

5.0

Engagement Tracking

5.0

Workflow Management

5.0

### Worst rated features:

Real Time Editing

2.0

Digital Asset Management

3.0

[See all features](https://www.softwareadvice.com/website-optimization/wix-enterprise-profile/#key-features)

### Product: Jahia

[Jahia](https://www.softwareadvice.com/medical/jahia-dxp-profile/)

4.63

[(59)](https://www.softwareadvice.com/medical/jahia-dxp-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Jahia is a cloud-based platform that helps businesses monitor customers’ experiences and provide personalized content accordingly. Professionals can use the built-in CMS solution, jContent, to create, store, manage and share enterprise content on a unified location. Jahia allows organizations to sort digital assets into custom folders and publish them across multiple channels according to requirements. Managers can use the personalization engine to test or evaluate digital interactions and assess content performance through reports and actionable analytics. Additionally, it lets users ensure compliance with various data privacy regulations, including GDPR, CCPA and more. Jahia enables businesses to integrate the platform with various third-party applications, such as Twilio, Stripe, Workday, Shopify, ServiceNow and more. Pricing is available on monthly subscriptions and support is extended via live chat, phone and other online measures.... [Read more](https://www.softwareadvice.com/medical/jahia-dxp-profile/)

### Best rated features:

Configurable Workflow

5.0

Real Time Editing

5.0

Campaign Management

5.0

Alerts/Notifications

5.0

### Worst rated features:

Version Control

1.0

Customizable Forms

2.0

[See all features](https://www.softwareadvice.com/medical/jahia-dxp-profile/#key-features)

### Basic

€1,700.00/year

[See full pricing details](https://www.softwareadvice.com/medical/jahia-dxp-profile/#pricing-and-plans)

### Product: Etrieve

[Etrieve](https://www.softwareadvice.com/forms-automation/etrieve-profile/)

4.73

[(26)](https://www.softwareadvice.com/forms-automation/etrieve-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Etrieve is a cloud-based software designed to help educational institutions handle documents, manage electronic forms and streamline data workflows on a centralized platform. It provides organizations with a centralized repository, which helps students and employees access, review, edit and share documents across departments. Etrieve allows organizations to automatically route pre-populated forms to relevant individuals, streamline review and approval processes. Managers can utilize the graphical designer to customize and build workflows according to requirements. The software also helps businesses integrate the platform with various third-party applications.... [Read more](https://www.softwareadvice.com/forms-automation/etrieve-profile/)

### Best rated features:

Content Management

5.0

Audit Trail

5.0

Graphical Workflow Editor

5.0

Data Security

5.0

### Worst rated features:

Workflow Management

3.5

Compliance Tracking

4.0

Third-Party Integrations

4.0

Metadata Management

4.0

[See all features](https://www.softwareadvice.com/forms-automation/etrieve-profile/#key-features)

### Basic

Custom

Pricing available upon request

[See full pricing details](https://www.softwareadvice.com/forms-automation/etrieve-profile/#pricing-and-plans)

1

[2](https://www.softwareadvice.com/cms/enterprise-content-management-system-comparison/?page=2)[3](https://www.softwareadvice.com/cms/enterprise-content-management-system-comparison/?page=3)[4](https://www.softwareadvice.com/cms/enterprise-content-management-system-comparison/?page=4)[5](https://www.softwareadvice.com/cms/enterprise-content-management-system-comparison/?page=5)

...

[9](https://www.softwareadvice.com/cms/enterprise-content-management-system-comparison/?page=9)

## Popular Comparisons

[

Confluence vs Box

](https://www.softwareadvice.com/cms/box-profile/vs/confluence/)[

Square 9 vs Revver

](https://www.softwareadvice.com/cms/revver-profile/vs/square-9/)[

Brandfolder vs Canto

](https://www.softwareadvice.com/digital-rights-management/brandfolder-profile/vs/canto/)

## Your Guide to Top Enterprise Content Management Software, October 2021

Software Advice uses reviews from real software users to highlight the top-rated Enterprise Content Management products in North America.

[Learn how products are chosen](https://www.softwareadvice.com/legal-page/frontrunners-methodology/)

#### Explore FrontRunners

-   [Seismic](https://www.softwareadvice.com/crm/seismic-profile/)
-   [Paperflite](https://www.softwareadvice.com/crm/paperflite-profile/)
-   [MangoApps](https://www.softwareadvice.com/idea-management/mangoapps-profile/)
-   [Docsie](https://www.softwareadvice.com/cms/docsie-profile/)
-   [SmartDocs](https://www.softwareadvice.com/cms/smartdocs-profile/)
-   [Marq](https://www.softwareadvice.com/publishing-and-subscriptions/lucidpress-profile/)
-   [Concrete CMS](https://www.softwareadvice.com/cms/concrete5-profile/)
-   [Confluence](https://www.softwareadvice.com/project-management/confluence-profile/)
-   [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/)
-   [Bluescape](https://www.softwareadvice.com/project-management/bluescape-profile/)
-   [M-Files](https://www.softwareadvice.com/product/433195-M-Files/)

“Usability” includes user ratings for Functionality and Ease of Use.

“Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money.

Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication.

Enterprise content management (ECM) systems could very well be the most complex, feature-rich type of business software. These systems have all the complexity of a Swiss watch and, when selected with care, can keep a company's workflows running with the same precision.

As the ways companies use content have changed and grown over time, ECM systems have also adapted and expanded. In fact, they've changed so much that the term itself is now a little outdated. (More on that in the [Market Trends to Understand](#MarketTrendstoUnderstand) section.)

Despite all that change, the need for content management tools and platforms is stronger than ever before.

_Hold on_, you might be thinking, _why are they making this so complicated? I just need something simple to manage my sales, marketing and service content._ If that's the case, you're probably better suited for a simpler [content management system](https://www.softwareadvice.com/cms/) or something purpose-built to [manage company documents](https://www.softwareadvice.com/category/722-document-management/).

However, if you still have your sights set on the most feature-rich system for managing content, then read on! This guide will give you the perspective and understanding you need to move forward with an ECM system purchase. In it we cover:

[What Are Enterprise Content Management Software Systems?](#WhatAreEnterpriseContentManagementSoftwareSystems)

[Common Features of Enterprise Content Management Software Systems](#CommonFeaturesofEnterpriseContentManagementSoftwareSystems)

[Market Trends to Understand](#MarketTrendstoUnderstand)

## What Are Enterprise Content Management Software Systems?

Content includes nearly all of the written information companies use internally and externally. This can range from (internal) process documents, policies and projects to (external) marketing and sales-focused content, content for websites and content only available to paying customers. While content _can_ refer to audio-visual and graphical content, it typically refers to text-based digital content.

ECM systems are designed to manage all of the processes within the content life cycle, from creation and collaboration, revision and review to publication and even promotion. ECM systems contain a variety of tools to assist with each of these stages and typically include centralized reporting and analytics functions to help monitor these processes individually or on the whole.

_Example process workflow diagram in_ [DocStar ECM](https://www.softwareadvice.com/cms/docstar-dms-profile/) _(Source: docstar.com)_

Given the great variety of ways companies use and produce content, it's no surprise there's an equally great variety of content management applications. Most of these applications—a selection of which are discussed below in the [Common Features of Enterprise Content Management Software Systems](#CommonFeaturesofEnterpriseContentManagementSoftwareSystems) section—fall into one of the following general categories:

-   **Library services:** Core ECM functionality, for storing content and making it accessible
    
-   **Record services:** Records are a subset of content with stricter management policies
    
-   **Content creation and capture:** Tools to start the life cycle for each piece of content
    
-   **Metadata management:** Metadata includes information to describe and tag individual content
    
-   **Workflow and business process management:** Handle the nuts and bolts of collaborative workflows
    
-   **Navigation and search:** Help users organize, arrange and search for content
    
-   **Security and access control:** Determine which users have which rights for specific content
    
-   **Architecture and integration:** Provides integration tools for certain platforms or via an API
    

## Common Features of Enterprise Content Management Software Systems

The following table lists some of the more common features and applications included with ECM systems. Remember that different vendor solutions emphasize different functionality and that this list is by no means comprehensive.

<table data-testid="blogTableComponent" class="mb-6 w-full bg-white  border border-solid border-grey-15  sm:[&amp;_*]:break-normal"><tbody><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Secure repository</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">Enterprise content management software include centralized or distributed storage repositories for content and include tools for controlling levels of access.</p></td></tr><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Document IDs</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">Provides reference names for enterprise content. These can be assigned either manually or automatically.</p></td></tr><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Format support</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">ECM systems should provide support for a variety of file formats (.docx, .xls, .html etc.). Support can range from basic storage to full read, write and edit capabilities.</p></td></tr><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>AV support</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">ECM systems offer varying levels of support for non-text-based formats, such as audio, video and image file formats.</p></td></tr><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Check-in/check-out</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">This function ensures that content is only modified by one user at a time. This is accomplished by extending read-only rights to some users while other users are in the process of modifying content.</p></td></tr><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Offline document access</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">This lets users download content to be worked on offline. It usually also includes a sync function to update the content once the user returns online.</p></td></tr><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Template management</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">Lets users create, deploy and work from content templates. Templates improve consistency and make it faster to recreate versions of commonly used content formats.</p></td></tr><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Record management</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">Records are content that relate to business transactions. They can have higher retention and documentation requirements, which some ECM systems support.</p></td></tr><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Scanning and capture</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">These tools help digitize paper documents with functions such as optical character recognition (OCR).</p></td></tr><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Document creation</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">Lets authors enter new documents into the ECM repository directly from the authoring application, rather than through a separate upload process.</p></td></tr><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Automatic registration</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">Automatically supplies the required metadata when new documents are submitted. Metadata includes document IDs, content types and file names.</p></td></tr><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Bulk import and export</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">Lets users upload/download groups of files to and from the ECM system's repository, saving time and effort.</p></td></tr><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Workflow definitions</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">Create and implement prescribed workflows (sequential tasks) for different types of content. These tasks can then be assigned to specific users or user roles.</p></td></tr><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Graphical workflow design</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">An intuitive GUI-based means of creating and editing content workflows, an improvement over text or API-based editors.</p></td></tr><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Global content updates</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">Allows for all instances of content types or metadata fields to be updated when a single update is made to the relevant template.</p></td></tr><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>User work queue and task list</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">Provides individualized workspaces to each user (or user group) with a list of tasks assigned to each individual user (or user group).</p></td></tr><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Workflow reporting</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">Gives statistics on current and past workflows, including reporting on per-task completion time, per-workflow completion time and wait time between tasks.</p></td></tr></tbody></table>

## Market Trends to Understand

In 2016, Gartner issued the following statement:

"Content is a critical asset, a source of business insights and a driver of processes. How organizations create, manage, disseminate and exploit their enterprise content has changed in response to external market forces and internal business drivers. To reflect the changing market dynamics, Gartner is retiring the term "enterprise content management" (ECM). We believe that, going forward, the practice of managing content will be enabled as a set of services that coordinate content usage by all parties: users, systems and applications."

Source: "[Reinventing ECM: Introducing Content Services Platforms and Applications](https://www.gartner.com/document/code/319354)" (available to Gartner clients)

One of the changing market dynamics Gartner identifies is the fact that many content-related applications and services have expanded their functionality to include functions once solely in the ECM domain. These include [file sharing services](https://www.softwareadvice.com/file-sharing/), [business process management](https://www.softwareadvice.com/bpm/) and [collaboration tools](https://www.softwareadvice.com/collaboration/).

If your ECM needs are largely focused in one of these areas, then those links might be the best place to begin your product selection. Of course, you can also skip all of that and just give us a call at (844) 687-6771. After a free consultation, we'll come up with a shortlist of products for you to focus on.

### Related Enterprise Content Management Software

-   [Brand Management Software](https://www.softwareadvice.com/marketing/brand-management-comparison/)
-   [Content Management Software](https://www.softwareadvice.com/cms/)
-   [Content Marketing Software](https://www.softwareadvice.com/marketing/content-comparison/)
-   [Creative Management Software](https://www.softwareadvice.com/creative-management/)
-   [Digital Asset Management Software](https://www.softwareadvice.com/cms/digital-asset-management-comparison/)
-   [Digital Signage Software](https://www.softwareadvice.com/digital-signage/)
-   [Headless CMS Software](https://www.softwareadvice.com/cms/headlesscms-comparison/)
-   [Online Proofing Software](https://www.softwareadvice.com/online-proofing/)
-   [Translation Management Software](https://www.softwareadvice.com/translation-management/)
-   [Web Content Management Software](https://www.softwareadvice.com/web-content-management/)