Veeva QualityOne EQMS 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Veeva QualityOne EQMS is right for your organization?

Our Document Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Veeva QualityOne EQMS

4.7

(12)

Pricing

Pricing available upon request

About Veeva QualityOne EQMS

QualityOne is a cloud-based quality management solution that assists cosmetics, consumer goods and chemical firms with document control and training management. Its key features include root cause analysis, issue management, performance monitoring and supplier quality assurance.

The application comes with a risk management module, which helps operators assess potential risk events, prioritize mitigation activities and maintain compliance. Trainers can use the solution to assign courses and send updates to learners and generate reports. With its CAPA management feature, managers can track customer complaints, conduct audits and take corrective actions.

QualityOne integrates with the third-party platform Microsoft Office Online. It lets employees manage reviews, approvals and real-time authoring of documents. Support is provided via phone and email and pricing is available on request.

Veeva QualityOne EQMS Screenshots

Veeva QualityOne EQMS Pricing and Plans

Starting price: $1.00

Free Trial

Free Version

Basic

$1.00

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Veeva QualityOne EQMS Features

Popular features found in Document Management
Access Controls/Permissions
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Classification
Document Editing
Document Generation
Electronic Signature
File Conversion
File Sharing
Third-Party Integrations
Version Control
More features of Veeva QualityOne EQMS
Activity Tracking
Alerts/Notifications
Approval Process Control
Audit Management
Audit Planning
Audit Trail
Change Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Dashboard
Data Visualization
Defect Tracking
Document Automation
Document Capture
Document Coding & Control
Document Management
Document Storage
Equipment Management
File Recovery
Forms Management
Full Text Search
Incident Management
ISO Standards Management
Issue Management
Maintenance Management
Mobile Access
Monitoring
Offline Access
Optical Character Recognition
Quality Control
Real-Time Data
Risk Assessment
Risk Management
Status Tracking
Supplier Quality Control
Task Management
Training Management
Workflow Management

Veeva QualityOne EQMS User Reviews

Overall Rating

4.7

Ratings Breakdown

67%

33%

Secondary Ratings

Ease of Use

4.3

Value for money

4.3

Customer support

4.6

Functionality

4.3

Hasbullah A.

Verified reviewer

Telecommunications

5001-10000 employees

Used weekly for less than 2 years

Review source

Reviewed December 2021

High quality product

Ratings Breakdown

Ease of use

Functionality

Pros:

One of the thing that i love with Veeva is, it can handle my complex document easily and the interface of the software is very easy to navigate with.

Cons:

The pricing scheme is quite steep and expensive.

Adam W.

Verified reviewer

Medical Devices

51-200 employees

Used daily for less than 2 years

Reviewed April 2020

Veeva Vault Documentation and Quality Management

Implementing QualityOne has provided the company with a single solution for its document control requirements and automating various processes involved in its Quality Management System. This means that users, management and auditors are able to quickly access data with the knowledge that they are viewing the latest version in a secure manner.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

We chose this software initially for our document management system with the intention of expanding its use to encompass all of our quality management system. The features that our end-users particularly like are the ease of use of the application, people found that it was very intuitive and with a little familiarity were able to accomplish tasks in a quick and efficient manner. People also liked the fact that they could view and compare documents without having to go to the trouble of always downloading the record to their PC simply to see it's contents.

Cons:

The rendition of documents held is limited and could be expanded to cover other formats

Reasons for choosing Veeva QualityOne EQMS

During the demonstration and evaluation process Veeva were quick and responsive to all the questions and issues raised. They were also very responsive and open during the supplier evaluation and audit process with an impressive attitude to the quality of their product and its development. When users of the system were asked if they liked the new system all of them responded that it was a big improved and were happy to continue expanding its roll-out throughout the company.

Reasons for switching to Veeva QualityOne EQMS

Usability, end-users were having difficultly with the system especially when they didn't use the system that often

Jerome M.

Verified reviewer

Cosmetics

5001-10000 employees

Used weekly for less than 6 months

Reviewed May 2020

L'Occitane review (IT point of view)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- OOB tool - Online solution : first time ever we saw an app (draft version) the day after the Kick Off ! - Friendly and easy to use for end users - Implementation teams share their other customers experiences ans best business practices, this is a HUGE project accelerator

Cons:

For today the object versionning is not a natively integrated feature. TOO EXPENSIVE !

Reasons for choosing Veeva QualityOne EQMS

Best software on the market, and the POC (Proof Of Concept) had demonstrate that the Veeva's team really undertood our needs.

Maarten B.

Verified reviewer

Pharmaceuticals

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed February 2023

Secure management, and archiving to store your document

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly for trained personnel. Reliable and hold many options to find background information yourself. To prevent easily invalid version of docs are used.

Cons:

Quality systems tend to be less forgiving when mistakes are made. Having said this, it's al part of quality and reliability. Make sure to use the more restricted way of working only when it is really needed.

Verified

Reviewer

Medical Devices

11-50 employees

Used daily for less than 2 years

Reviewed October 2018

Veeva QualityOne

We use QualityOne as an electronic quality management systems.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Best in class document and record management and pretty good quality event management to boot. UI is great, document handling is above par, and while quality events can sometimes feel like an add on, the UI is still great and customization / configuration is a breeze. Additional selling points for us were the full API and excellent and responsive troubleshooting / support.

Cons:

Quality event management utilizes a slightly different format than document management, and it's not as robust as the document management, but the value is still excellent and configuration options allow more flexibility than other solutions we've seen in the price range.

Mike L.

Pharmaceuticals

1001-5000 employees

Used daily for more than 2 years

Reviewed October 2018

QualityOne - One stop for EASY Quality Management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use is second to none. I have a lot of users who need access to the system who themselves have never worked in a Quality Management System before, let alone in the Pharma industry before. If I had to give them access to other systems (like Master Control, Trackwise, Documentum) I'd be extremely worried about their ability to utilize the system in an efficient manner. QualityOne makes every task (like approving docs, adding a CAPA, etc) simple. To date, I have not had one user ever report the system was hard to use. Many users have already become super users just by using the system on a day by day basis.

Cons:

The initial configurations sometimes do not push through correctly to the production system, and these arent checked before go-live. But these issues are easily remediated and typically, in our case, have not caused any downtime.

Verified

Reviewer

Building Materials

1001-5000 employees

Used weekly for less than 12 months

Reviewed October 2018

Replacing existing system

We were looking for a solution that did not require a lot of IT time once the product was up and running as well as giving our suppliers access to their quality data. QualityOne will accomplish both.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to configure the software is great and the main reason we selected QualityOne to replace our internally build software. The Veeva team has been exceptional in working to understand our processes and guiding us on how to best translate it into QualityOne. The software is definitely working for us vs. us working for the software.

Cons:

Sometimes the relationships between objects is not automatically created. For example you can relate a finding to an audit, but then you must go into the audit and relate it back to the finding. It should make that relationship both ways automatically.

Danny H.

Verified reviewer

Biotechnology

201-500 employees

Used daily for less than 2 years

Reviewed May 2020

QualityOne as an automated QMS tool

Overall we are very pleased with QualityOne as our automated QMS solution

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flexibility - the tool can be adapted to suit changing business requirements. Implementation team - The Veeva team which assisted us in configuring the system and going live were excellent.

Cons:

One or two features are not intuitive and reassigning tasks could be made easier.

Thomas M.

Consumer Goods

10000+ employees

Used daily for less than 2 years

Reviewed October 2018

Simple to Use

We have increased quality compliance with our documentation while eliminating over 2 peoples worth of effort across our site. We have been able to move from several document management solutions to 1 because it is meeting all of our needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to navigate and understand user interface. Users at my site are consistently able to use the product with zero formal training.

Cons:

Currently difficult to print documents, many steps are required.

Andy O.

Verified reviewer

Medical Devices

501-1000 employees

Used monthly for less than 2 years

Reviewed May 2020

Web Industries QualityOne Review

Simply, under my leadership I'm advocating Web Industries to use QualityOne not because of system capabilities but rather Veeva's strong partnership capabilities. Those partnership capabilities include but not limited to: listening to customers, subject matter expertise, and building meaningful relationships.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

1.) Great commercial off the shelf (COTS) functionality 2.) Easy point-and-click configuration 3.) Visual, dynamic reporting

Cons:

1.) Minimal embedment of LEAN/6sigma tools in processes 2.) Cost of Poor Quality (CoPQ) roll metric and report would be valuable

Showing 1 - 10 of 12 Reviews

See All Reviews