HubSpot CRM vs Act!: Which is best for you?

Overall, Hubspot is a great tool for a $1m+ business that is looking to increase functionality in their business as it relates to customer service, lead acquisition and management, product delivery, taking payments, and more.

Also, it is not the best for Email Marketing Campaigns for some reason that is beyond my understanding. If you compare that functionality, in my experience, Outreach (again, for some reason beyond my understanding) can send massive amounts of emails, without compromising the company's email domain.

Over many years of use, I have consistently felt confident that sensitive contact information, notes, and communications are well protected and appropriately managed within the system.

They have added a mobile app (that was lacking before and the reason I almost left), added project and pipeline management, and interactive quotes to name a few of the new features. When I switched to the cloud, I had an issue getting my database converted. As I was struggling with that, my phone rang.