SAP Agent Performance Management 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

SAP Agent Performance Management

4.0

(1)

Pricing

Starting at $90.00 per year

About SAP Agent Performance Management

SAP Agent Performance Management helps businesses optimize their sales channels and customer service operations. The software helps manage the performance of agents, improve productivity and ensure customer satisfaction. It offers several functionalities including call monitoring, agent performance management, call center analytics and voice of the customer (VoC) feedback collection.

SAP Agent Performance Management allows users to schedule their agents in a way that takes into consideration their availability and other constraints. It allows them to monitor their agents' performance through analytics tools and dashboards.

SAP Agent Performance Management Screenshots

SAP Agent Performance Management Pricing and Plans

Starting price: $90.00 per year

Free Trial

Free Version

Basic

$90.00

flat rate, per year

No plan information available

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SAP Agent Performance Management Features

Popular features found in Compliance
Access Controls/Permissions
Archiving & Retention
Audit Trail
Corrective and Preventive Actions (CAPA)
Document Management
Incident Management
Monitoring
Regulatory Reporting
Risk Management
Training Management
Version Control
More features of SAP Agent Performance Management
Commission Management
Incentive Management
Performance Management
Task Management