TruNarrative 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

TruNarrative

1.0

(1)

Pricing

Pricing available upon request

About TruNarrative

TruNarrative is a cloud-based platform for fraud detection, identity verification, eKYC, AML compliance, and account monitoring. It is best suited for midsize to large banks and lenders looking to streamline digital transformation, but may also be scaled accordingly for start-ups. With real-time automated decisions, workflow capabilities, and dynamic risk-rating, TruNarrative is designed to help organizations with customer onboarding, transaction monitoring, account management, customer experience, fraud risk reduction, plus more.

The platform uses shared insights and third-party data sources to automate complex decision-making. Additionally, to help organizations remain compliant, TrueNarrative includes tools for ID verification, eKYC and eKYB, AML monitoring, and a consortium for peer collaboration. By providing a secure consortium for peer-to-peer communication, this platform can help teams discuss individual fraud cases and trends in a space that complies with regulatory requirements.

Pricing information is provided by TruNarrative. Support is available via live chat, phone, email, and other online resources.

TruNarrative Screenshots

TruNarrative Pricing and Plans

Starting price: $15,000.00

Free Trial

Free Version

Basic

$15,000.00

No plan information available

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TruNarrative Features

Popular features found in Compliance
Access Controls/Permissions
Archiving & Retention
Audit Trail
Corrective and Preventive Actions (CAPA)
Document Management
Incident Management
Monitoring
Regulatory Reporting
Risk Management
Training Management
Version Control
More features of TruNarrative
Access Management
Age Verification
Alerts/Escalation
AML Compliance
API
Audit Management
Authentication
Background Screening
Behavioral Analytics
Behavior Tracking
Biometrics
Case Management
Compliance Management
Compliance Tracking
Customer Accounts
Custom Fraud Rules
Data Capture and Transfer
Data Discovery
Data Verification
Financial Transaction Approval
For Banking
For Insurance Industry
Fraud Detection
Identity Verification
Internal Fraud Monitoring
Investigation Management
Multiple Authentication Methods
PEP Screening
Real-Time Data
Real-Time Monitoring
Risk Assessment
Sarbanes-Oxley Compliance
SARs
Transaction Monitoring
Watch List
Workflow Management

TruNarrative User Reviews

Overall Rating

1.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

1.0

Functionality

1.0

Have you used TruNarrative and would like to share your experience with others?

Alan C.

Verified reviewer

Banking

Self-Employed

Used daily for less than 6 months

Review source

Reviewed April 2024

Dreadful usability

Forced to use it by my bank, trying to verify my identity. I have worked in IT in customer support, marketing, business analysis and other roles for over 40 years and rarely come across so bad an "should be usable by anyone with zero training" product. I gave up, and switched to buy my financial product from another bank

Ratings Breakdown

Ease of use

Functionality

Pros:

Absolutely nothing. Frustrating, badly designed.

Cons:

Everything! I could not find a single aspect I found easy to use.

Showing 1 - 1 of 1 Reviews