RLDatix Life Sciences 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

RLDatix Life Sciences

4.7

(30)

Pricing

Starting at $1,000.00 per year

About RLDatix Life Sciences

Powered by iContracts, Universal Contract Manager (UCM) is a cloud-based contract management and compliance solution that helps organizations of all types and sizes streamline their contracting processes. Quickly create or import contracts, manage them, and store them securely where they can be searched, analyzed and organized.

UCM provides workflow management, reporting capabilities and the ability to track contract elements both within and across departments to ultimately improve operational efficiencies. Manage the entire contract lifecycle including contract requests, approvals, negotiations, supporting documents, milestones, reminders, activities, reporting, and ultimately archiving of contracts. UCM gives you the flexibility to configure the system to fit your needs.

UCM integrates with e-signature providers, Adobe Sign and DocuSign, to quickly and securely sign agreements.

Customer support is offered via phone, email, web-conference, and online LMS.

RLDatix Life Sciences Screenshots

RLDatix Life Sciences Pricing and Plans

Starting price: $1,000.00 per year

Free Trial

Free Version

Basic

$1,000.00

per year

No plan information available

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RLDatix Life Sciences Features

Popular features found in Compliance
Access Controls/Permissions
Archiving & Retention
Audit Trail
Corrective and Preventive Actions (CAPA)
Document Management
Incident Management
Monitoring
Regulatory Reporting
Risk Management
Training Management
Version Control
More features of RLDatix Life Sciences
Activity Dashboard
Audit Management
Compliance Tracking
Digital Signature
Reminders
Workflow Management

RLDatix Life Sciences Integrations

Docusign

Microsoft Word

RLDatix Life Sciences User Reviews

Overall Rating

4.7

Ratings Breakdown

70%

30%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.9

Functionality

4.5

Verified

Reviewer

Pharmaceuticals

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed July 2018

Extremely customizable, user friendly end-to-end contract management program

Ability not to lose track of contracts, ease of searching for key phrases across the contracts universe, excellent reporting ability.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Doesn't require an IT expert to administer, can be adminstered internally, and allows for constant customization and rearranging without spoiling current data.

Cons:

Looking for more comprehensive time tracking features (tracking days in stages on an ongoing basis) but they are constantly upgrading and improving; I know this is on their radar.

Candace K.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Reviewed July 2020

Great product, customer service, and price!

Overall, we are super happy, we do not hear any complaints from our users either so it is very user friendly and robust and can do whatever we have asked of the system. [SENSITIVE CONTENT HIDDEN] can always help us figure out a new twist but its just reliable and robust and I would highly recommend iContracts UCM.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Pricing structure based on number of users rather than number of contracts was the #1 reason we switched. I really appreciate that iContracts is constantly improving and enhancing their software. Customer Service is OUTSTANDING!

Cons:

I struggle a bit with setting up new users and giving them access specifically to the contracts they need, but, that is more likely because I don't do it very often.

Reasons for choosing RLDatix Life Sciences

Healthcare is highly regulated and our accrediting body gives us much to think about and be accountable for. We wanted a contract management system that was powerful, robust, easy to use with the capability to track our contracts and report out many different items, We utilize the Views quite a bit and make excel reports from the Views. The implementation team was very helpful too.

Reasons for switching to RLDatix Life Sciences

originally we started looking because MediTract costs more for each contract you add - so we were limiting what we put on the system, we asked MediTract if they would change their price structure and they said no. We started looking and did on-line demos with about 4 companies and were drawn to iContracts because it had great customer support, was very robust and was constantly improving their product. That was another thing about MediTract, I don't recall 1 enhancement.

Vendor Response

Candace, thank you for taking the time to provide feedback on your experience with Universal Contract Manager and iContracts. It makes us super happy knowing you are "super happy" with UCM. It makes us even happier knowing your users are finding the system to be user-friendly and robust. Our customer support team prides themselves on being responsive to our customers' needs. We're interested in making the process of setting up a new user faster and easier for you and other UCM Administrators. We'll be in touch to find out what you find difficult and your suggestions for how we might make that easier in the future.

Replied November 2020

Michelle W.

Verified reviewer

Higher Education

201-500 employees

Used daily for more than 2 years

Reviewed October 2020

Great for organization

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

It has really assisted in organizing and allowing easy access to all of our affiliation agreements in one place.

Cons:

I don't like the "envelope" system since we have multiple agreements with one overall entity it can get confusing. Additionally we have issues with downloading/uploaded to and from DocuSign.

Vendor Response

Michelle, thank you for taking the time to write a review for Universal Contract Manager. We are glad to hear to UCM is providing easy access to all of your agreements. We're sorry that you've had issues with DocuSign. Some functions may be the result of DocuSign's functionality. Others may be related your business needs which may differ from other clients. We'd be interested in learning more about the issues you've had and how we could work to make the experience in using DocuSign with UCM better, in the future.

Replied November 2020

Jason S.

Verified reviewer

Higher Education

10000+ employees

Used daily for more than 2 years

Reviewed August 2020

Been using UCM for 5 years

Useful and keeps up productive and helps measure out metrics.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is Web based And easily accessible. That works for offsite updating.

Cons:

Implementing and making it work for our processes. Sometime it’s slow since it’s web based.

Reasons for choosing RLDatix Life Sciences

We like the company was local, and it was better than our current system of an excel spreadsheet.

Vendor Response

Jason, we appreciate you taking the time to provide feedback on your experience using Universal Contract Manager. We are glad to hear you are finding value in having the ability to access UCM while offsite. We love hearing that UCM is providing the metrics you need. We apologize if you are experiencing issues with speed. If you think the speed issue is related to the application and not your local connection speed, we want to know. Please contact our Support if you or your staff are having performance issues so we can look into and solve any issues.

Replied November 2020

Denise S.

Higher Education

Used daily for more than 2 years

Review source

Reviewed April 2017

Great Software Management System -- Easy to use, top notch customer service!

We have been using Universal Contract Manager (UCM) by iContracts for 2.5 years. The iContracts contract management system has streamlined our entire contract process from contract originator through authorized signer, making the whole process much more efficient. Because the entire process is online/electronic, hard copies of contracts are no longer passed from one office to another; they are electronically routed through the system according to the workflow that we set up. The UCM serves as the official repository for all of our contracts. Contracts are easy to find using the global search feature and everyone is working from the same contract copy. We love that all users have the ability to check the status of their contracts at any time. This has cut down on the number of phone calls to various offices checking on contract status. Our users are also able to set up milestone reminders to alert them when a contract is up for renewal. This prevents contracts from auto-renewing without review. The system is very easy to use; we received on-site, personalized training and assistance setting up the system from the iContracts staff, who assisted us in customizing the system to our needs. The iContracts customer service is top notch. If I need assistance, for any reason, someone usually gets back to me oftentimes within minutes! Additionally, the iContracts staff is always working on new enhancements to make the system more effective and efficient for its customers. The iContracts contract management system has been an asset to our University by streamlining the process and providing tools and efficiencies that we otherwise would not have.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Tonia C.

Verified reviewer

Hospital & Health Care

5001-10000 employees

Used daily for more than 2 years

Reviewed October 2020

Universal Contract Manager

My experience has been great. The people are always willing to help, always very polite, and will make sure that they fix the problem. The system has been extremely helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The bulk load feature is extremely helpful. The ability to set milestones on documents is awesome! It saves so much time and is a great way to monitor who is completing their task on time.

Cons:

There are times I wish I was able to see the full summary screen while on a different tab. Instead of having to toggle back and forth.

Vendor Response

Hi Tonia, thank you for taking the time to write a review. Your feedback is very important to us. We are glad to hear that your experience with Universal Contract Manager has been great and you are saving time with simple tasks. Our Product Manager will be in touch to see what you envision for the summary screen. We want the system to be easy and more productive for you and your users.

Replied November 2020

Tristyn W.

Hospital & Health Care

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed June 2017

Easy to use and customize. Friendly and helpful staff.

It has allowed our organization to standardize our contracting process and have everything in an easy-to-use convenient location. It has allowed us to quickly pull up reports for any and all information we may need at any given time and the customization features are invaluable. It has also helped immensely with a large and important quality audit the entire organization recently underwent and allowed the contracting department to pass with flying colors!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system is user-friendly and has countless customization options ensuring that everything one would need to see is readily available. It allows you to personalize according to your organization's individual process and does so in a way that is easy to use. The implementation process was well conducted and training was informative and detailed allowing for later training and enrollment of lower-level users to run smoothly. Staff are continually helpful and friendly with regards to any potential problems or questions that may arise. There are also plenty of resources within the system that can be consulted for any questions. The system is continually being updated with improvements or functions that make it easier for users and concerns seem to genuinely be taken into consideration and improved upon.

Cons:

Once in a while there will be a glitch or it slows down but even then the problem is quickly resolved.

Kathleen C.

Verified reviewer

Higher Education

1001-5000 employees

Used daily for more than 2 years

Reviewed August 2020

Higher Ed User Review

Overall, it is a solid contract database for the money, but downloads and searches are slow and that can be frustrating.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

The ability to have all of the relevant contract information easily is th best feature

Cons:

The time it takes to download the relevant document is a real problem....everytime I open a document and find that it is the wrong one, it takes a substantial amount ot time to download the docs on the the search list.

Reasons for choosing RLDatix Life Sciences

Once we determined the functionality met our needs, it was a cost based decision. In 2014 when we purchased, we were looking for an easy to use solution.

Vendor Response

Kathleen, thank you for writing a review and for your feedback. Sorry to hear your downloads and searches are slow. There are a number of things that can affect both issues you've been having. We'll be in touch to discuss both to ensure your experience is better than it may have been, in the past. We're always interested in making sure that UCM is helping you do your job quickly and efficiently.

Replied November 2020

Natalie B.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for less than 12 months

Reviewed July 2020

Excellent Customer Service and Product

Working with iContracts has been fantastic. The implementation team clearly explained that process, was ready and able to answer all of my questions, and migration from our previous contract system was seamless. The customer service is top-notch and fun to work with.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

iContracts is user friendly and easily customizable to meet our organziations needs.

Cons:

It would be great if the term end-date would automatically update upon renewal.

Reasons for choosing RLDatix Life Sciences

We choose iContracts because the product demo seemed to meet all of our needs and we had a good experience with every staff member we worked with along the way.

Reasons for switching to RLDatix Life Sciences

The other product was difficult to use, not easy to customize, and expensive.

Vendor Response

Natalie, thank you for taking the time to write a review for Universal Contract Manager. We appreciate your feedback! It is always great to hear our implementation team was able to seamlessly migrate you from your previous platform. We are happy to hear you are finding value being able to customize Universal Contract Manager to meet your organization's needs. Fortunately, your suggestion for the term end-date updating automatically upon renewal is planned as part of a new release coming in Q1 of 2021.

Replied November 2020

Jennifer R.

Verified reviewer

Pharmaceuticals

5001-10000 employees

Used daily for more than 2 years

Reviewed July 2020

iContracts

Good software, I used it when i was the Concur Administrator at PCA (Packaging Corp of America) - I really didn't like it there since they gave us input access, and if I made a typo, there was no correcting it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use, I can usually train someone on it within a 1/2 hour.

Cons:

creating reports for milestones were challenging

Reasons for choosing RLDatix Life Sciences

My purchasing team chose this SW.

Vendor Response

Jennifer, thanks for your feedback. Glad to hear you are finding the platform easy to use and are able to get new users up and running so fast. We've recently introduced some Milestones Reports that Administrators are able to run within Company Administration. One of our initiatives is to create more "canned" reports that will be useful to the entire user base and we'd like to get your input on those.

Replied November 2020

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