Kommo vs Pipedrive: Which is best for you?

The Kommo CRM Api and the dev ecosystem, i can easily implement the functionalities of my system trought kommo, the SLA are relly descent and the documentation to implement and integrate troght my own system are really good.

Sometimes the support team doesn’t speak the same language as you, which can make communication a bit challenging, especially when the issue is more detailed or specific. When a problem is more complex, they usually open a ticket, and in those cases the resolution can take quite a long time.

really like that it offers an easy interface with customizable pipelines, fast onboarding, good reporting tools, mobile accessibility, and seamless integration with email and calendar.

Pipedrive lacks advanced marketing automation and native email campaign tools, requiring integrations for full-funnel execution.