Platforce 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Platforce

5.0

(1)

Pricing

Starting at $15.00 per month

About Platforce

The Platforce CRM is a cloud-based all-in-one Closed-Loop Marketing, Customer Relationship Management and eDetailing solution for pharmaceutical and life science companies to automate industry-specific business processes and improve customer engagement. The Platforce CRM is a full-fledged customer relationship management platform designed for creating a database of HCP contacts, organizations, marketing cycles and samples. The Platforce CRM system allows you to provide the marketing and sales activities in full: from the marketing cycle initiation through database creation, territory assigning, and calls carrying to KPI analysis. This platform includes a handy built-in planner to schedule medical representative activities; its parameters are configurable enough to meet your business requirements. Among other functions, Platforce CRM allows various calls performance, including remote calls, and statistics analysis after the call.

Platforce Screenshots

Platforce Pricing and Plans

Starting price: $15.00 per month

Free Trial

Free Version

Basic

$15.00

per user, per month

No plan information available

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Platforce Features

Popular features found in CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management
More features of Platforce
Activity Tracking
API
Audience Targeting
Behavioral Analytics
Campaign Analytics
Campaign Management
Campaign Planning
Channel Management
Contact Database
Contact Management
Customer Activity Tracking
Customer Profiles
Customer Segmentation
Data Integration
Email Marketing
Email Tracking
GDPR Compliance
Lead Management
Lead Qualification
Multi-Channel Communication
Multi-Channel Marketing
Personalization
Real-Time Analytics
Recommendations
Reporting & Statistics
Surveys & Feedback
Tagging
Template Management
Third-Party Integrations

Platforce User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

Have you used Platforce and would like to share your experience with others?

Ada L.

Verified reviewer

Biotechnology

10000+ employees

Used daily for more than 2 years

Review source

Reviewed December 2022

Good CRM for pharma/biotech

Overall quite happy with it. Platforce does what it promises. Success of a CRM project is not dependent solely on software features. That's why, industry experience is important and for pharma, Platforce has some experience and know what to expect in this industry.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Having the essential features for call recording for medical reps. Also was well equipped with Multi channel infrastructure. Able to send email, integrate whatsapp, conduct video calls without third party app. Showcasing edetailers. Able to display different languages. PowerBI dashboards built-in is also essential for managers and admins. Platforce is flexible with customization and cost effective

Cons:

user-friendliness could be further enhanced. The more traditional reps may struggle at the start. Customization of certain functions can be costly (though, let's be fair, way easier and much less costly than doing customization with OCE/Veeva). Implementation of new features requires the project owner to think through first, as tech team may be too tech. but common problem with almost all IT partners, not exclusive to Platforce

Reasons for choosing Platforce

industry experience, readiness of MCE infrastructure, cost proposal, support service readiness for global regions & languages, content creation/development capabilities

Showing 1 - 1 of 1 Reviews