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SolarWinds Service Desk vs TeamViewer

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Updated February 27, 2026

SolarWinds Service Desk vs TeamViewer: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$39.00

per month

$24.90

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Help Desk Management
4.70
Incident Management
4.69
Self Service Portal
4.59
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Remote Access/Control
4.74
Remote Support
4.69
SSL Security
4.65
See All
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Pros / Cons
  • The software integrates well with other tools, and the insightful reports help me stay informed about my team's performance and make data-driven decisions to improve our service delivery.
  • Lapses in chat response time and limited features for software management and SLA warning functions can pose challenges.
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  • This allows me to log in to ANY computer with full client and work as from your own computer, all resources available, familiar workspace.
  • Occasionally the remote session freezes or lags, especially during large file transfers or when switching displays, and sometimes the connection drops unexpectedly, requiring a full reconnect to continue working smoothly.
Read more
Ease-of-Use
4.6/ 5
4.6/ 5
Value for Money
Highest performing feature
in the comparison
4.5/ 5
4.4/ 5
Customer Support
Highest performing feature
in the comparison
4.6/ 5
4.3/ 5
Functionality
4.4/ 5
Highest performing feature
in the comparison
4.6/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2023
FrontRunners 2025
Advisor
  Recommendations
4 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad