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Telegram vs Viber

Updated February 4, 2026

Telegram vs Viber: Which is best for you?

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Pricing available upon request

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Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Group Messaging
4.90
Chat/Messaging
4.81
Real-Time Chat
4.74
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Chat/Messaging
4.65
Customer History
4.55
Reporting/Analytics
4.47
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Integrations
WhatsApp
WhatsApp
Instagram
Instagram
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WhatsApp
WhatsApp
Telegram
Telegram
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Pros / Cons
  • I can easily chat with friends and groups, messages are delivered instantly, and the voice and video calling features are good.
  • In certain occasions it fails to send multiple files if its not selected from within the app, like when we select multiple files from our device and choose telegram to share it.
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  • Sometimes, when it comes to using it for work, large file sizes can cause delays and slowdowns. But overall, it's very good both for work and for communicating with family. Plus, you can make calls at any time and quickly send whatever is needed.
  • However, it has some drawbacks, such as poor sound quality, unstable connections, and high battery consumption on phones.
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Ease-of-Use
Highest performing feature
in the comparison
4.7/ 5
4.6/ 5
Value for Money
Highest performing feature
in the comparison
4.6/ 5
4.5/ 5
Customer Support
4.3/ 5
4.3/ 5
Functionality
Highest performing feature
in the comparison
4.6/ 5
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
FrontRunners 2023
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad