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Viber vs Wati

Updated January 22, 2026

Viber vs Wati: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price

Pricing available upon request

$39.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Chat/Messaging
4.65
Customer History
4.55
Reporting/Analytics
4.47
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Mass Texting
4.70
CRM
4.67
Chat/Messaging
4.67
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Integrations
WhatsApp
WhatsApp
Telegram
Telegram
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HubSpot CMS Hub
HubSpot CMS Hub
Shopify
Shopify
WooCommerce
WooCommerce
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Pros / Cons
  • Sometimes, when it comes to using it for work, large file sizes can cause delays and slowdowns. But overall, it's very good both for work and for communicating with family. Plus, you can make calls at any time and quickly send whatever is needed.
  • However, it has some drawbacks, such as poor sound quality, unstable connections, and high battery consumption on phones.
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  • The best part of the software is the variety of options available for running campaigns, especially the Re-try option to failed contacts, which is very needed as otherwise manually retrying is very time consuming.
  • G Sheet plugin sometimes crash abruptly which can cause slight delay in task but happened only very few times, each time support team stepped in to help us
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Ease-of-Use
4.6/ 5
4.6/ 5
Value for Money
Highest performing feature
in the comparison
4.5/ 5
4.3/ 5
Customer Support
Highest performing feature
in the comparison
4.3/ 5
4.2/ 5
Functionality
4.3/ 5
Highest performing feature
in the comparison
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2023
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad