CandyBar 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

CandyBar

4.6

(8)

Pricing

Starting at $45.00 per month

About CandyBar

CandyBar is a cloud-based customer loyalty management solution designed for restaurants, salons, spas, retail stores and auto shops. Key features include a dashboard, real-time tracking of customer activity and program performance reports.

CandyBar lets users set up loyalty programs based on customers activity such as number of visits, amount spent during each visit and more. Employees can look up customers based on name or phone number. Customers can receive rewards in the form of digital "stamps" sent via SMS. The SMS includes information about the type, quantity and validity of the reward points received.

CandyBar also provides a dashboard that helps store owners to analyze loyalty program performance based on the customer feedback. Store owners can invite customers to provide feedback for the reward program specifically and for general service after a visit to the store.

The solution is priced on a per month subscription basis which includes support via email.

CandyBar Screenshots

CandyBar Pricing and Plans

Starting price: $45.00 per month

Free Trial

Free Version

Basic

$45.00

per feature, per month

No plan information available

CandyBar Features

Popular features found in Customer Loyalty
Campaign Management
CRM
Customer Activity Tracking
Customer Surveys
eCommerce Management
Gamification
Gift Card Management
Loyalty Cards
Member Portal
Membership Management
Multi-Channel Marketing
Referral Tracking
More features of CandyBar
Activity Dashboard
Activity Tracking
Customer Database
Customer History
Discount Management
Engagement Tracking
Loyalty Program
No-Card Loyalty System
Rewards Management

CandyBar User Reviews

Overall Rating

4.6

Ratings Breakdown

63%

38%

Secondary Ratings

Ease of Use

4.6

Value for money

4.3

Customer support

4.9

Functionality

4.4

Have you used CandyBar and would like to share your experience with others?

Deborah G.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2019

Best Loyalty Program

The customer service has been absolutely great with answering questions or concerns at my intial decision making and has been great to work with.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its easy to use and operate and I don't have to have a special dedicated ipad to use. I can use the ipad register and all I have to do is pull it up after ringing out customers and add a phone number. Customers love it to since they don't have to download an app to receive the credits. I went to many loyalty sites and even looked at my current software company that offers the same type program and the cost for all others were way to expensive for a new business or a small business ownership.

Cons:

I would like it to be able to use an email address if a customer doesn't want to use their mobile number, but that isn't a negative since it has only been one customer out of many that mentioned that to us.

Reasons for choosing CandyBar

The price sold me and the fact I didn't have to purchase a separate ipad to use that I could use the same ipad that I was currently use for my register also I have multiple businesses and the discount they offered for a second location was absolutely great. I love that they give you a trial period and once the trial period was up they didn't force you to buy they sent you a reminder and never locked me out so I didn't have to pay until the trial was over. I give them a 10 out of 10 on absolutely everything.

Kelly C.

Hospitality

2-10 employees

Used daily for less than 12 months

Review source

Reviewed August 2018

Candybar is a super easy loyalty program with good functionality

we don't have to print loyalty cards anymore

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, and its design. I like that you can customize some parts of it. I like how it links your devices. Our customers really like it so far too, and sign up has been going ok

Cons:

there needs to be a short cut on the customer facing sign up screen, I hope to speak w them soon and get this sorted for me. sometimes theres a small delay between customer facing & our computer when we are doing stamps, but it really is very user friendly and worth a try.

Diana M.

Verified reviewer

Financial Services

2-10 employees

Used daily for free trial

Review source

Reviewed November 2020

Good

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer Service: Good attitude and fast and concise responds from Mardie

Cons:

There's no tutorial at the start when you sign up. There should be a setup call as well wir RC team

Laura F.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for free trial

Review source

Reviewed March 2022

Great support!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The support team is great! Vino & Jelson helped me to resolve quickly an issue regarding settings of sender and reply email address.

Cons:

The translation from English to Italian of every aspect of communication between the platform and the final user (both friend and referral) is not very quick to implement.

Stephanie E.

Verified reviewer

Food & Beverages

51-200 employees

Used daily for less than 6 months

Review source

Reviewed September 2019

Candy Bar for a Loyalty Program

Pretty good plus great after sales services by the team behind Candy Bar

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It’s ease of use and easy for our operations team to understand to use.

Cons:

Needs to have a way to better avoid stamping via human error (or fraudulent transactions). Maybe a POS connection that ties to the Transactopn

Reasons for switching to CandyBar

More environmentally friendly. Option to collect a database.

sally P.

Verified reviewer

Arts and Crafts

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed December 2019

Excellent loyalty Program

Ratings Breakdown

Ease of use

Functionality

Pros:

Love the easy tracking of customer activity and the performance reports. The customer's love the fact it's easy to operate and eco friendly

Cons:

Some customers feel there is a delay when we are doing stamps but just because they are in a hurry. Not really an issue

Bea S.

Retail

11-50 employees

Used daily for less than 6 months

Review source

Reviewed February 2019

CandyBar Review

Integration of customer database among different platforms and outlets.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's very accessible and the customer support is very responsive.

Cons:

Features are still limited but has tons of potential. This tool can help build the brand's customer database and encourage customer loyalty. But customer support makes up for this.

REINALDO J.

Verified reviewer

Computer Software

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed July 2020

A robust business card