FastPass IVM 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

FastPass IVM

4.8

(11)

Pricing

Pricing available upon request

About FastPass IVM

Workforce Identity Verification Built for the IT Service Desk
FastPass Identity Verification Manager (IVM)
FastPass Identity Verification Manager (IVM) is a workforce identity verification solution designed specifically to secure IT service desk interactions. It helps organizations confirm user identities before access is granted or sensitive support actions are completed, reducing exposure to social engineering, credential misuse, and unauthorized access.
Rather than relying on informal checks or static questions, IVM introduces structured, policy-based identity verification directly into service desk workflows. Support agents are guided step by step through consistent verification processes, improving both security outcomes and operational reliability.
Adaptive, Role-Based Identity Verification
FastPass IVM supports role-based verification, allowing organizations to apply different identity assurance levels depending on user type and risk. Employees, contractors, remote workers, executives, and privileged users can all be verified using workflows aligned with their role, access rights, and security policies.
Verification is adaptive and context-aware, taking into account factors...

FastPass IVM Screenshots

FastPass IVM Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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FastPass IVM Features

Popular features found in Identity Management
Access Certification
Compliance Management
Credential Management
Multi-Factor Authentication
Password Management
Privileged Account Management
Reporting & Statistics
Self-Service Access Request
Single Sign On
More features of FastPass IVM
Age Verification
Audit Trail
Authentication
Data Extraction
Data Verification
IOC Verification
Location Tracking
Multiple Authentication Methods
Process/Workflow Automation
Real-Time Data
Third-Party Integrations
User Onboarding

FastPass IVM Integrations

ServiceNow

FastPass IVM User Reviews

Overall Rating

4.8

Ratings Breakdown

82%

18%

Secondary Ratings

Ease of Use

4.9

Value for money

4.8

Customer support

4.9

Functionality

5.0

Have you used FastPass IVM and would like to share your experience with others?

Sugam G.

Verified reviewer

Marketing and Advertising

2-10 employees

Used weekly for free trial

Review source

Reviewed October 2024

Efficiency with FastPass IVM: A New and Balanced Experience in Identity Verification

My overall experience with FastPass IVM has been positive. Adding more guidance or tutorials to its messages and workflows could be more better.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The greatest feature of FastPass IVM is its efficiency which makes identity verification process fast and easy, saving both time and resources. It gives the flexibility to adapt workflows, its use in multiple fields.

Cons:

Complex functionalities, which can take time for new users to learn and use. New users need to learn functions, before they can use all the functions properly.

Verified

Reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 12 months

Review source

Reviewed May 2024

Optimizing Inventory Control and Increasing Productivity

All things considered, FastPass IVM has revolutionized our company. It has increased productivity, cut expenses, and streamlined our inventory management procedures. FastPass IVM is an excellent option if you're searching for an IVM solution that is both robust and easy to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Staff members at various levels can easily learn how to use and navigate the platform. This cuts down on training time and guarantees that all users can make full use of the capabilities. The program can expand with our company and is adaptable enough to meet our unique requirements. FastPass IVM might be tailored to easily interface with our current systems.

Cons:

I don't think there's anything that I don't like about FastPass IVM

Reasons for choosing FastPass IVM

We can optimize ordering with the use of FastPass IVM to reduce overstocking and understocking. This keeps products from going bad and lowers the total cost of carrying our inventory.

Jennifer Y.

Verified reviewer

Health, Wellness and Fitness

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed May 2024

Solid End User Identity Validation covering all user

Very Satisfied, great product with great features

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

IVM is a versatile product that was able to embrace all of our 3000 users. Making sure to have a solid solution for normal situations that also covers users who forget their password and loose their phones. Integrated IVM to ServiceNow which works well

Cons:

For cases where escalation is necessary IVM automatically places tickets on another call group that then takes care of typically contacting the end-users manager to complete verufucation and also instructs the manager to let the user enroll

Verified

Reviewer

Consumer Services

10000+ employees

Used daily for free trial

Review source

Reviewed May 2024

Gonna Stay with FastPass IVM

My job works perfectly and my client gives me more projects since our deal has 100% perfect.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I really like the most about this software is to easy to navigate just a couple clicks away you can get the result as easy as you can. Storing of personal information is really secured and getting verified who's the person pass the verification process is way to accurate. I can run my task with easy and no worries since it has 100% accurate database.

Cons:

I'cant fine any dislike about this software. The person develop this software made his job perfectly.

Reasons for switching to FastPass IVM

the accuracy of this software is perfect. I'm gonna stay here with FastPass IVM

Htway K.

Verified reviewer

Marketing and Advertising

11-50 employees

Used weekly for free trial

Review source

Reviewed May 2024

FastPass IVM makes us Secure

Overall experience is smooth and user-friendly. Yes, I would recommend to my partners.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

FastPass IVM is a real time problem solver which helps us feeling secure about identity verification. It also solved the problem of identifying employees when they talk to the service desk. Besides, it is also user-friendly software for beginners like us.

Cons:

Pricing system is a little bit high for us

Reasons for choosing FastPass IVM

YouVerify is also providing reliable data validation.

Reasons for switching to FastPass IVM

FastPass IVM is more user-friendly and provided us more security.

Bharat a.

Verified reviewer

Information Technology and Services

5001-10000 employees

Used weekly for less than 12 months

Review source

Reviewed May 2025

"Ensuring Security, Compliance, and Accountability"

Verifying users identify in the Service Desk. Audits the process in our ITSM tool and wanrs about possible advesaries.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Focusing on security at the Service Desk, getting a controlled process for identifying end users was a big mess before IVM. We really like the product, the ability to handle different users with different proofing type and scores makes the product vore versatile.

Cons:

A bit har to understand as it is complex. Some steps are not that intuitive and it is hard to configure.

Rishikesh M.

Verified reviewer

Marketing and Advertising

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed June 2025

Flexible and secure, reliable user identity verification

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flexibility to do Identity Verification for different users and the integration to ServiceNow and It integrates smoothly with ServiceNow

Cons:

Documentation could be clearer, anothet thing i would say is initial configuration & understanding of features are challenging

Vendor Response

Hi There, Thank you for reviewing, however we noth have MFA options and Manager approval in the tool set. Couls you please edit that?

Replied June 2025

Verified

Reviewer

Events Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2024

Be protected by FastPass IVM

It is customized templates that I can use for cost effective and reducing risk of data breaches.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is now integrated with ServiceNow, having received certification which ensures robust protection against identity theft for me and my employees.

Cons:

I like that is it an essential tool for IT security that now enhances help desk security through advanced user identity.

Mutiara Putri D.

Verified reviewer

Leisure, Travel & Tourism

51-200 employees

Used daily for less than 6 months

Review source

Reviewed October 2024

Robust Identify Verification & Effiecient

Overall, I love FastPass IVM it really helpfull for visitors check in check out process make it efficient, secure and user friendly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I Like FastPass IVM because provides Robust Identify Verification method that can increase security and ensure only authorized visitors enter the premises.

Cons:

We may be resistant to changing from manual to automated systems and also require training for staff to use system effectively.

Bunga Shafa V.

Verified reviewer

Mining & Metals

11-50 employees

Used daily for less than 6 months

Review source

Reviewed May 2024

FastPass IVM is the only real solution

This software has been nothing but helpful, I’m very satisfied with the overall experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is the best solution there is to the problem of identifying employees when they talk to the Service Desk. The decision not to integrate to our ITSM proves it the tool was rigid and stable enough. This software is absolutely helpful.

Cons:

I have nothing to dislike about FastPass IVM so far.

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