Square Online 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Square Online

4.6

(324)

Pricing

Starting at $49.00 per month

About Square Online

Square Online is an eCommerce solution that helps businesses in retail and hospitality industries create and launch websites with a custom domain name using built-in templates. The centralized platform allows organizations to connect with customers and directly accept orders from social media platforms including Instagram, Facebook and Pinterest.

Features of Square Online include search engine optimization, inventory management, website templates, SSL security, gift cards, analytics and more. The application lets organizations receive payments through various methods including debit or credit card processing, Square gift cards, Apply Pay and Google Pay. Additionally, it enables restaurant owners to streamline and manage operations related to online orders, food deliveries or pickups and digital menus.

Square Online offers an application programming interface (API), which facilitates integration with several third-party platforms, such as Magento, BigCommerce, WooCommerce and more. Pricing is available on monthly subscriptions and support is extended via online measures.

Square Online Screenshots

Square Online Pricing and Plans

Starting price: $49.00 per month

Free Trial

Free Version

Square Free

$0.00

flat rate, per month

Plan includes:

Online processing fee: 3.3% + 30¢
Website builder with SEO tools
Pickup, local delivery, and shipping
Sell on search and social

Square Plus

$49.00

flat rate, per month

Plan includes:

Online processing fee: 2.9% + 30¢
Expanded site customization
Advanced item settings
QR code ordering and subscriptions

Square Premium

$149.00

flat rate, per month

Plan includes:

Online processing fee: 2.9% + 30¢
Real-time shipping rates
Advanced reporting
24/7 support

Confused about pricing? We've got you covered.

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Square Online Features

Popular features found in Food Delivery
Delivery Tracking
Dispatch Management
Inventory Management
Kitchen/Menu Management
Loyalty Program
Mobile Access
Order Management
Reporting/Analytics
Routing
More features of Square Online
API
Behavioral Targeting
Billing & Invoicing
Catalog Management
Channel Management
CMS Integration
Credit Card Processing
CRM
Customer Accounts
Customer Database
Customer History
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Design Management
Discount Management
eCommerce Management
EDI
Electronic Payments
Email Marketing
Food Delivery Dispatching
For Restaurants
For Small Businesses
Gift Card Management
Inventory Tracking
Live Tracking
Location Tracking
Media Library
Mobile Alerts
Mobile Commerce
Multi-Channel Marketing
Multi-Currency
Multi-Location
Multi-Store
Online Booking Tools
Online Ordering
Online Payments
Online Store Builder
Order Entry
Order Processing
Order Tracking
Payment Processing
Performance Metrics
Point of Sale (POS)
Pre-built Templates
Preview Functionality
Product Configurator
Promotions Management
Real-Time Data
Real Time Editing
Recommendations
Reordering
Reporting & Statistics
Reservations Management
Returns Management
Reviews Management
Sales Trend Analysis
SEO Management
Shipment Price Calculation
Shipment Tracking
Shipping Management
Shopping Cart
SMS Messaging
Social Media Integration
Social Promotion
SSL Security
Table Management
Templates
Third-Party Integrations
Website Analytics
Website Integration
Website Management
Website Publishing Options

Square Online User Reviews

Overall Rating

4.6

Ratings Breakdown

75%

19%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.3

Functionality

4.5

Ryan P.

Verified reviewer

Design

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed January 2026

A must for small business owners.

Overall, I find it easy to use, consumer friendly, great customer support and a total game changer for small businesses.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A great way to pay and get paid for services when you need to accept multiple credit cards and don't want to rely only on cash payments or bank transfers.

Cons:

The fees are similar to what you pay for PayPal or other competitors. It would be nice if they were a bit lower.

Jocelyn W.

Verified reviewer

Entertainment

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed June 2025

Great for Starting Out

It was great starting out, but proved that it lacked the complexity to grow as my business grew. The low cost and user-friendly nature of the site is ideal when starting out.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The website builder was easy to navigate and the analytical were also very helpful. The square online analytics were about to pin point the time, location and funnel my website traffic was coming from

Cons:

The website was very limited in its build. It was difficult to embed widgets and other code that was is produced by a third party such as a booking page, google analytics code etc. Example: Square does not allow certain pages to have sub drop down pages.

Reasons for choosing Square Online

Square has a number of integrations that I was using at the time such as "Square Invoice, Square appointments, and square POS.

John L.

Verified reviewer

Recreational Facilities and Services

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed July 2025

Let Square Online Be Your Store

It's reliable and works well. It makes a great, professional appearance of my business and it's easy to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They are continuing to update the program. New improvements, features and functionality continue to evolve with square.

Cons:

Wish improvements could happen a bit quicker. Some additional functionality with pop-ups would be helpful.

Reasons for switching to Square Online

We wanted everything in one place, and a system ANYONE can use.

Thomas V.

Verified reviewer

Market Research

51-200 employees

Used daily for less than 12 months

Review source

Reviewed January 2026

Couldn’t ask for more!

Being able to manage a website and a storefront all in one with great functions and options is a dream come true!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This product has a great security and wonderful website customization. Payments and invoicing couldn’t be simpler. Great value for the money.

Cons:

There was a little bit of a learning curve, which I always find difficult when trying to set up a new site or storefront.

Joe F.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

Good product. Could be great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Seamless integration to POS inventory and generally square customer list. Constant improvement in design options.

Cons:

Inability to be more flexible with local delivery. Inability to set shipping/delivery at the item variation level. Clunky transactional email set up process. Stories function isn’t smooth when setting up new stories.

Reasons for choosing Square Online

Integration to POS inventory - already had Square POS

Richie P.

Verified reviewer

Retail

11-50 employees

Used daily for less than 2 years

Reviewed November 2024

Square Online - A great system for small businesses

Very good, I would highly recommend it. Some improvements required but then like most systems its a continual evolution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of setup and close integration with other Square Products

Cons:

Its lost a lot of flexibility in terms of design, but this is improving. Also there is not a lot of basic marketing functionality easily available like customer acquisition tools, cross selling and upselling functionality.

Reasons for choosing Square Online

At the time Shopify did not offer the POS functionality we needed

Reasons for switching to Square Online

Wanted a closer integration with our shop POS and Online to manage inventory better

Sadie S.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for less than 2 years

Reviewed November 2024

Easy way to increase sales.

This was nice and helpful to be able to add online orders to our business

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Pretty easy to use. Love having my library easily integrated

Cons:

Could be a little more customizable for businesses. Some features are on square online but not other parts of square - they are good features but I would like to be able to adjust them in other places too (like the order of how modifiers show up on the register). Also - this one is huge - there really needs to be a better way to make sure orders are seen/accepted by employees! We ended up adding a motion sensor to the top so that it makes a sound loud enough when an order comes in.

Reasons for choosing Square Online

Very helpful having everything in one place. Other shop owners in our co-op used Joe, but I talked them into switching to square.

Verified

Reviewer

Health, Wellness and Fitness

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed July 2025

Easy set-up and easier to use

Customer service was quick to respond and very helpful in answering our multiple questions about using the service. The first time we used it, it went seamlessly. Have to say it continues to be seamless still.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As selling on-line was new to us, the ease of set-up was very welcome. Information on the website was extremely helpful in assisting to make an informed decision to use this service.

Cons:

Nothing comes to mind currently as we have only used it for a very short time. (couple months). Since we are new to this e-commerce process, I am thinking there may come a time when it will get tedious or frustrating. Not sure. :)

Reasons for choosing Square Online

We had previously had experience with a mobile purchase from a vender who used Square Mobile and they had relayed positive experiences.

Reasons for switching to Square Online

The fees for PayPal, specially for international sales, are much higher. The customer service was OK, but Square Online CS was excellent

John C.

Verified reviewer

Arts and Crafts

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2024

Square Online - Not ready for Prime Time - beware

Poor. My group converted their data to POS, then asked me to fit that into Square Online. Its nearly impossible to take a complex ecommerce structure and shove it into this simple, not ready for primetime, web tool. Square bought Weebly, as far as I know, but they did not deploy all the Weebly web dev. tools to Square Online. Online help is virtually useless for anything more complex than how to link a single image or create a simple product record. And when you do find a hit in online help, its in the Weebly community and doesn't apply to Square Online.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. Integrates with POS. 2. Category creation is easy.

Cons:

Terrible set of features for a business with > 100 products 1. If you set products up with Variations (think Red/Blue/Green shirts) you cannot archive a variation if its no longer available. 2. There is no import/export of images. All images must be manually uploaded and their meta data entered manually. 3. You cannot split an item (product) that has variations, into two products via import/export should the need arise. Get it right the first time or you are sunk. The only way is to duplicate a record and manually delete the variations from the two records manually. 4. Tech support is terrible. First they will get into the retail vs Web side of the house discussion, then once you get the right person, they never seem to know what features are or how to solve problems. 5. All variations must share the same description. Poor design. 6. You cannot launch a Coming Soon page without publishing the site first. This means you create a coming soon page as your home page, then you have to deactivate the nav, create other pages and sections, publish them and then turn the nav. on to test, then turn it off again. 7. You cannot create links to simple attached documents like PDF's (catalogs, help documents for your products etc.) 8. You cannot build an HTML block on a page to craft specific messages. 9. You cannot change your theme once the site is created. To do so, you have to reset the site and loose all your work. 10. The product design is to have a Shop ALL product page as the default. Totally impractical for large inventory retailers that would have traditional category trees.

Reasons for switching to Square Online

Retail store wanted a simpier POS. They pushed the move based on POS and are trying to get the ecommerce to work. Poor business decision.

Kyle G.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed February 2025

Reliable and User Friendly