Web Shop Manager 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Web Shop Manager

4.7

(12)

Pricing

Starting at $299.00 per month

About Web Shop Manager

Web Shop Manager is an enterprise search software designed to help businesses design custom websites and automatically manage product data. The payment card industry data security standard (PCI DSS) compliant platform enables managers to process payments in USD, CAD, MXN and other currencies.

Administrators can calculate taxes, manage promotional offers and share invoices with customers on a unified interface. Web Shop Manager allows teams to search filters based on model, submodel, year, manufacturing and other key metrics. Additionally, supervisors can generate shipping quotes and utilize AI-enabled tools to prevent fraudulent activities during payment transfers.

Web Shop Manager offers an application programming interface, which lets stakeholders integrate the system with several third-party applications including LightSpeed, ShipWorks, ShipStation, OrderPigeon and Zapier. Pricing is available on monthly subscriptions and support is extended via phone, FAQs, knowledge base and an online contact form.

Web Shop Manager Screenshots

Web Shop Manager Pricing and Plans

Starting price: $299.00 per month

Free Trial

Free Version

Start

$299.00

flat rate, per month

Plan includes:

Analytics & Retargeting
CMS / Catalog / Ecommerce
Coupons & Discounts
Discounts & Coupon Codes
Fedex
Free Sitewide Https and Dedicated SSL
Google Shopping Feed
Google Sitemap XML File
Kount Integrated Fraud Protection (Portfolio)
Products & File Storage

Grow

$599.00

flat rate, per month

Plan includes:

3rd Party Reviews & Services
Analytics & Retargeting
B2b Functionality
CMS / Catalog / Ecommerce
Coupons & Discounts
Discounts & Coupon Codes
Faceted Search With Part Type Grouping
Fedex
Free Sitewide Https and Dedicated SSL
Gift With Purchase & Rebates

Scale

Pricing available upon request

Plan includes:

3rd Party Reviews & Services
Advanced SEO Features
Analytics & Retargeting
B2b Functionality
Cloudflare Managed CDN + Security
CMS / Catalog / Ecommerce
Coupons & Discounts
Custom Order Email Template
Discounts & Coupon Codes
Faceted Search With Part Type Grouping

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Web Shop Manager Features

Popular features found in eCommerce
CRM
Data Security
Inventory Management
Mobile Access
Multi-Channel Marketing
Multi-Store
Promotions Management
Returns Management
SEO Management
Shipping Management
More features of Web Shop Manager
Activity Dashboard
AI/Machine Learning
API
Campaign Management
Catalog Management
Compliance Management
Credit Card Processing
Customizable Branding
Discount Management
Electronic Payments
Faceted Search/Filtering
Kitting
Multi-Currency
Order Management
Reviews Management
Search/Filter
Shopping Cart
Templates
Third-Party Integrations
Website Management

Web Shop Manager Integrations

Zapier

SkuVault Core

ShipStation

ShipWorks

Web Shop Manager User Reviews

Overall Rating

4.7

Ratings Breakdown

75%

17%

Secondary Ratings

Ease of Use

4.5

Value for money

3.7

Customer support

3.8

Functionality

3.8

Have you used Web Shop Manager and would like to share your experience with others?

Nicky F.

Verified reviewer

Automotive

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Web Shop Manager is A+

Web Shop Manager has been a team player with our company from Day 1, from the smallest details to the 30,000-foot view their input and expertise has been without measure. Our online sales have grown significantly, not only with the WSM Platform but also with their professional suggestions and advice.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Front end speed is excellent. WSM provides all the tools that are necessary to configure the right store front with enough options to make your product presentation and your store front unique. Easy to use back-end for configuring inventory and working with customer sales orders.

Cons:

Sales reporting relative to inventory and brands is a challenge, but the WSM Team is working on this to make it a standard report for quick viewing. Our facility could use a little more options for Freight Pricing.

Michael W.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2019

Great to deal with start to finish!!

Overall I am thankful I went with Webshop Manager I just wish I would have made the switch years ago as it would have saved me money and frustration.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The back end of the site is easy to use and user friendly. The staff was very detailed & organized along the whole process from start to finish. The staff was very knowledgeable and helped us learn the product along the build out.

Cons:

Quite the learning curve to understand the CSV file loading.

Reasons for switching to Web Shop Manager

I made the switch as I saw their client list and the sites they had built were very easy to navigate.

Phil G.

Verified reviewer

Automotive

2-10 employees

Used other for more than 2 years

Review source

Reviewed August 2020

"Watch out" - This Platform could put you out of business!

To get our company launched and live in a short period of time it was great. For the first year things were great but after your there for one year here comes the pain. They tripled our monthly fee and the service went down the toilet. For a new business that is not even profitable for the first 4 to 5 years this is devastating. They literally almost put us out of business and when their in charge of your server and site they have your hands tied. Pay or they will shut you down. Thank god we saw this coming so hired several developers and built a Magento 2 site on the side. We are now far away from WSM and own our own server. No one can ever threaten to shut our website down and put us out of business. My advise is if you can afford to pay triple the price you are quoted after one year and don't need tech support then this company is for you. If your a new E-commerce business "Stay far away from WSM unless you have very very deep pockets and don't need good support"

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was easy to use and our site was up and running in about 6 weeks.

Cons:

Support Issues some took months to get resolved and some never resolved.

ESTER D.

Automotive

51-200 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

Great customer service and system!

We are very satisfied with the WSM team and the service they are providing for us for years. We see how they are continuously improving their team and customer service, as well as their system to keep up with the new technical challenges in e-commerce.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We are working with WSM for 3+ years and they built multiple websites together for the different brands we have. WSM's customer service is exceptional, all operators are always friendly and helpful. It is easy to reach everybody or if they are unavailable, they always give us a callback right away. The ticket system is easy to use and makes follow up and communication very quick and efficient. Majority of the time the tickets are solved quickly or at least we always receive an update on the project. Their developers' knowledge and willingness to go above and beyond to help us with solutions is exceptional. They were willing to put the extra time and effort to make all our request happen. The recently redesigned back-end is user-friendly and very easy to use.

Cons:

The only area for improvement that I could point out is the lack of focus on Facebook and Google Analytics integration, which they have improved in the past few months.

Amadou O.

Verified reviewer

Internet

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2023

My review Web Shop Manager

I highly recommend this e-commerce tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I had a little trouble understanding E-commerce but thanks to this nice software I understood everything in just a few days and I started to exploit it, I thank the developers

Cons:

If I had ever discovered a few that I don't like I would say it

Darren M.

Verified reviewer

Automotive

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

Great product!

Excellent experience!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer service does not get any better in my experience! These guys take all the hassle, stress and BS out of running an e-store….highly recommended! Also, SEO is VERY effective if used properly.

Cons:

No complaints at all, the software functions as advertised.

Reasons for switching to Web Shop Manager

Keeping user owned software up to date and bug free was a nightmare!

Joseph W.

Automotive

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2018

Service was excellent, now it is poor!!!

Very good software but POOR customer service!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User and admin friendly, excellent graphics

Cons:

Cart has many limitations, customer service was excellent when we first established the site - but now we are IGNORED. The required "open a case file" to report an issue just adds a layer of bureaucracy making things slow down... Right now, none of our inquiry forms have worked for a week, Recaptcha does not work, customers have had trouble creating new accounts... and WSM customer service is non-responsive.

Todd W.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2019

Outstanding Support and Results

The team was incredibly helpful and patient with any of our needs or problems. They've put countless hours of work into our website and we couldn't be more satisfied with their performance and support as well as the results of our site.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. Professional and helpful team 2. Patience 3. Support 4. Productivity 5. Great attitude 6. Commitment 7. Skill

Cons:

No complaints for the team at Web Shop Manager.

FiveStar M.

Automotive

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2016

Heavenly CMS !

Love the back end system offered by web shop manager. It makes what would seem like a daunting task quite easy. I am actually surprised how easy it is !

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Adding and editing products is a breeze. The way the categories are set up is self explanatory and easy to navigate.

Cons:

Sometimes I have small issues but not often.

Jake P.

Automotive

51-200 employees

Used daily for less than 12 months

Review source

Reviewed October 2018

Perfect for an automotive tuned site

Over all VERY Happy with WSM and would recommend to others.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They know how to design and build a site that caters to the aftermarket sellers. The site does a great job making is easy to buy while being informative to the researcher consumer. Very easy to use the back end and update directly.

Cons:

Not the best with plugin apps, but there is always a work around. So really we have never hit a roadblock just had to be creative.

Showing 1 - 10 of 12 Reviews

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