Recapture 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Recapture

4.7

(10)

Pricing

Starting at $29.00 per month

About Recapture

Recapture is a cloud-based email marketing solution that helps eCommerce businesses. It's built on Magento, Shopify, WooCommerce or Easy Digital Downloads and helps manage abandoned cart issues with audience segmentation and email targeting. Its key features include drag and drop email builder, cart recovery and analytics.

The application comes with an email collector popup functionality that allows marketers to create responsive templates, capture addresses and generate reports. The solution allows users to evaluate the abandoned cart rate and revenue collected during a defined time interval. With its live feed module, team members can view a listing of active and potential customers along with ROI gained.

Recapture integrates with third-party platforms such as MailChimp and Zapier. With its one-click regeneration feature, executives can connect with customers, send personalized emails and initiate checkout process in a single session. The solution is available on a monthly subscription and support is provided via email.

Recapture Screenshots

Recapture Pricing and Plans

Starting price: $29.00 per month

Free Trial

Free Version

Basic

$29.00

usage based, per month

No plan information available

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Recapture Features

Popular features found in Email Marketing
A/B Testing
Autoresponders
Campaign Analytics
Campaign Scheduling
CAN-SPAM Compliance
Contact Management
Customer Segmentation
Email Tracking
Event Triggered Actions
Subscriber Management
WYSIWYG Editor
More features of Recapture
Abandoned Cart Saver
API
Campaign Management
Click Tracking
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Drag & Drop
Drip Campaigns
Dynamic Content
eCommerce Management
Email Campaign Management
Email Marketing
Email Templates
Engagement Tracking
List Management
Mobile Access
Mobile Commerce
Mobile Optimization
Multi-Channel Marketing
Multi-Currency
Multi-Language
Multi-Store
Promotions Management
Real-Time Analytics
Real-Time Data
Reporting/Analytics
Reporting & Statistics
Reviews Management
Shopping Cart
Template Management
Templates
Third-Party Integrations

Recapture Integrations

Mailchimp

Zapier

Shopify

Adobe Commerce

Easy Digital Downloads

WooCommerce

See all 10 integrations

Recapture User Reviews

Overall Rating

4.7

Ratings Breakdown

80%

10%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

4.8

Functionality

4.6

Verified

Reviewer

Used daily for less than 12 months

Review source

Reviewed June 2018

Fast and easy to set up. Works better than others I tried.

First, I got a 10% boost in revenue the first month. Second, I didn't have to waste time doing a lot of complicated setup to get it working. Basically, it just works in the background and adds to my monthly sales because it brings people back to the site to finish their orders.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

First of all, I LOVED how easy it was to set up and use. I've used similar tools before but they took a lot of fine tuning and setup. Recapture was so much easier. Second, I saw a 10% boost in revenue the first month. Third, the live cart feed is awesome. I know it's not good for my productivity to be watching it, but I do it anyway when I want to see in realtime what's going on. Sometimes, it gives me ideas of what to change or when I might want to make a special offer to someone. Fourth, pricing is based on emails sent. (note that this is also a con because it makes pricing confusing)

Cons:

The pricing was a little confusing at first. It's a little hard to know in advance how the number of emails sent map back to recovered revenue, which indicates how much you pay for the product. There are ranges of recovered revenue on their pricing page for guidance but until you start using the software, it's still a bit fuzzy because every store is going to have different average order sizes. That said, you can get started for free and it's cheaper & better than most of the alternatives that I tried.

Wynton H.

Verified reviewer

Automotive

11-50 employees

Used daily for less than 12 months

Review source

Reviewed April 2022

Recapture made our transition on to its platform easy from our previous ESP platform DotDigital

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Great Features, Reliability, Price and Tech Support

Cons:

As of April 2022, we have no complaints on Recapture. They've met our needs even when they didn't have the features at the moment.

Reasons for choosing Recapture

• Features: Recapture has robust features that can compete with the best of them. Just to note a couple, we use the abandoned cart system and the broadcasting system. It features a drag and drop editor that’s easy to use and simple to set up with advanced templates. Recapture also features one of the best reporting dashboards that can show your results at first glance with options to dive deeper into your results. • Reliability: With previous systems, especially DotDigital, we found the abandoned cart emails were unreliable as they did not always seem to send. We invested countless person hours trying to improve the reliability to no avail, and instead DotDigital tried to sell us additional consulting services. With Recapture, we’ve never had a problem with our abandoned carts as they consistently send according to the rules that we’ve set up. • Price: The Pricing by far has been the most reasonable from any platform we’ve dealt with. Recapture was 35% cheaper than what we were paying DotDigital. And the pricing was very transparent, whereas DotDigital always seemed to have a number of “gothcha’s” be it storage limits, contact counts, and send limits. And when we renegotiated our contract (at a higher rate) to solve the storage limit issue, they snuck in a change so that we then had to worry about exceeding send limits. It was a constant game of whack a mole where they were trying to catch us in some way to charge additional fees. Recapture, on the other hand, provide

Reasons for switching to Recapture

With previous systems, especially DotDigital, we found the abandoned cart emails were unreliable as they did not always seem to send. We invested countless person hours trying to improve the reliability to no avail, and instead DotDigital tried to sell us additional consulting services. With Recapture, we’ve never had a problem with our abandoned carts as they consistently send according to the rules that we’ve set up.

Vendor Response

Thanks for your kind words, Wynton! Glad you're enjoying our service. Let me know how else we can help!

Replied June 2022

Dave K.

Verified reviewer

Management Consulting

2-10 employees

Used daily for free trial

Review source

Reviewed March 2021

Recover Revenue!

Overall, very usable and easy to set up and install, especially the settings around when and how frequent emails are sent.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Good tool linked to Shopify for the recovery of abandoned cart items and ensuring emails are sent as reminders. This app helps you recover customer revenue through abandoned cart emails and review reminders.

Cons:

Only works with Shopify. Would be good if it was available to more eCommerce tools as needed to set up a Shopify account to operate.

Vendor Response

Hi Dave, Sorry you didn't have a perfect experience with Recapture here! I'm not sure what gave you the impression that we are only supported on Shopify, but that isn't correct. We currently support Shopify, Magento, BigCommerce, WooCommerce, Easy Digital Downloads, Restrict Content Pro and Paid Memberships Pro. We've supported most of these since 2019, BigCommerce being the most recently added. Hope you come back to give us another try! Best, -Dave Founder, Recapture.io

Replied April 2022

Ali A.

Verified reviewer

Furniture

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed July 2023

Best Magento 2 Extension for Email Marketing and Abandoned Carts

I've tried so many magento 2 extensions for abandoned carts, for scheduling emails, and for sending emails based on order events, and I can say that Recapture has saved me a lot of time, headache, and money to cover all my use cases under one platform.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. Easy to integrate: Recapture was very easy to integrate with our Magento 2 store. There was no complicated technical setup required.2. Easily Captures leads3. Schedules and triggers emails for any Magento order event5. Platform is very intuitive and easy to use.6. Easy to set up email campaigns: Recapture is easy to set up email campaigns. I can create and design emails easily and intuitively.7. Great customer support: The customer support team is responsive and helpful.8. Good pricing policy.

Cons:

RTL support needs improvement in emails designerMagento order id is missing for successfully recaptured carts in the analytics and the exported report.

Vendor Response

Thanks for your kind words, Ali! Glad to hear you had a great experience with us. Appreciate the review!

Replied July 2023

Hanwey S.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed June 2018

The Best Abandoned Cart Platform We Have Used.

automated cart abandonment software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The live cart view gives you a good visual overview of your shopping cart in real time. This helps our Order Processing team prepare for incoming orders. The ability to provide custom messaging to the abandon cart email is great when we want to provide higher/lower discount incentives based on order value. Very easy to read analytics on the dashboard gives you a good idea of best sellers and your campaign success. Lastly, and most importantly, customer support is top notch. Quick responses to queries, quick resolution to cases and an open ear to new suggestions. We have been with recapture for a few years and will continue to work with them.

Cons:

The mobile site was lacking in functionality but has been resolved. Would also like to see integration into CRM platforms.

Ty A.

Verified reviewer

Wholesale

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

They set the gold standard for Support

There are a lot of options for abandoned carts but if your looking for support look, no further.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use Support is unmatched Willingness to improve their software from suggestions.

Cons:

None so far. I wish they offered more services.

Verified

Reviewer

Used daily for less than 6 months

Review source

Reviewed May 2018

Does just what it says, and just what it should

easy to use, high ROI, and great support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Loved how easy it is to create and manage the emails. Great UI/UX, so intuitive, drag-and-drop editor made it really simple

Cons:

Nothing...it's great! We integrated this into our site in just a matter of minutes, pushed the update and almost immediately started seeing response from our potential customers. Great ecommerce solution.

Verified

Reviewer

Management Consulting

2-10 employees

Used daily for less than 12 months

Review source

Reviewed March 2019

A perfect tool for abandoned carts + superb customer service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Recapture is an easy to use tool to help capture more sales for our e-commerce customer. The site allows you to easily customize/design emails and CTAs. The analytics are very helpful and helped us realize how big of an abandoned cart problem we had. The customer service is always very responsive and helpful. 5 stars all around!

Cons:

There are no cons to Recapture—I'm that impressed!

Kyla S.

Verified reviewer

Apparel & Fashion

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2018

Love this plugin!

We get a lot of sales from it, easy to use and like the email format.!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to install and a team was beyond excellent at being super responsive and helping me with the set-up process and answering all my questions.

Cons:

Nothing- its great.

Alex V.

Verified reviewer

Retail

1001-5000 employees

Used monthly for less than 6 months

Review source

Reviewed November 2018

Review

We're happy with other abandoned carts tools we've tried.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to use and implement, ant the most important, it works

Cons:

The reports, are not as customizable as they should be. The calculation of the revenue counts all the convertions not only the ones are assisted by recapture.

Showing 1 - 10 of 10 Reviews

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