ROH 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ROH

4.4

(7)

Pricing

Starting at $1.00 per month

About ROH

Transform your business with ROH, a platform built for hospitality. Today’s customer expects a simple, modern way to book and pay for everything, from private events to group room blocks to small group sales. ROH’s revenue optimization platform allows property groups and hospitality brands to deliver on that expectation with ease, while driving conversions, collaboration, and revenue for your property and portfolio.

What’s more, ROH’s suite of user-friendly features allows internal team members to spend less time on burdensome tasks, like chasing down invoices, tracking contracts, or dealing with payment hassles. Mobile-friendly invoices and contracts, an easy-to-use admin dashboard, helpful card on file functionality, real-time notifications and reminders, at-a-glance data and insights, and more all make ROH an easy-yet-transformational platform for you, no matter what team you’re on.

While the platform is easy to start using, ROH’s customer support team is always an email, call, or text away and ready to help solve any challenges you may run into. Plus, unlike with other platforms, we only get paid if you do. Learn more about why the biggest brands in hospitality trust ROH to...

ROH Screenshots

ROH Pricing and Plans

Starting price: $1.00 per month

Free Trial

Free Version

Basic

$1.00

usage based, per month

No plan information available

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ROH Features

Popular features found in Payment Processing
ACH Payment Processing
Billing & Invoicing
Debit/Credit Card Processing
In-Person Payments
Mobile Payments
Multi-Currency
Multiple Payment Options
Payment Fraud Prevention
Payment Gateway Integration
PCI Compliance
Recurring/Subscription Billing
Reporting/Analytics
More features of ROH
Accounting
Accounting Integration
Activity Dashboard
Alerts/Notifications
Customizable Branding
Dashboard
Data Import/Export
Data Security
Electronic Payments
Financial Reporting
Online Payments
Partial Payments
Real-Time Data
Receipt Management
Self Service Portal
Status Tracking
Third-Party Integrations
Transaction Monitoring

ROH Integrations

Sertifi

Delphi

ROH User Reviews

Overall Rating

4.4

Ratings Breakdown

71%

14%

Secondary Ratings

Ease of Use

4.6

Value for money

4.4

Customer support

5.0

Functionality

4.4

Karissa K.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 12 months

Reviewed May 2024

Best Event Payment Software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ROH is easy to use from start to finish! The best part about ROH is that I can offer "pay in 4" to all my event clients which takes the financial burden of planning a large party off of them. This is also a huge selling point from a business perspective because there are no other softwares that offer this *assist*! The team is also incredibly helpful and so receptive to feedback! Love working with them and problem solving together!

Cons:

Nothing, ask and you shall receive- it's a fantastic platform!

Reasons for choosing ROH

We still use Tripleseat for building events and tracking conversations. We moved payments completely out of the Stripe portal that comes with Tripleseat and went directly to ROH.co

Pressley C.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 12 months

Review source

Reviewed April 2023

Carats & Cake

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that ROH allows you to keep all payment information in one spot. It is so easy to have one page for each event that holds all of their information. It is also super helpful to be able to send payment reminders through ROH!

Cons:

I think the interface is super interactive. I have not had any issues or complaints!

Vendor Response

Thanks so much for sharing your experience with ROH, Pressley! We're thrilled to hear you're enjoying the platform, from the interactive interface to the helpful payment reminders. We look forward to continuing to work together in the future, and thank you again!

Replied April 2023

Rhonda W.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 6 months

Review source

Reviewed April 2023

Inconsistent.

The customer service is very responsive, but I wouldn't recommend this program as we have seen an excessive decrease in the timing of deposits and cash inflow because we are at the mercy of our customers paying the deposit on their time and not according to the contract.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The dashboard is easy to read and the customer service is responsive.

Cons:

It is inconsistent and we no longer have the control to receive deposits according to our contacted dates. Client credit cards should automatically be charged on the deposit due date so that we are contract compliant. This is turning our Sales Managers into collectors and having an extremely negative affect on cash inflow.The deposits don't post to our bank account consistently.

Jason M.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 6 months

Review source

Reviewed April 2023

Best customer facing product!

Professional staff, very responsive and always willing to help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

professional appearance and ease of use for our clients has already been the feedback in just a few months.

Cons:

Any issues during our setup were addressed and customized to our needs, no cons at this point.

Nick S.

Verified reviewer

Hospitality

51-200 employees

Used weekly for less than 12 months

Reviewed August 2023

ROH Carats & Cake vs Sertifi

ROH has a lot of features and the fact that it is continuing to grow makes us excited to see what the future stores.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Invoices, contracts and payment history all wrapped up into an event folder.

Cons:

Storing credit card on file has to be requested seperately. It would be great if once client submitted payment they acknowledged that their credit card would be saved and used to pay off any final balances.

Reasons for switching to ROH

Corporate office recommended the switch.

Randy D.

Verified reviewer

Hospitality

201-500 employees

Used weekly for less than 6 months

Review source

Reviewed April 2023

Convention Hotel User

We are still learning certain aspects of how best to use it in our operation, but the service and ease of using for us and our customers has been great so far.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The fact that it has total contract, payment and account management in one place with excellent customer service.

Cons:

What I like least is also what I like best. It was not a plug and play program. We had the ability to provide feedback and customize it to our needs without any kick back.

Reasons for switching to ROH

More options and customizability

Rebecca M.

Verified reviewer

Hospitality

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed April 2023

Great New Tool

The training and support have been amazing. I get responses almost instantly if I have a problem or need assistance in any way.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ease at which I can upload the contracts and payments that are due. I also love that my clients can sign a contract or pay a deposit from their phone.

Cons:

I have not used it enough to find out anything that I do not like about this platform.

Reasons for switching to ROH

Corporate decision

Showing 1 - 7 of 7 Reviews

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