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OptimoRoute

OptimoRoute 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

OptimoRoute
OptimoRoute
4.6
(239)

Pricing

Starting at $35.10 per month

About OptimoRoute

OptimoRoute helps field service and delivery businesses provide stand-out service.

Using sophisticated algorithms, OptimoRoute plans and optimizes routes in a matter of seconds. Underneath a simple interface, there is an endless supply of tricks, features, and shortcuts that flex to your unique needs and workflows. Use what you want. Ignore everything else. Scale-up, scale down, try new features as your business grows.

OptimoRoute customers reduce time spent planning routes by up to 80% and cut fuel and driving expenses by 20%. With efficient routes, businesses can realize significant time savings and increase the capacity of existing teams.

OptimoRoute is user-friendly and flexible for drivers and service teams who use the app on their iPhone, Android, or tablet. Easily access schedules, navigate while on the road, and track location and job completion. Your field team can capture relevant information seamlessly in the app, such as signatures or photos for proof of delivery or notes about service details. Customers appreciate seeing their technician or driver's status, and everyone loves that text saying the job is done.

Gain insights into organizational performance with...

actionable analytics, monitor employee performance, and automatically generate reports. You can create weekly schedules for drivers with various constraints such as date range and order type on tasks, improving workflows across the organization. Additionally, managers can import orders from CSV/Excel files and store customer information for future reference. OptimoRoute Driver app supports popular navigation apps such as Google Maps, Waze, Here, Garmin, and more. OptimoRoute delivers top-notch customer service, and their team is easily reached by email or phone if you have questions or want a walkthrough of the software's features and tricks. It's easy to get started with a 30-day free trial. Pricing is available on annual subscriptions.

OptimoRoute Screenshots

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OptimoRoute Pricing and Plans

Starting price: $35.10 per month
Free Trial
Free Version

Lite

$35.10

per user, per month

Plan includes:

  • Export to Excel
  • Garmin & More
  • Live Tracking
  • Mobile App for Drivers
  • Plan as Often as You Like
  • Route History
  • Upgrades Included
  • Web Service API and Live ETA & Breadcrumbs

Pro

$44.10

per user, per month

Plan includes:

  • Analytics
  • Customer Feedback and Live ETA & Breadcrumbs
  • Export to Excel
  • Garmin & More
  • Live Tracking
  • Mobile App for Drivers
  • Plan as Often as You Like
  • Proof of Delivery
  • Realtime Order Tracking
  • Route History
Read More

Custom

Pricing available upon request

Plan includes:

  • Analytics
  • Customer Feedback
  • Export to Excel
  • Garmin & More
  • Live Tracking
  • Mobile App for Drivers
  • Multi-Day Long-Haul Routes and Live ETA & Breadcrumbs
  • Pickup and Delivery
  • Plan as Often as You Like
  • Proof of Delivery
Read More
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OptimoRoute Features

  • Popular features found in Route Planning
    Delivery Tracking
    Fuel Tracking
    GPS
    Live Driver Tracking
    Mobile Access
    Performance Metrics
    Scheduling
    Status Tracking
    Territory Management
  • More features of OptimoRoute
    3PL Management
    Activity Dashboard
    Activity Tracking
    Alerts/Escalation
    Alerts/Notifications
    API
    Automated Scheduling
    Barcode Recognition
    Barcode/Ticket Scanning
    Barcoding/RFID
    Calendar Management
    Communication Management
    CRM
    Customer History
    Customer Management
    Customizable Fields
    Customizable Forms
    Customizable Reports
    Data Import/Export
    Demand Forecasting
    Dispatch Management
    Drag & Drop
    Driver ETA
    Driver Management
    Electronic Signature
    Employee Management
    File Storage
    Fleet Management
    Food Delivery Dispatching
    For Courier Services
    For Freight Operations
    Forms Management
    For Restaurants
    Geofencing
    Geographic Maps
    Geolocation
    Historical Reporting
    Import/Export Management
    Inventory Management
    Job Management
    Job Tracking
    Label Printing
    Live Tracking
    Maintenance Scheduling
    Mileage Tracking
    Mobile Alerts
    Mobile Signature Capture
    Monitoring
    Multi-Location
    Order Entry
    Order Management
    Order Tracking
    Picking & Routing
    Progress Tracking
    Proof of Delivery
    Real-Time Analytics
    Real-Time Data
    Real-Time Monitoring
    Real-Time Notifications
    Real-Time Reporting
    Real-Time Updates
    Recurring Tasks
    Reporting/Analytics
    Reporting & Statistics
    Route History
    Route Management
    Route Optimization
    Routing
    Service History
    SMS Messaging
    Strategic Planning
    Supply Chain Management
    Surveys & Feedback
    Task Scheduling
    Technician Management
    Third-Party Integrations
    Time Tracking
    Traceability
    Transportation Management
    Warehouse Management
    Work Order Management

OptimoRoute Integrations

Shopify
Shopify
Salesforce Platform
Salesforce Platform
Zapier
Zapier
NetSuite
NetSuite
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Dynamics 365
Dynamics 365

OptimoRoute User Reviews

Overall Rating

4.6

Ratings Breakdown

5

67%

4

28%

3

5%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.6

Functionality

4.4

Lily's profile

Lily E.

Verified reviewer

Logistics and Supply Chain

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

A dependable solution for daily routing

5

Overall, my experience with OptimoRoute has been very positive. It’s reliable, easy to use, and helps keep our daily operations organized and running smoothly.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I’ve been using OptimoRoute daily for over three years, and I think that alone says a lot. It’s reliable, easy to work with, and has become an essential part of my day today operations
Cons:
Last minute route changes can reset pending orders, requiring manual updates one by one, which can be repetitive during busy days.

Read More

DJ

Darren J.

Verified reviewer

Building Materials

201-500 employees

Used daily for more than 2 years

Reviewed December 2025

Powerful Route Optimization Tool That Drives Real Operational Efficiency

4

OptimoRoute has been a strong operational tool for scaling delivery and field operations. Once implemented, it consistently delivered measurable improvements in route efficiency, visibility, and accountability. Dispatchers gained better control of daily planning, drivers benefited from clearer routes and expectations, and leadership gained actionable insights through tracking and reporting. It’s a solid solution for organizations serious about operational efficiency and continuous improvement.

Ratings Breakdown

5
Ease of use
4
Value for money
4
Customer support
4
Functionality
icon
Pros:
OptimoRoute significantly improved our route planning efficiency and daily execution. The optimization engine produces practical, real-world routes that account for time windows, driver capacity, and service durations. Real-time tracking and ETA updates improved communication with both customers and internal teams. The reporting and data visibility helped us quickly identify inefficiencies and make operational decisions with confidence. Overall, it reduced manual planning time and improved on-time performanc
Cons:
There is a learning curve during initial setup, particularly when configuring rules, territories, and exceptions. To get the most value, you need clean data and some upfront time invested in configuration and training. Advanced reporting and integrations can require additional effort depending on your systems

Reasons for choosing OptimoRoute

We chose Optimo due to ease of use and ease of implementation.

Vendor Response

Hi Darren, It’s clear you’re looking at OptimoRoute not just as software, but as an operational lever — and we’re glad it’s delivered real, measurable gains for your team. Hearing that route efficiency, on-time performance, and day-to-day execution improved once OptimoRoute was in place is exactly what we hope for. You’re also absolutely right about the upfront learning curve. Getting rules, territories, and exceptions dialed in does take some intention and clean data — and that’s exactly where our support team comes in. They work closely with teams during setup to help make sense of those early decisions, so the system is set up to perform consistently once it becomes part of daily operations. It’s great to hear dispatchers, drivers, and leadership are all seeing benefits in different ways. Thanks for choosing OptimoRoute and for trusting us as part of your continuous improvement efforts. Best OptimoRoute Team

Replied December 2025

Read More

MJ

Miller J.

Verified reviewer

Marketing and Advertising

2-10 employees

Used weekly for less than 2 years

Reviewed December 2025

Good Features, Inconsistent Routing Between Nearby Locations

3

Experience is 3 stars. It works for what I’m doing, but it could be much more optimized. It often takes me 15–30 minutes to manually adjust a 160-location route because I don’t like my drivers going in circles. I’m sure Optimoroute performs well for trucking, but for neighboring deliveries, it feels mid.

Ratings Breakdown

2
Ease of use
3
Value for money
4
Customer support
4
Functionality
icon
Pros:
I really like the mobile integration feature, the live dashboard, the POD requirements, and the report export tools. These all make it easier to manage large delivery routes and keep my team organized in real time. The exports are helpful, but they would benefit from better photo access and more flexibility. Ideally, I should be able to create custom reports for my clients and adjust exactly what they can or cannot see. This matters because there are times when certain locations shouldn’t be shared, or when specific information needs to remain confidential. Adding that level of control would make the reporting feature significantly stronger.
Cons:
The route optimization between neighboring locations is not very accurate, which creates extra work on my end. When I’m managing dense delivery routes with many stops close together, the system often sequences them out of order or sends drivers back and forth across the same areas. This defeats the purpose of efficient routing and forces me to manually reorganize routes that should already be streamlined. For large-scale drops with 100+ locations, these inaccuracies add up quickly and impact both time and fuel efficiency. The tool has potential, but the optimization for neighboring locations definitely needs improvement.

Read More

DT

DJ T.

Verified reviewer

Construction

2-10 employees

Used daily for more than 2 years

Reviewed February 2026

Awesome product for the price.

4

I've been using the service for years, I use Jobber as my CRM but the routing and automatic communication is garbage. Optimoroute has been my go to service for years now. With lot's of different needs from overnight routing for weeks, across hundreds of locations, to day to day service use. There are so many parameters which is great, but sometimes can make it hard to use for someone new to the software. I've always had someone call me and help me with service although it usually took a couple days for them to get back to me. Without a computer it's nearly impossible to edit or change your routes, the mobile desktop version doesn't work and these changes can't be made from the app.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
super quick and efficient to transfer data and best routing I've found especially for the price. customer support has been amazing when I needed assistance, although it usually took a couple days to talk to someone in person. love the automated texts for tracking and appointment time frames.
Cons:
Lot's of options can make it difficult to learn, some parameters will keep you from being able to route orders with no clear reasoning why. takes some time and patience to figure this out.

Reasons for choosing OptimoRoute

other routing services were as the crow flies, too much hands on to create routes.

Read More

LK

Leanne K.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Reviewed December 2025

GREAT APP TO USE FOR DELIVERIES/SERVICES

4

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
LOVE the tracking and location on it, as I am the owner of a snow clearing company and we use it to show customers who are away that their property is being cleared. The tracking also allows customers to see when you are on the way and exactly where you are. The Data Management is great, because it allows you to go back and see the proof by way of pictures, but also helps when I do the monthly billing. This was also such an easy program to learn so there was no steep learning curve. Great value for your money!
Cons:
Wish it could integrate an accounting program so it could be automatically set up to generate invoices based on time spent at properties.

Reasons for choosing OptimoRoute

Tracking Links were not provided at the time at the other options

Vendor Response

Hi Leanne, We love hearing how you’re using OptimoRoute out in the real world — especially for snow clearing, where timing and visibility matter so much. Being able to show customers their property is cleared, even when they’re away, is huge… and it’s great to know the live tracking gives them peace of mind while keeping your day running smoothly. It’s also great to hear the photos and data are pulling double duty for you, proof of service and easier monthly billing. That’s exactly how those tools are meant to work together. And we’re glad the setup felt intuitive right from the start. No steep learning curve makes a long season a lot easier. We hear you on the accounting integration, too. Automatically turning time-on-site into invoices would be a big win, and feedback like this helps guide where we go next. Thanks again for choosing OptimoRoute and for sharing such a thoughtful review. Best OptimoRoute Team

Replied January 2026

Read More

rz

rasa z.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for more than 2 years

Reviewed December 2025

Powerful Route Planning with Some Real-World Limitations

5

Overall, my experience with OptimoRoute has been very positive. It’s a strong planning tool that significantly reduces route-planning time and brings structure and consistency to complex delivery schedules. The optimisation engine is powerful and handles time windows, capacities, and service times well, which makes planning far more efficient than manual methods. That said, it works best when the data and constraints are well set up, and some real-world flexibility and local knowledge still need to be applied by the planner. Once configured properly, though, it’s a reliable system that supports better decision-making, improves visibility, and helps keep operations running smoothly.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
What I liked most about OptimoRoute was how clearly and quickly it turns complex delivery schedules into practical, workable routes. In particular: Smart route optimisation that realistically accounts for time windows, service times, driver hours, and vehicle capacity Easy visibility of routes on the map, making it simple to spot inefficiencies or last-minute changes Reliable ETA calculations that help with planning and customer communication Flexibility to adjust jobs, priorities, or constraints without rebuilding everything from scratch
Cons:
What I liked least about OptimoRoute was that, while it’s very powerful, it can sometimes feel too rigid for real-world logistics. In particular: Limited flexibility for on-the-day changes once routes are optimised Doesn’t always reflect local or driver-specific knowledge, which can lead to impractical sequencing Manual tweaking can be time-consuming when handling exceptions or last-minute jobs Learning curve for setting up constraints correctly to get truly accurate results It works best with clean, predictable data, but in fast-moving or highly variable operations it can feel restrictive.

Reasons for choosing OptimoRoute

Price was the key point we were exploring alternative products

Vendor Response

Hi Rasa, Thank you for such a thoughtful, real-world review. It clearly comes from someone who’s spent a lot of time planning routes under real pressure, and we truly appreciate that perspective. We’re glad OptimoRoute is helping turn complex schedules with time windows, capacities, and driver hours into clear, workable routes. That visibility on the map and reliable ETAs can make a huge difference when you’re coordinating moving parts and keeping customers informed. You’re absolutely right that setup matters. When constraints are dialed in, OptimoRoute shines, and we’re glad it’s become a reliable planning backbone that saves time and brings structure to complex operations. Thanks again for choosing OptimoRoute. Best OptimoRoute Team

Replied December 2025

Read More

BR

Briana R.

Verified reviewer

Insurance

2-10 employees

Used daily for more than 2 years

Reviewed December 2025

Game changer for multi stop routing

5

It saves me hours of time every week and makes creating routes almost fun. It quickly became a necessity in our loss control inspection business.

Ratings Breakdown

5
Ease of use
3
Value for money
4
Functionality
icon
Pros:
The ability to import orders in a spreadsheet format and have them populate so I can have a clear picture of how to separate orders into daily routes. Being able to add and remove stops in real time for my driver.
Cons:
The price hike. Long-time customers should have been grandfathered in to the price we agreed to. I also wish there was integration with Tesla navigation.

Vendor Response

Hi Briana, “Game changer” is one of those phrases that really sticks with us — especially knowing OptimoRoute saves you hours every week and has become a must-have for your loss control inspections. Turning multi-stop routing into something clear (and even a little fun) is exactly what we hope for. We’re glad the spreadsheet imports and real-time stop changes are helping you stay flexible with your drivers. That ability to see the whole day at once can make a huge difference when plans shift. We also hear you on the pricing. Changes like that can feel especially frustrating when you’ve been with a tool for a long time, and it’s fair to want consistency and clarity there. If you ever want to walk through your plan or talk about options, our team is always happy to have that conversation and help make sure you’re getting the value you expect. Thanks again for sharing your experience and for trusting OptimoRoute with such an important part of your work. Best OptimoRoute Team

Replied January 2026

Read More

KT

Kristen T.

Verified reviewer

Insurance

Self-Employed

Used daily for more than 2 years

Reviewed December 2025

Great Routing Software

5

It is a good value for my money and I will continue to use the product. I also enjoy the app on my phone. It perfectly shows my route and integrates with GoogleMaps to direct me to each stop.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I can simply add addresses and in seconds my day is planned. It saves me time every day from making the route to executing the route. The software is easy to learn and you can be making efficient routes within minutes. I am a single person business owner, so there are probably many great features that I am not using.
Cons:
There are no cons that I have run into. I enjoy using OptimoRoute every day to maximize my time on the job.

Vendor Response

Hi Kristen, This is such a great snapshot of a real workday: add the addresses, hit a button, and suddenly the whole day makes sense. That feeling of “okay, I’m set” in just a few seconds is exactly what we hope for, especially when you’re running a business on your own and every minute counts. We love hearing that OptimoRoute saves you time not just planning the route, but actually executing it out in the field. You’re also right about the extra features. They’re there if you ever need them, but there’s nothing wrong with using just what works for you right now. If it’s already making your days easier and giving you good value, that’s a win in our book. Thanks for sharing your experience — we’re really glad OptimoRoute is part of your daily routine. Best OptimoRoute Team

Replied December 2025

Read More

DV

Daniel V.

Verified reviewer

Automotive

2-10 employees

Used daily for more than 2 years

Reviewed January 2026

The Gamechanger we longed for

5

In the many years that we have used optimoroute, we have gained more trust with our clients, by communicating when they will be recieving their packages, verbally, creating an increase in sales to our company.

Ratings Breakdown

5
Ease of use
4
Value for money
3
Customer support
5
Functionality
icon
Pros:
The ability to set up and track deliveries in reat time. This has helped us to communicate with our clients and make quick decisions when new orders are added to a delivery run.
Cons:
- That you can't unschedule deliveries, once driver has looked at their assigned run - Real time ETA's are inaccurate, it would benefit to link real time traffic with Waze or Google maps - The inabillity to share an individual delivery with ETA to a Customer

Read More

ia

ilan a.

Verified reviewer

Transportation/ Trucking/ Railroad

2-10 employees

Used daily for more than 2 years

Reviewed December 2025

Amazing platform

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Its amazing platform, very friendly and easy to operate, we using past 7 years and we very happy, thank you
Cons:
Some places to improve text messages to customers before and after, customer need to click and confirm the delivery otherwise we need to text all customers again to make sure everyone received notifications for delivery.

Vendor Response

Hi Ilan, seven years is a long time, and we’re really grateful you’ve stuck with us for so long. Hearing that OptimoRoute has been easy to use and part of your operation for years means a lot to our team. We also appreciate the feedback around customer text messages and delivery confirmations. That’s a very real, day-to-day pain point, and you’re right — having customers confirm more smoothly would save time and extra follow-ups. Feedback like this helps us understand where small improvements can make a big difference. Thanks again for the trust and for taking the time to share your experience. We’re always here if you want to talk through your setup or explore options that might help today. Best OptimoRoute Team

Replied January 2026

Read More

Showing 1 - 10 of 239 Reviews

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