Little Hotelier 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Little Hotelier

4.0

(220)

Pricing

Starting at $29.00 per month

About Little Hotelier

We make it easy to run your small hotel, with mighty easy hotel software that lets you do more. That’s right. With us, you get a neat little package that helps you do all the things the big properties do, but in your own, uniquely-small way. Little Hotelier voted #2🥈Hotel Management System in HotelTechReport awards 2025.

Our all-in-one hotel management system has been designed specially for small accommodation providers. It includes:
• An easy-to-use front desk system, to keep your property in order
• A commission-free booking engine for your hotel website, to clinch direct bookings
• A great channel manager, to get your property on to OTAs
• A website builder, so you can jazz yours up or start from scratch
• Reporting and insights, to help you make the best choices
• Built-in payments, so you can save up to four minutes per booking
• The ability to list on metasearch sites, like Google Hotel Ads.

Plus, our system is available as a mobile app, so you can manage your property from anywhere, and never miss a beat when it comes to delighting your guests with extraordinary experiences and memorable stays.

Little Hotelier Screenshots

Little Hotelier Pricing and Plans

Starting price: $29.00 per month

Free Trial

Free Version

Pro

$109.00

per month

Plan includes:

Mobile App
Channel Manager
Booking Engine
Calendar
Competitor rate intelligence
Rate parity insights
Hotel Metasearch
Channel Plus
Payments

Basics

$29.00

per month

Plan includes:

Channel Manager
Booking Engine
Calendar
Mobile App

Revenue Optimiser

$109.00

per month

Plan includes:

Channel Manager
Booking Engine
Calendar
Mobile App
Competitor rate intelligence
Rate parity insights
Payments
Hotel Metasearch
Channel Plus
Dynamic Revenue Plus

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Little Hotelier Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of Little Hotelier
Activities Booking
Activity Dashboard
Alerts/Notifications
Availability Management
Booking Notes
Channel Analytics
Channel Management
Credit Card Processing
Customer Database
Data Import/Export
Discount Management
Dorms
Dynamic Pricing
Electronic Payments
Email Management
Email Templates
Event Calendar
Extended Stay
Financial Management
For Hostel/Dorm Managers
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
Guest Communications
Housekeeping Management
Inventory Control
Kill Switch
Multi-Channel Management
Multi-Channel Sync
Multi-Currency
Multi-Location
Multi-Property
Online Booking
Order Management
Partner Management
Payment Processing
Point of Sale (POS)
Property Management
Real-Time Analytics
Real-Time Data
Real-Time Updates
Registration Management
Reminders
Reporting & Statistics
Reservations Management
Restriction Management
Room Booking
Room Inventory
Search/Filter
Self Check-In/Check-Out
Single Property
Third Party Booking
Third-Party Integrations
User Management
Website Integration
Website Management

Little Hotelier Integrations

PayPal

happyhotel

Duve

RoomPriceGenie

Little Hotelier User Reviews

Overall Rating

4.0

Ratings Breakdown

53%

21%

10%

Secondary Ratings

Ease of Use

4.1

Value for money

3.9

Customer support

3.9

Functionality

3.8

Steve D.

Verified reviewer

Hospitality

Self-Employed

Used daily for more than 2 years

Reviewed February 2022

Awesome software for a micro operation.

It's been great since the outset. Excellent customer service/support. It's clearly a company that cares about what it does. I think they would fare even better if they were to promote some of the features/apps they offer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. Integration with the other apps available. Flexibility of the view in the calendar. The reports and analytics. And there are tons of features I would love to explore but don't have the time.

Cons:

Not much. I'm really pleased with the recent upgrades to the mobile app. The only feature I'd like to see is the ability for me to colour code my calendar based on the incoming channel. That way I would have a quick visual confirmation that tells me at a glance where the reservations are coming from and would quickly indicate to me how any specific promotion is doing depending on the channel. If the reservation also could have an indicator of what promotion was used, that would be even better!

Vendor Response

Hi Steve, We are grateful you took the time to provide such a positive recommendation. We are thrilled to learn that you find it simple to use the various capabilities of Little Hotelier, including Integration, Flexibility, Reporting, and Analytics. We are over the moon to learn that our team of customer care representatives has been providing you with excellent service. The good news is that we have colour codes in the calendar, and you can look them up at this link: https://learn.littlehotelier.com/s/article/BELH-display?language=en AU#colour-scheme. We hope that this makes it easier to browse visually around the site. We take every piece of feedback seriously and work hard to ensure that our customers always have a positive experience when travelling with us. Join us in the chat if there is anything that you need assistance with. One of our employees will respond to your inquiry as soon as they can. Warmest, Ereena

Replied July 2022

Suzie D.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Reviewed June 2025

Good Experience with Little Hotelier

My experience has been good. I do wish I could do more customization on the website without being a developer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to use and I am able to get assistance when I need it. I like having the app on my phone so I can take care of business on the go.

Cons:

I wish there was a housekeeping module in Little Hotelier. I am the owner and I also clean the rooms but I also have help at times. I would like to be able to keep track of each of our rooms and when they were cleaned, what still needs to be done, maintenance needed, etc.

Reasons for choosing Little Hotelier

I did check others but I can't recall them. I have used OwnerRez in another job and it has more features that I needed.

Vendor Response

Hi Suzie, Thank you for your feedback! We're glad to hear you find the platform easy to use and appreciate the convenience of the mobile app. We’ve noted your suggestions regarding a housekeeping module and additional website customisation options. Feedback like yours helps us identify areas for improvement, and we’ll be sure to pass this along to our team. If there’s anything more we can assist you with, please don’t hesitate to reach out.

Replied June 2025

Alessandra G.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Reviewed May 2025

I am not happy

The people answering the support tab are 99% very nice. I have talked to couple of them, and I always found nice, polite and competent people. Those who had to help with installation, however, were totally inexistent. They convice you to buy it and then they do not follow up at all. They make you feel inadequate as if you are not computer literate you can die! they make you download give you few hints and you need figure it out yourself. We had no support on how to fix rates, how to understand things and how to continue. We basically had to figure out all by ourselves.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I only like the fact that has an APP linked to it and that is relatively cheap.

Cons:

I honestly thought it was more useful. there are a lot of things which are not flexible. there is no way of highlighting if a reservation is provisional or confirmed. there is no difference in color between a direct booking, an agent or an OTA. No reminder for payments.

Reasons for choosing Little Hotelier

I thought it was easy and I liked the first impression in the presentation done by the seller (who then disappeared together with the lady who should have helped us installing all)

Vendor Response

Hi Alessandra, We deeply apologise for the frustration and disappointment you've experienced. Thank you for bringing this to our attention. We hear and understand your concerns regarding your initial onboarding session and want to ensure you receive the support you need. To address this, a senior member of our onboarding team has reached out to you and scheduled a training session for you on Thursday 22/05/2025. In the meantime, if there’s anything else we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane Doshi

Replied May 2025

Wendy N.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Reviewed May 2025

Good customer service experience

Good service to get set up with online sessions to take you through the configuration. The pace of the sessions was very quick - ideally I would have liked a little more time to feel really confident about using the system. It did feel like the pace was driven by getting me live and starting to pay.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Like some of the additional functionality that you don't get from other PMS systems, esp the Guest Engagement features Customer service response for help has been excellent.

Cons:

There are a few small but important things that I can't do that I used to be able to do in my old system. Such as setting viewing preferences for the calendar and being able to set a min age for children

Reasons for choosing Little Hotelier

Additional functionality, especially Guest Engagement features

Reasons for switching to Little Hotelier

Cost driven decision initially. However, whilst Little Hotelier wasn't the cheapest, I chose it because of the functionality it offered

Vendor Response

Hi Wendy, Thank you so much for your detailed feedback. We’re glad to hear you’ve enjoyed the Guest Engagement features and that our support team has been helpful along the way. We truly appreciate your input and we’ve taken note of this and will pass it along to our team. If there’s anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane

Replied June 2025

Anna C.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed April 2025

Great experience with [sensitive content hidden]

My experience with Little Hotelier has been positive overall. While I faced challenges understanding why my rates weren’t displaying correctly on Booking.com, the support—especially from [sensitive content hidden]—was excellent. Once the issue was resolved, the platform proved efficient for managing availability and rates across channels.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I liked most about Little Hotelier was the personalized support I received when I encountered an issue with my Booking.com rates not displaying correctly. Although it wasn’t easy for me to understand what was causing the problem, [sensitive content hidden] from the support team was incredibly helpful and patient. She guided me step by step until the issue was resolved. I also appreciate how the platform connects seamlessly with multiple OTAs, which simplifies rate and availability management once everything is properly set up.

Cons:

The platform is not always intuitive, especially when troubleshooting rate issues. It took me a while to understand where the problem was and how it was affecting my Booking.com listings. Without [sensitive content hidden]’s help, I wouldn’t have been able to resolve it on my own. Some features could benefit from clearer explanations or built-in guidance.

Reasons for choosing Little Hotelier

I compared it with Cloudbeds and chose Little Hotelier because it felt more intuitive, was specifically designed for small properties, and offered strong OTA connectivity with responsive support.

Stuart M.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed May 2025

Random thoughts after five years of use

I usually enjoy it, and find it efficient. There are some parts that seem needlessly proscriptive, such as the minimum character requirement for completing this field for example!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Having clear visibility of the booking calendar. Immediate processing of direct bookings as they are made. Ease of creating and maintaining our website, and of converting bookings from visitors to this website. Helpful humans on the chat screens.

Cons:

There are some screens and data fields in some of the applications which do not actually work or flow into others. This means I have to find the "real" way to change room rates, etc. I also find the bot unhelpful. It suggests a number of ways of doing things (eg, tonight, it gave a list of options for why the way it suggested changing MFA was leading me to an error screen rather than allowing the MFA change. I followed each of these many options, including clearing the history cache, changing passwords, moving to a different secure network, etc before asking for a human - and then I was able to change the MFA within a few minutes). The app continues to have some operational issues, making it less useful than it could be and should be. If it worked and I trusted it, I would use it in preference to the desktop version. Setup of the "Extra Items" section seems to assume these items are large, so does not easily allow for the sale of smaller items such as gift cards, postcards and other products that might usually not be sold for whole dollar figures. Removal of the option not to charge GST in this section was not useful.

Reasons for choosing Little Hotelier

It seemed more integrated across the system, logical, and provided a good template for our website (Canvas). [Note I do not recall the exact name of the others I considered at the time. I have chosen what seems like an unlikely one from the list of options to pass the field above]

Vendor Response

Hi Stuart, Thank you for taking the time to share such detailed feedback. We’re really glad to hear that you’ve found value in the booking calendar visibility, direct booking processing, and ease of maintaining your website. It’s also great to know our support team on live chat has been helpful when you needed them. We truly appreciate your insights on the platform’s functionality. We've shared your comments with the relevant teams as we continue to improve. If there's anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane

Replied May 2025

Allen D.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Reviewed June 2025

Solid Hotel PMS!

Overall, it's a solid product. I would recommend it. Easy to get started and quite powerful. It's cost effective which is great. Customer support is ever present.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and great customer service. Easy to learn the basics and move around between the calendar and channel manager. Great customer support.

Cons:

Some aspects can be confusing. Lack of multiple currencies. Inability to record extra items sold on the invoice in a chronological order. (seems like a simple fix).

Reasons for choosing Little Hotelier

It was a toss up with Cloudbeds. Very close.

Reasons for switching to Little Hotelier

Very old and complicated - not user friendly.

Vendor Response

Hi Allen, Thank you for your feedback! We’re glad to hear you’ve found the platform easy to use and our support team helpful. We appreciate you highlighting the areas that could be improved. These are valuable suggestions and we’ll be sure to pass them along to our team. If there's anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane

Replied June 2025

Fawaz M.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2025

Little Hotelier

Little Hotelier delivers on its promise of simplifying operations and centralizing control. Owners who value an easy‑to‑use, all‑in‑one tool often find it a good fit — but those who need advanced customization, bulletproof integrations, or ultra‑fast support may find the limitations frustrating.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

it simplifies running a small property by putting everything in one place — reservations, availability, pricing, and channel management.

Cons:

I liked the least about Little Hotelier: Customer support delays, technical glitches, Limited or clunky features, Integration challenges, No proactive alerts.

Reasons for choosing Little Hotelier

it’s purpose‑built for B&Bs, guesthouses, and small hotels, rather than being a scaled‑down version of a system designed for big properties.

Adam J.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 2 years

Reviewed May 2025

Helpful Staff and good service

Staff are helpful and answer any query you have, whether big or small. And they ensure you are happy with the results before ending the query.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use of the service is once set up. Staff are always there to help and answer any query, whether big or small

Cons:

The set-up process is fiddly and can mean you repeating several processes before fully activating your business on the channel manager.

Reasons for switching to Little Hotelier

More features were available with Little Hotelier

Vendor Response

Hi Adam, Thank you for sharing your feedback! We’re glad to hear that once set up, the platform has been easy to use and that our team has been consistently helpful and supportive. We truly appreciate your patience as we work to streamline the process. If there's anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane

Replied May 2025

Jeroen T.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Reviewed June 2025

Review of LittleHotelier

Positive: it delivers all the basic options as promised. Missing some advances features, but aware of the 'basic' standard.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Straightforward functions, fast helpdesk support. Onboarding process was very easy, no nonsense approach.

Cons:

Limited rate setup/functionalities: missing the ability to derive ALL room rates from one single rate.

Reasons for choosing Little Hotelier

Price, basic needs: LittleHotelier is nothing more then we need in daily operation.

Vendor Response

Hi Jeroen, Thank you for your feedback! We're glad to hear you had a smooth onboarding experience and that our support has been responsive. It's great to know the system is delivering the core functions you expected. We appreciate your input. These are valuable suggestions and we’ll be sure to pass them along to our team. If there's anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane

Replied June 2025

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