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GoCo vs Paychex Flex

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Updated February 11, 2026

GoCo vs Paychex Flex: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price

Pricing available upon request

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Self Service Portal
5.0
Employee Profiles
4.76
Onboarding
4.75
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Data Security
4.75
Leave Tracking
4.71
Direct Deposit
4.70
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Integrations
Paychex Flex
Paychex Flex
ADP Workforce Now
ADP Workforce Now
Gusto
Gusto
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Xero
Xero
QuickBooks Online
QuickBooks Online
Sage Intacct
Sage Intacct
See All
Pros / Cons
  • Dashboards made payroll seamless, and compliance easier to monitor.
  • We're still dealing with payroll tax issues that they created during the onboarding process- and they're blaming Gusto- and Gusto is blaming GoCo. When seeking support online their responses are usually a link to a page on their help site.
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  • The platform also offers employee self-service options, allowing workers to access their pay stubs, tax forms, and personal information easily.
  • Customer service, tax service (many many errors), processing, data integrity, they sold our employee data to a predatory payday loan company.
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Ease-of-Use
Highest performing feature
in the comparison
4.6/ 5
4.2/ 5
Value for Money
Highest performing feature
in the comparison
4.5/ 5
4/ 5
Customer Support
Highest performing feature
in the comparison
4.4/ 5
3.9/ 5
Functionality
Highest performing feature
in the comparison
4.3/ 5
4.1/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2022
FrontRunners 2026
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad