1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Payroll Software

/

OnPay

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

OnPay 2026: Benefits, Features & Pricing

Wondering if OnPay is right for your organization?

Our Payroll Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

OnPay
OnPay
4.8
(460)
FrontRunner 2026

Pricing

Starting at $49.00 per month

About OnPay

OnPay is a cloud-based payroll solution that helps small businesses automate tax filing and payment workflows. Key features include employee self-onboarding, new hire reporting, automated payroll taxations and scheduled pay runs. OnPay provides an employee portal for updating information, onboarding and accessing past pay stubs and tax forms. Businesses can track their employees’ PTO, vacation and sick leave. The solution provides a document vault for storing contracts and employee notes. It offers integration with third-party applications like Xero, QuickBooks, Guideline, Vestwell and more.

Featuring a comprehensive suite of tools, OnPay simplifies payroll processing by automating calculations and tax deductions, offering direct deposit options and providing detailed reporting capabilities. This streamlined approach to payroll management ensures accuracy and compliance with tax regulations, relieving businesses of the burden of manual processing and minimizing the risk of errors. OnPay's HR management features centralize employee information, enable time-off requests, track benefits utilization and facilitate compliance with labor laws and regulations. By consolidating HR tasks i...

nto one platform, OnPay enhances organizational efficiency and empowers users to maintain accurate and up-to-date employee records. The benefits management module of OnPay allows businesses to customize employee benefit offerings, track enrollments and manage contributions seamlessly. By simplifying benefits administration and ensuring compliance with regulations, OnPay helps businesses enhance employee satisfaction and retention by providing a platform for managing benefits effectively. OnPay's integrated platform facilitates the seamless flow of data between payroll, HR and benefits functions, reducing manual data entry and enhancing operational efficiency. By providing a holistic view of employee information and promoting data integration, OnPay enables businesses to make informed decisions and streamline administrative processes. Another employee management feature offered by OnPay is 401(k) planning that helps employees plan for their retirement. The solution manages compliance, deductions and investment portfolios for users. It also allows employees to access their pay stubs and W2 forms online. OnPay offers services on a monthly subscription basis that includes support via phone and through an online knowledge base.

OnPay Screenshots

0
0
1
2
3
4
5

OnPay Pricing and Plans

Starting price: $49.00 per month
Free Trial
Free Version

Basic

$49.00

per user, per month

Plan includes:

  • Automated Tax Payments and Filings
  • Expert Support
  • Free W-2 and 1099 Processing
  • HR + Benefits
  • HR Tools and Software Integrations
  • Unlimited Monthly Pay Runs
Advisor Get Price CTA Image

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

OnPay Features

  • Popular features found in Payroll
    401(k) Tracking
    Benefits Management
    Check Printing
    Compensation Management
    Compliance Management
    Direct Deposit
    Employee Database
    Self Service Portal
    Third-Party Integrations
    W-2 Preparation
    Wage Garnishment
  • More features of OnPay
    1099 Preparation
    Access Controls/Permissions
    Accounting
    Accounting Integration
    Activity Dashboard
    Activity Tracking
    Alerts/Notifications
    Approval Process Control
    Archiving & Retention
    Audit Management
    Audit Trail
    Benefits Dashboard
    Certification Tracking
    Chatbot
    Collaboration Tools
    Compliance Tracking
    Configurable Workflow
    Customizable Reports
    Customizable Templates
    Dashboard
    Data Import/Export
    Data Visualization
    Deduction Management
    Digital Signature
    Document Management
    Document Storage
    Electronic Forms
    Electronic Signature
    Employee Benefits Administration
    Employee Handbook
    Employee Management
    Employee Onboarding
    Employee Portal
    Employee Profiles
    Employee Self Service
    For Accountants
    For Cloud
    For Small Businesses
    Health Insurance Administration
    HR Management
    HSA/FSA Administration
    Learning & Development
    Leave Tracking
    Mobile Access
    Multi-State
    Offboarding
    Onboarding
    Online Benefits Enrollment
    Orientation Workflow Management
    Payroll Management
    Payroll Outsourcing
    Payroll Reporting
    Policy Management
    Process/Workflow Automation
    Real-Time Reporting
    Reminders
    Reporting/Analytics
    Reporting & Statistics
    Role-Based Permissions
    Sick Leave Tracking
    Split Deposits
    Task Management
    Tax Calculation
    Tax Compliance
    Tax Filing
    Time Off Management
    Time Off Requests
    Time Tracking
    Training Management
    Vacation/Leave Tracking
    Web-based Deployment
    Workflow Management

OnPay Integrations

QuickBooks Online
QuickBooks Online
Integration rated 4.7 from 13 reviews
QuickBooks Online Advanced
QuickBooks Online Advanced
When I Work
When I Work
Deputy
Deputy
QuickBooks Time
QuickBooks Time
Humanity
Humanity

See all 7 integrations

OnPay User Reviews

Overall Rating

4.8

Ratings Breakdown

5

90%

4

7%

3

1%

2

0%

1

2%

Secondary Ratings

Ease of Use

4.7

Value for money

4.9

Customer support

4.8

Functionality

4.7

Sara's profile

Sara B.

Verified reviewer

Hospital & Health Care

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed March 2023

Payroll for our company is handled via OnPay

5

Payroll is processed, taxes are paid and filed, and year-end reports are generated all through OnPay. The reason I went with OnPay is that they provide a turnkey service at a reasonable price. The onboarding process was painless, and customer service has been superb.

Ratings Breakdown

5
Ease of use
4
Value for money
4
Customer support
5
Functionality
icon
Pros:
Thanks to OnPay, I can now run all of my commissions once a week, which is considerably more convenient for both my clients and my team. After a lot of research, I settled on OnPay, and I couldn't be happier with my decision. It was smooth sailing all the way through the transfer they facilitated for me in the middle of last year.
Cons:
I'd like new hires to use the app to fill out more information, such as their Emergency Contact information. Instead than needing to log in and check, it would be great to be alerted when a candidate has accepted a proposal.

Reasons for switching to OnPay

I received first-rate assistance and service from them. Allow you to easily conduct payroll whenever you like, as often as you need, and for a flat rate per person and per month.

Read More

AC

Aaron C.

Verified reviewer

Food & Beverages

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed November 2025

Great company offering massive convenience

5

Overall, OnPay is a fantastic company and I enjoyed utilizing their services. If it weren’t for the fact that our new POS system contains an all-in-one payroll, time keeping and taxes app, I would probably still be with OnPay.

Ratings Breakdown

5
Ease of use
5
Value for money
4
Customer support
4
Functionality
icon
Pros:
The ease and convenience that OnPay provided was fantastic. I never had to worry if employees got paid on time or not. And then automatically taking care of payroll taxes and filing everything for me was great!
Cons:
The only thing I didn’t like is that if there was anything wrong with payroll in any particular week, they completely lock you out of the account until it’s fixed. It makes it difficult to be able to tell exactly what’s going on when you can’t access your own account.

Reasons for switching to OnPay

Toast was far too expensive and not nearly as easy to use and understand.

Read More

AL

Amy L.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed October 2022

The features we need at a great price

5

Excellent. Simple to use, clear records and communication, easy integrations.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
OnPay provides all the payroll, tax compliance, and vacation tracking services we need, in an easy to use interface. Our previous payroll company had no way to denote a QSEHRA, and provided poor customer service. OnPay is responsive, helpful, and innovative, especially around many COVID changes and services.
Cons:
Sorry that the price is increasing, but I get it.

Reasons for choosing OnPay

Price and ease of use

Reasons for switching to OnPay

No ability to document QSEHRA payments.

Read More

RR

Robert R.

Verified reviewer

Information Technology and Services

Self-Employed

Used monthly for less than 6 months

Reviewed November 2025

Great payroll service

5

5 stars - completely satisfied. Their communication is second to none. Every question was answered and explained thoroughly

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Great payroll service - website is very user friendly with some nice features - running payroll is straight forward - everything needed is displayed on one page - the service is reasonably priced. The absolute best part is their onboarding process with a zoom meeting to run the first payroll.
Cons:
being in different time zones which is common but nothing to dislike about the company at all. Great experience.

Reasons for choosing OnPay

A great payroll service that met my needs without paying for services I won't use. Their straight-forward website without bloat is perfect.

Reasons for switching to OnPay

the absolute worst website and unable to get the support I needed...

Read More

JC

Jackie C.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed May 2025

Happy transfer

5

Fantastic! Moving from our old payroll system to this one was a huge upgrade. The transition was so simple and any time I call with a question, it is answered quickly and kindly.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
How user friendly it is. If anyone is afraid to go to an online payroll system, I recommend this one. It’s extremely easy to navigate.
Cons:
The reports aren’t as user friendly as I would like. I have to print off several different reports to get all the info I need.

Reasons for choosing OnPay

More reasonably priced and an easier transition process.

Reasons for switching to OnPay

Paychex was expensive, made mistakes often and the customer service was awful.

Read More

AB

Ashlee B.

Verified reviewer

Financial Services

2-10 employees

Used daily for less than 6 months

Reviewed October 2025

Don’t hesitate, just buy.

5

From the first sign up to now, it’s been amazing. We got the first month free which really helped us learn and see the functions without the pressure. Onboarding was seamless and customer service is amazing.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The onboarding assistance, the price, and the intuitive system. I appreciate that their team made it easy to transition over and the price is amazing for its value.
Cons:
I do not have any complaints at this time. I think the platform looks nice and so far it’s been no issue.

Reasons for switching to OnPay

Price, ease of use, functionality. Pretty much everything was better with onpay.

Read More

BR

Ben R.

Verified reviewer

Marketing and Advertising

Self-Employed

Used monthly for less than 6 months

Reviewed January 2026

Fantastic Customer Service

5

My overall experience was very positive. The buying experience was easy, the hands-on customer service onboarding was stellar.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The customer service was incredible. I had a very tight deadline to buy, onboard, and run payroll. Their onboarding leader got on the phone and walked me through everything and ensured I met my payroll deadline.
Cons:
I don't have any complaints. The product UX is good and fairly intuitive. The cost is very reasonable.

Reasons for choosing OnPay

Peer recommendations, speed to go live, cost, ease of use,

Read More

OD

Olga D.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used weekly for free trial

Reviewed December 2025

Great service and easy to use

5

Great experience! Being new to payroll it's very important to find a supportive service that will be easy to navigate!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
Customer support is very good and reliable. Flexible communication methods, can use email, or phone, whichever you prefer.
Cons:
Not being able to set date of payroll check to be sooner to when I ran payroll l. I wish I could make the date of check closer.

Reasons for switching to OnPay

Not great customer support with SurePayroll, emailed multiple times before getting a response

Read More

DM

Dasha M.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used monthly for less than 6 months

Reviewed December 2025

Excellent Experience for New Business

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
We are a new organization so we had to set up a new payroll system. OnPay was very helpful in walking us through step by step.
Cons:
I have no complaints thus far about OnPay. Everything is intuitive, and there are many ways to get questions answered.

Reasons for choosing OnPay

They had terrible customer service. OnPay was so much better.

Read More

NF

Nancy F.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used weekly for less than 6 months

Reviewed January 2026

Strong Customer Support and Smooth First Payroll Experience

5

OnPay has been proactive, responsive, and clear at every stage. As a first-time payroll user, their support and communication made the process much easier and gave us confidence that payroll was being handled correctly.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
The customer service has been excellent. Communication has been very prompt and clear, and the team was proactive in helping us get our first payroll processed successfully. This was my first time running payroll, and I really appreciated how approachable and supportive they were throughout the process.
Cons:
As a new user, I don’t have any significant complaints about OnPay at this time. The platform has met our needs so far, and the customer support has been very strong, which has helped offset the learning curve.

Read More

Showing 1 - 10 of 460 Reviews

Other Top Recommended Payroll Software

Rippling
Rippling

4.9 (4533)

Recently recommended 469 times

BambooHR
BambooHR

4.6 (3097)

Recently recommended 455 times

Paycom
Paycom

4.4 (1142)

Recently recommended 344 times

TriNet HR Plus
TriNet HR Plus

4.2 (823)

Recently recommended 315 times

Advisor Get Price CTA Image

Stuck Between Options?

Our experts can help you compare OnPay with other top options, so you can find the best fit for your needs.

See what companies are saying about Software Advice