Column Case Management 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Column Case Management

4.3

(3)

Pricing

Starting at $20,000.00 per year

About Column Case Management

Column Case Management is a cloud-based software designed to help law enforcement agencies handle and streamline the entire case lifecycle, from intake to case closure. Supervisors can store collected evidence in a unified database and utilize the search functionality to retrieve specific files from the repository.

Column Case Management provides a National Incident-Based Reporting System (NIBRS) module, which allows legal professionals to standardize investigatory data. Using the built-in duplicate detection tool, managers can identify duplicate records and merge them to prevent data redundancy. Agencies can also use the Internal Affairs module to handle police complaints, create reports and automatically receive notifications regarding proceedings.

Column Case Management Screenshots

Column Case Management Pricing and Plans

Starting price: $20,000.00 per year

Free Trial

Free Version

Basic

$20,000.00

per year

No plan information available

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Column Case Management Features

Popular features found in Legal Case Management
Billable & Non-Billable Hours
Calendar Management
Case Notes
Client Portal
Communication Management
Conflict Management
Electronic Signature
Task Management
Trust Accounting
Workflow Management
More features of Column Case Management
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
API
Audit Management
Audit Trail
Case Management
Compliance Management
Contact Management
Court Management Integration
Crime Scene Management
Criminal Database
Customizable Forms
Data Management
Data Visualization
Document Management
Document Storage
Evidence Management
Field Reporting
Incident Management
Incident Mapping
Internal Affairs Administration
Investigation Management
Monitoring
Reporting & Statistics
Risk Assessment
Search/Filter
Single Sign On
SSL Security
Subject Profiles

Column Case Management User Reviews

Overall Rating

4.3

Ratings Breakdown

33%

67%

Secondary Ratings

Ease of Use

4.7

Value for money

4.3

Customer support

4.3

Functionality

4.7

Have you used Column Case Management and would like to share your experience with others?

Verified

Reviewer

Insurance

10000+ employees

Used daily for more than 2 years

Review source

Reviewed June 2019

Case Management Implementation

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software helps us prioritize and manage various problems we have in our organization. The software has been implemented on the AR framework and integrates with BMC/Remedy to automatically create a case record for us to complete our investigation. Our investigation includes storing documentation and adding data to better quantify the issue.

Cons:

Support in a large corporate environment--with different security, processes, and architecture--proves to be difficult. That said, Column IT appears to be receptive and committed to obtaining feedback and bettering their overall processes.

Reasons for choosing Column Case Management

Integration with Remedy/BMC was straight forward and made case record creation simple.

Cheryl G.

Verified reviewer

Law Enforcement

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

Column Case Investigative Review

The Column Case Management System is perfect to manage an investigation from start to finish. Anything related to an investigation is saved in Column. We don't even keep hard copies once the documents are saved in Column. The Journal entries tell the story of the investigation. We did a customization to request and generate subpoenas right from Column. What a time saver and once again, very user friendly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very user friendly. It is very easy for the investigators and auditors to keep track of everything that has been assigned to them and at any given time they can see just where things are at on a specific investigation.

Cons:

At this time there is really nothing that I can say.

John W.

Verified reviewer

Information Technology and Services

10000+ employees

Used monthly for more than 2 years

Review source

Reviewed May 2019

Overall usability and satisfaction

We use this application for our Non-IT Help Desks. Basically, if you're not the IT shop, you're using Column Case Management. It is the best suited application for this scenario. Many want to go the route of ITSM suite for this, but it's not optimal. ITSM suites align IT services with lines of business, which limits its use when only being used with a line of business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This application is extremely robust. There's not much it can't do. Not to mention, if it can't do it OOTB, it can be customized (albeit at a cost) to do what you need it to. But, having said that, i think the biggest advantage Column has against most (if not all) of their competitors, is the use of Float/Concurrent licenses. this brings the overall yearly maintenance costs drastically down, as compared to their competition.

Cons:

The customization aspect get get very pricey. Although I believe in later versions of the application, upgrades don't take additional customizations, in our situation currently, it will cost us additional money for us to upgrade so the same customizations remain in the latest version.

Showing 1 - 3 of 3 Reviews