Clio vs. 8am MyCase: 2026 Comparison
Updated June 20, 2025 at 2:51 PM
Written by Preksha Buttan
Writer
Edited by Caroline Rousseau
Senior Editor
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- Introduction
- Comparison Snapshot
- Pricing Comparison
- Reviewers Perspective
- Key Features Comparison
- Bottom Line
- Other Popular Comparisons

The majority of recent reviews (98%) come from small businesses in the law practice and legal services industry.
Pros:
- Case management
- Client portal
Cons:
- Poor customer service
- Document management issues
2,462 verified reviews evaluated
189 features analyzed
52 integrations considered
Comparison Snapshot
Starting Price
$59.00
Starting Price
$49.00
Pricing Comparison
Starting Price
$59.00 / month
EasyStart
$59.00 / month
Essentials
$99.00 / month
Advanced (Popular)
$139.00 / month
Complete
$169.00 / month
Starting Price
$49.00 / month
Basic
$49.00 / month
Pro
$99.00 / month
Advanced
$119.00 / month
Both Clio and MyCase offer tiered pricing and free trials, giving you a chance to test the tools before making a commitment. The main difference lies in their pricing plans—Clio offers four plans, while MyCase provides three. Trial lengths also vary, with Clio offering a 7-day trial and MyCase offering 10 days. Both platforms let you choose between monthly and annual billing. While their pricing models share some similarities, their key diff...
erences become clearer when you look more closely. ### Clio pricing Clio offers four pricing tiers tailored to law firms with varying needs and team sizes. The __EasyStart Plan__ starts at $49 per user per month (billed annually) or $59 per user per month (billed monthly) and includes essential tools to manage solo or small firms: - Case and contact management - Mobile apps for iOS and Android - Credit and debit card payments - Invoicing - Trust account reporting The __Essentials Plan__ is priced at $89 per user per month (billed annually) or $99 per user per month (billed monthly) and includes everything in EasyStart, plus added features to simplify workflows: - Custom fields - Accounting integrations - Document templates - Text messaging and reminders - Originating attorney reporting The Advanced Plan is $119 per user per month (billed annually) or $139 per user per month (billed monthly) and builds on the Essentials Plan with tools for growing firms: - Matter stages - Split billing - Automated workflows - Advanced tasks - Matter budgets Finally, the __Complete Plan__ is $149 per user per month (billed annually) or $169 per user per month (billed monthly) and includes everything in the Advanced Plan, with added customization and support: - Full-text document search - Fee allocation reporting - Task productivity reporting - Live onboarding training - Priority support All plans include a 7-day free trial. Besides, Clio also offers several __add-ons__, including: - Clio Grow - Clio Duo - Clio Accounting - Personal injury - HIPAA liability protection - Clio Draft ### MyCase pricing MyCase offers three pricing tiers designed to accommodate law firms of various sizes and needs. The __Basic Plan__ starts at $39 per user per month (billed annually) or $49 per user per month (billed monthly) and includes essential features such as: - Case management - Legal calendaring - Unlimited document storage - Conflict check tracking - Customer support The __Pro Plan__ is priced at $89 per user per month (billed annually) or $99 per user per month (billed monthly) and includes everything in the Basic Plan, plus: - Client portal - Unlimited e-signatures - Client intake forms - Legal CRM - Text editing The __Advanced Plan__ is $109 per user per month (billed annually) or $119 per user per month (billed monthly) and includes all features from the Pro Plan, along with: - Advanced document management - Full text search - Document summaries - Desktop Drive for Files (PC and Mac) - MyCase Open API All plans come with a 10-day free trial. MyCase also offers several __add-ons__ to enhance its core functionalities: - LawPay Payments - MyCase Accounting - Website ### What are users saying about Clio and MyCase pricing? Comparing pricing between Clio and MyCase can be confusing. However, user reviews reveal that users tend to like or dislike each tool for reasons related directly to pricing. __Positives:__ - Clio users value an all-in-one platform, flexible user scaling, and time-saving tools. - MyCase users appreciate the inclusion of e-signing, billing, and payment features at lower tiers. __Negatives:__ - Clio users find key features locked behind expensive tiers and cite rising costs and added fees for support staff as drawbacks. - MyCase long-term users find sharp price increases, a lack of role-based pricing, and extra charges for web services frustrating.
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Reviewers Perspective
Ease of Use
Clio Reviewers Rating
"It is user-friendly and helps me manage all the essential aspects…"
4.0
8am MyCase Reviewers Rating
"the ease of billing and keeping up with case activity have been invaluable…"
4.0
Both Clio and MyCase are praised for being user-friendly platforms that support legal professionals in managing their day-to-day operations efficiently. Users appreciate:
- Clio’s clean and modern interface, which allows for quick navigation and smooth task management.
- MyCase’s professional layout and intuitive design make it easy to access case details, add notes, and manage tasks.
- Helpful training resources—Clio offers detailed instru...
Value for Money
Clio Reviewers Rating
"Not only do we manage our clients, we also manage other relevant parties…"
5.0
8am MyCase Reviewers Rating
"Not only do we manage our clients we also manage other relevant parties…"
5.0
Clio and MyCase are popular with solo and small to midsize law firms for their core legal features and ongoing updates. Both are seen as good investments, though they differ in what’s included at each pricing tier.
There are a few key differences that affect the perceived value of each tool.
Features and integrations
- Clio offers time tracking, billing, document management, and 250+ integrations. Advanced tools like document automati...
Customer Support
Clio Reviewers Rating
"Clio is always adapting to improve and take feature requests into consideration…"
5.0
8am MyCase Reviewers Rating
"Whenever there's an issue, the MyCase Support team responds quickly…"
5.0
Both Clio and MyCase offer customer support through multiple channels. Clio provides live chat, phone, and email support on weekdays, along with tutorials, help articles, and training videos. MyCase offers phone and email support during business hours, plus an in-app help center and searchable knowledge base.
Reviewers generally share positive feedback about support experiences with both platforms. Many users highlight fast responses and he...
lpful resources: - Clio users say the support team is polite, knowledgeable, and effective at resolving issues. They also appreciate the tutorials and videos that make self-guided troubleshooting easier. - MyCase users highlight the responsiveness of U.S.-based support staff and the detailed knowledge base. Some also note that customer feedback influences product updates. That said, users have also noted some limitations: - Clio users mention long wait times, inconsistent support quality, and slower service as the company has grown. - MyCase users report delays in getting help during onboarding, limited communication around software restrictions, and difficulty getting refunds. Overall, Clio and MyCase are known for helpful support and strong self-service resources, though users would like more consistency and faster response times—especially during setup or when dealing with urgent issues.Expert Analysis of Features
Legal case management
Clio Feature Rating
4.60 / 5
8am MyCase Feature Rating
4.80 / 5
Clio and MyCase both offer strong legal case management features that help law firms stay organized, meet deadlines, and manage client matters efficiently.
Here’s what Clio users like about this feature:
Customizable case views and fields that support detailed matter tracking
Easy access to documents, deadlines, and client activity in one platform
Seamless integrations with tools such as Outlook and DocketTrak for task syncing and scheduling
Here’s what MyCase users like about this feature:
All-in-one dashboard for tasks, documents, and client communication
Simple, reliable task scheduling that helps manage multiple cases
Integrations with Outlook and Docketwise to streamline immigration and litigation workflows
Some users experience challenges with case management on both platforms:
Clio users mention limited options for repeating tasks and occasional gaps in document and deadline workflows.
MyCase users report slow load times, file upload size limits, and difficulty minimizing tasks while multitasking.
Legal case management for Clio:
Of the 85 users who gave detailed feedback, 96% rated case management as important or highly important, especially for firms handling complex cases that require customization.
Legal case management for MyCase:
Among 64 reviewers, 98% said case management is important or highly important, with many praising its simplicity and ability to keep everything in one place.
Client management
Clio Feature Rating
4.70 / 5
8am MyCase Feature Rating
4.50 / 5
Clio and MyCase both offer client management features that help law firms stay connected with clients and keep case information organized.
Here’s what Clio users like about this feature:
Centralized client profiles with contact details, communication history, and billing info
Custom fields to tailor records to firm-specific needs
A built-in client portal that simplifies document sharing and keeps clients informed
Here’s what MyCase users like about this feature:
A secure client portal that allows for real-time updates and easy document sharing
Integrated text messaging for fast communication
The ability to manage multiple matters under a single client profile
Some users experience challenges with client management on both platforms:
Clio users mention occasional issues with Gmail integration and limited calendar syncing.
MyCase users report trouble navigating client information and say the interface can be confusing for clients; better calendar integration is also a common request.
Client management for Clio:
Of the 49 users who provided detailed feedback, 96% rated client management as important or highly important. Clio is seen as a reliable solution for firms that want structured client records and efficient communication.
Client management for MyCase:
Among 63 reviewers, 95% rated client management as important or highly important. Users appreciate the communication tools and client-facing features, though some note room for improvement in navigation and usability.
Billing and invoicing
Clio Feature Rating
4.50 / 5
8am MyCase Feature Rating
4.40 / 5
Clio and MyCase both offer billing and invoicing features designed to streamline time tracking, invoicing, and payment collection for law firms.
Here’s what Clio users like about this feature:
Built-in time tracking and invoice generation
Clio Payments for seamless online payment processing
The ability to send invoices directly to clients and monitor payment status
Here’s what MyCase users like about this feature:
Simple invoice creation and easy payment tracking
Integration with LawPay and QuickBooks
Automated reminders and tools that help speed up collections
Some users experience challenges with billing on both platforms:
Clio users report issues with customizing invoice templates, editing pre-bills, and applying payments across matters; delays with Clio Payments and limited reporting are also noted.
MyCase users mention limited customization for contingency billing, fewer editing options, and occasional performance issues in the mobile app.
Billing and invoicing for Clio:
Of 123 users who shared detailed feedback, 95% rated billing and invoicing as important or highly important. Clio is a solid choice for firms seeking a comprehensive billing system with integrated payments, though some users want more flexibility.
Billing and invoicing for MyCase:
Among 109 reviewers, 94% rated billing features as important or highly important. MyCase is seen as reliable for everyday billing tasks, but users suggest improvements in customization and mobile app performance.
Bottom Line:
Clio is a legal management platform tailored for small firms and solo practitioners. It brings case tracking, billing, and client management into one system. Users appreciate its customization options for workflows and data fields. While some find the pricing structure restrictive and invoicing less flexible, Clio remains a strong choice for firms needing an all-in-one solution.
MyCase appeals to small legal practices with its ease of use, client communication tools, and mobile access. It simplifies billing and keeps case data organized. Users appreciate the quick support and regular updates. However, some note issues with document handling, limited customization, and app performance. MyCase suits firms seeking simplicity and streamlined daily operations.
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Sources
Our independent and objective research is based on market demand signals along with analysis of our proprietary data, including product information, verified user reviews, and advisor conversations with buyers. We did not consider client status when selecting products in this list.
Product descriptions: In our descriptions of each featured product, we included the following details:
Most valued features: Our research team analyzed verified legal software reviews on Software Advice to identify each product’s highest-rated features (among features with at least 5 reviews). We then summarized user sentiment using real reviews for each feature.
Review excerpts: Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, sentiment, topic coverage, and thematic relevance. Excerpts represent user opinion and do not represent the views of, nor constitute, an endorsement by Software Advice or its affiliates. Excerpts are trimmed for brevity.




