Brainier LMS Software


Brainier LMS is a learning management system developed for companies of all sizes. Businesses in hospitality, insurance, banking, consulting, training, property management, real estate, telecommunications and various other industries can adapt the platform to their needs.

Core functionalities include learning management, certification and compliance management, content authoring, extended enterprise, virtual classroom, social learning, mobile learning, course library and SCORM compliance. Brainier LMS is equipped with a reporting wizard that generates learner and trainer user analytics. The system also offers a content library of learning materials. Custom securities can be set to allow different levels of user accessibility and security.

Brainier LMS is entirely browser agnostic. Users can access the system from mobile devices and remote desktops.



29 Reviews of Brainier LMS

Overall rating

4.48 / 5 stars

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Showing 1 - 20 of 29 reviews

December 2018

Guillermo from Sims Metal Management

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Great system, great support, easy to integrate and run

Our experience with Branier is great. The functionality covers everything we need. They provide excellent personalized support.

Pros

Simplicity and features. It includes everything we need.

Cons

Can't think of any features I'm missing.

December 2018

Ashley from AMPI

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Customer support

5 of 5

Functionality

3 of 5

December 2018

Brainier LMS

We really like that this integrates with UltiPro. It's also been helpful for employee acknowledgements to policies as well as assigning training.

Pros

The customer support is fantastic. We have a designated representative who is responsive and is always there to help us troubleshoot. There are also several format options for delivering training.

Cons

The software isn't designed in a way that makes knowing where to click obvious. Several of our admins struggle with understanding the software works and running reports.

December 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Elizabeth's Review

The customer support is amazing. Each person that answers the phone when I call is more helpful then the next. No one ever makes me feels rushed

Pros

Compatibility with other programs and ease of use- mobile viewing capabilities

Cons

I like everything. It was hardest to understand the group files but i think that was because of the files on our end.

December 2018

Rama from Chemtrade Logistics Inc.

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Great training program!

Users find it easier to use this system. They are able to print out material for future reference. We are also able to add in videos in several formats which has enhanced the learning experience.

Pros

It is easy to add courses and material to the LMS. Changes in group structure are also easily made.
Users find the system easy to use.

Cons

It took a bit of time to understand how to create.custom reports.

December 2018

Catherine from Kimley-Horn

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

Helping us grow

Our firm is growing, and Brainier's team has been consulting us throughout the year on ways to adapt our current approach to accommodate our new needs. We are so picky, and they provide thoughtful approaches with each request.

Pros

The newest release has an attractive dashboard with several visual and interactive opportunities. Makes are content look better!

Cons

There are opportunities for refinement that would help our users and admins. Each small feature combined would make a big impact.

November 2018

Eric from Merrill Gardens

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Brainier LMS Gets the Job Done

I value the relationship our organization has with Brainier. They have been a superb business partner. Their LMS product works for our needs and also provides a number of features that fall outside of our scope. Their interest in listening to their clients is apparent. Our input seems to matter. We will continue to work with Brainier to achieve our training needs.

Pros

This LMS has many features that make it easy for users and administrators to use the system to produce the best results. The Student portal of the LMS is fantastic. It is very intuitive and consistent with other web platforms.

Cons

As with many LMS(s), the administration portal could be designed to be a little simpler to use. It seems like there are sometimes too many steps to accomplish a simple task. Some of the features feel complicated where they could designed in a more streamlined and logical manner.

November 2018

Leena from NGK Ceramics

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Brainier LMS

Brainier have great support team, great IT team that does all the things that needs to be done. They take advice and try to accommodate your need as much as they can, when they update the software. This is a great team of people who work together in a timely manner.

Pros

This is a very friendly user face and back end administrative software.

Cons

There is no con about this software that I can think of or remember.

November 2018

Emily from NGK Ceramics USA

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Emily from NGK

We have been attempting to use Brainier LMS for record keeping and although it does everything we need it to, it has been a struggle to implement due to management resistance. We are still working on it though and have made strides in the last 3 years of using it. Overall, we have received exceptional customer service and our questions are always answered quickly and sufficiently.

Pros

I like how easy it is to use. It is very fluid and user friendly, so I and many of my colleagues have picked it up quickly.

Cons

I honestly can't think of anything right now.

July 2018

Fred from Cyxtera Technologies

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Simple to use, packed full of features

-The customer support is amazing! They are always incredibly helpful, extremely knowledgeable, and just an absolute joy to work with!

Pros

- Incredibly intuitive. Each of the modules within the support team uses a step-by-step process to get things done. The final step, "here is precisely what you're about to do, are you sure?" is extremely helpful for beginners like me
- Customer Service is the best I've ever seen. I love that when I call the person I talk to addresses me by name and is already logged into my LMS client before we even get into the issue. Out of the 9-10 times I've had to call (most are my inexperience, not system problems) the request has never taken longer than 24 hours to solve. I just cannot say enough good things about Customer support.
- the "Experience" site is used to share knowledge among other Admin users. I love this feature!!

Cons

I wish I could come up with some words to say

December 2017

McKayla from NCS

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

Impressive LMS

Our Learning Application Specialist has been great in helping us get the system set up and running. Very patient and kind in his communications and support of our objectives.

Pros

Love that we have control over all functionality of elan, ease of use of the product, and the knowledge of customer service and service support team members.

December 2017

Kristin from Quinn Contracting Ltd.

Company Size: 501-1,000 employees

Review Source


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

December 2017

Implementation

Pros

Excellent communication with Brainier team, weekly meeting are very beneficial. The team is very organized and helpful with our questions and they are very quick to respond.

Cons

Some of the work is quite technical with integrating Brainier and UltiPro and for someone without background knowledge in that area it can be frustrating and a bit difficult to understand what is happening in the process.

December 2017

Eric from Merrill Gardens

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

3 of 5

December 2017

Easy for Students to Use

Elan is a suitable system for our organization's needs. The working relationship that I have with the Brainier team has been very valuable. I appreciate what they are able to offer and wish them continued success as they grow their customer base.

Pros

The student portal is very simple for our students to access and complete their courses. The user interface is attractive and training records are able to be retrieved easily. Elan meets our needs as our training environment has been put into the spotlight.

Cons

This is the third LMS that i have worked with. The admin side of Elan lacks some of the flexibility that I have experienced with other systems. Some of the logic tied to the admin functionality doesn't seem to align with my needs to administer the system.

December 2017

Kami from Quinn Contracting

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

4 of 5

Functionality

4 of 5

December 2017

Implementation coming soon

Pros

Brainier seems fairly user friendly and can provides basic ways to create courses. The support we have from our rep has been excellent.

Cons

Other products have a library of template content you can use which is nice to make a professional looking end product.

December 2017

Dotty from Southern Farm Bureau Life Insurance Company

Company Size: 501-1,000 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2017

The product works well and ties in with our HR system. Setup was confusing and difficult, but it works smoothly now.

Pros

It ties in with our HR system and communicates with employees through Outlook. There is a wide variety of content available.

Cons

Setup was very difficult and confusing. Communication with our HR company and Brainier could have been better.

December 2017

Dawn from Ameris Bank

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

Big fan of the Brainier LMS!

At this moment, I don't have many cons...sometimes the cons are that I want something that isn't out there...as long as they are looking into what I want, that's all I can hope for. I have made choices that turned out to be not so great after a while...using the Brainier LMS is NOT one of those. I am still happy with it, still excited about it, and look forward to it's growth that brings our Company to a better place.

Pros

You can't speak of the LMS without talking about it's ease of use. It's the number one thing for users! It has to be easy enough for people to use so you don't spend all of your time walking people through managing their learning all of the time. The second thing...reporting! I get 95% of what I need out of the static reports and it provides me with numbers hat we couldn't get before. Yes, other LMS platforms may offer the same thing but these seem so easy...ties into the ease of use. Third, the implementation team, the help desk, and the sales team...these people are real people and do their absolute best to help in any way that you ask. They are never insulting when the problem is actually me. I trust them wholeheartedly to help me understand and work through what I need to. Having the freedom to personalize the experience is great. All my wants or concerns are considered and I have a platform for them to be reviewed... I enjoy the product and the people and look forward to a continued partnership and the evolution of the system which improves all of the time! And that Groupings tab is awesome...saved us a rewrite of our group structure! That's a big deal!

Cons

Cons...there are some improvements that could be made. I personally have a hard time with the custom reports, could be just me but I think there could be some improvement there. There are some little things like being able to delete things?! I fully understand why they don't have that feature but how about a "hide" or something, just to make it cleaner...we do make mistakes. I wish the lists would keep the filters on, like if I am looking at 100 users or objects per page, I keep having to select that...just keep the 100 or maybe just keep whatever my last choice was, idk. Sometimes I want more data in the static reports, like the "Tag" (I'll add that to the forum).

December 2017

Heather from ECS Corporate Services

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2017

Easy to maintain.

Pros

As an administrator the product is easy to set up and maintain. The training and support that Brainier offers to support the product is outstanding.

Cons

I would like more reporting functionality that allow for tracking on items that are not complete..

December 2017

Michael from The Woodbridge Group

Company Size: 10,000+ employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2017

Great Saas LMS tool easy to set up with SSO

Would recommend for global company. Many language available already.

Pros

Good tool. Easy to use and administer. All bells and whistles of LMS SCORM needed. Good selection of languages. Lots of security rights set up and easy configurable.

Cons

Need to allow better resolution on videos. A bit more selection of language like Thai and Hindi would be nice.

December 2017

Willow from Doyon

Company Size: 501-1,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

Exceeds our needs in a learning management software

Pros

Help desk staff is friendly, helpful and responsive. The system is easy and straightforward for administrators as well as end users.

Cons

No complaints. The only suggestion which might make the LMS even more appealing would be to have additional high quality content which would meet our needs in certain areas so that I didn't have to search and vet additional providers.

December 2017

Jordan from Hargrove and Associates, Inc.

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Functionality

4 of 5

December 2017

I recommend Brainier

Great product all around, could not be any happier with it and the Brainier team.

Pros

Interface is very user friendly for users and admins. The process for adding content is very fast and easy.

Cons

Just some small things that cold be fixed such as moving columns around when building custom reports.

November 2017

Tim from Gas South LLC

Company Size: 201-500 employees

Review Source


Ease-of-use

4 of 5

Functionality

4 of 5

November 2017

Easy to use with fantastic customer support!

All is wonderful.....any cons are minor and not an issue. Carissa Massaro rocks!

Pros

Ease of use by end users, Reporting options, Customer service, Support, Price and value, system upgrades/ updates that are directly from what they hear from system admins / customers - very refreshing!

Cons

Offer more customization choices for look, formats, reporting drill downs, class completions status options....nothing big but I can dicuss more if anyone wants to talk!