monday.com vs. Smartsheet: 2026 Comparison
Updated July 31, 2025 at 11:09 AM
Written by Eduardo Garcia
Content Analyst
Edited by Lindsay Page
Editor
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- Introduction
- Comparison Snapshot
- Pricing Comparison
- Reviewers Perspective
- Key Features Comparison
- Bottom Line
- Other Popular Comparisons

monday.com is predominantly used by small businesses (75% of reviewers) in marketing, software, and IT services.
Pros:
- Project management
- Team collaboration
Cons:
- High pricing
- Confusing user interface

Smartsheet is mostly used by small businesses (53% of reviewers) in the IT, software, and construction industries.
Pros:
- Project management tools
- Collaboration features
Cons:
- Complex learning curve
- Limited advanced features
9,157 verified reviews evaluated
481 features analyzed
98 integrations considered
Comparison Snapshot
Starting Price
$9.00
Starting Price
$9.00
Pricing Comparison
Starting Price
$9.00 / month
Free
$0.00
Basic
$9.00 / month
Standard
$12.00 / month
Pro
$19.00 / month
Enterprise
Pricing available upon request
Starting Price
$9.00 / month
Pro
$9.00 / month
Business
$19.00 / month
Enterprise
Pricing available upon request
Advanced Work Management
Pricing available upon request
Smartsheet offers a tiered pricing structure with a notable free trial, but costs can escalate for larger teams as essential features are locked behind premium plans. Users appreciate its cost-effectiveness for large projects but criticize the lack of a free plan beyond the trial.
Conversely, monday.com provides an affordable basic plan with a free version, making it accessible for small teams. However, the cost can rise quickly, especially...
for small businesses needing multiple seats. Essential features are often locked behind higher-tier plans, which can be frustrating. While both platforms offer robust features, Smartsheet's pricing can be a barrier for smaller organizations, whereas monday.com offers more flexibility for small teams but can become expensive with added features.
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Reviewers Perspective
Ease of Use
monday.com Reviewers Rating
"simple user interface that allows to collaborate projects and track progress…"
5.0
Smartsheet Reviewers Rating
"logical GUI enhances productivity by offering an organized view of tasks…"
5.0
Based on 1,360 user reviews Smartsheet is praised for its user-friendly interface and customization options, though some find it less intuitive and outdated. Users also value its integration capabilities and clear task organization. However, navigation can be clunky, and the cost of user licenses is a concern.
Conversely, monday.com reviewers also speak well of its visually appealing interface and integration capabilities, though some find...
it overwhelming for first-time users. The platform's flexibility and visual elements are valued, but the abundance of features can be daunting.Value for Money
monday.com Reviewers Rating
"wish they had more flexible payment options with the basic plan…"
5.0
Smartsheet Reviewers Rating
"fostered collaboration, and allowed for easy, robust reporting…"
5.0
Based on 1,199 user reviews that discuss these tools’ value for money, both Smartsheet and monday.com receive mixed reviews. Smartsheet is generally seen as cost-effective for large projects, but essential features behind premium plans can raise costs. Users appreciate the free trial and document sharing without extra cost.
Meanwhile, monday.com also offers affordable basic plans and a free version, but costs can escalate for small busine...
sses. Users find the pricing reasonable for the features offered but criticize the need for multiple seats for solo users.Customer Support
monday.com Reviewers Rating
"quick to respond and help out with getting you up and running…"
5.0
Smartsheet Reviewers Rating
"…could improve is in providing more consistent and reliable customer support."
4.0
Based on 843 user reviews, Smartsheet’s support is praised for responsiveness but criticized for slow response times and the need for extra payments for certain services. Users also like the help they can find in the online community and webinars.
Reviewers have mixed opinions about monday.com's customer support. Many users appreciate the responsive support, noting that they often receive quick and effective solutions to their queries. How...
ever, others mention that support can be slow to respond in certain cases, where they may even take days to provide assistance. The online help resources are considered to be well-organized and useful, with a great search feature. Additionally, the availability of 24/7 support and personalized assistance, such as organized Zoom calls, is valued by users.Expert Analysis of Features
Project planning/scheduling
monday.com Feature Rating
4.64 / 5
Smartsheet Feature Rating
4.52 / 5
When it comes to project planning, Smartsheet provides numerous features that help in this fact, such as Gantt charts and customizable templates. Its integration with email for reminders and notifications is a key feature that enhances project scheduling. However, it may not be as effective for managing highly complex projects, where more advanced features might be required.
Meanwhile, monday.com excels in offering a visually appealing and flexible project planning experience. It provides templates, Gantt charts, and real-time collaboration tools that are highly customizable. While it offers excellent visualization of project timelines, some users find its dependency management lacking, which can be a limitation for projects requiring intricate task interdependencies.
Project management for Smartsheet:
Among the 118 reviewers who evaluated Smartsheet's project planning and scheduling features, 97% rated them as important or highly important, with an average rating of 4.52. This highlights Smartsheet's effectiveness in providing comprehensive tools for project timelines and scheduling, suitable for teams needing structured project management.
Project management for monday.com:
Among the 281 reviewers who assessed monday.com's project planning and scheduling features, 97% rated them as important or highly important, with an average rating of 4.64. This highlights monday.com's strength in offering flexible and visually appealing project planning tools, suitable for teams needing to break down projects into manageable tasks.
Task management
monday.com Feature Rating
4.69 / 5
Smartsheet Feature Rating
4.43 / 5
Smartsheet's task management capabilities have multiple features such as automated reminders and notifications that help keep teams on track. Viewers rate the ability to attach files, add comments, and set due dates. However, the interface can be clunky, which might hinder user experience, especially for those managing a high volume of tasks.
Alternatively, monday.com has a strong emphasis on integration capabilities and visual appeal. Its color-coded labels and customizable workflows enhance task organization and prioritization. While it is highly effective for managing tasks, some users may find it overwhelming for simple task lists due to its extensive features.
Task management for Smartsheet:
Of the 194 reviewers who provided detailed feedback on Smartsheet's task management capabilities, 92% rated this feature as important or highly important, with an average rating of 4.43. Smartsheet's task management is valued for its automation and tracking features, making it a solid choice for teams requiring robust task coordination.
Project management for monday.com:
Of the 412 reviewers who evaluated monday.com's task management features, 97% rated them as important or highly important, with an average rating of 4.69. This emphasizes monday.com's ability to provide comprehensive task management capabilities, enhanced by integrations and a user-friendly interface, ideal for teams prioritizing task coordination and accountability.
Reporting/tracking
monday.com Feature Rating
4.63 / 5
Smartsheet Feature Rating
4.51 / 5
Smartsheet users like the tool’s customizable reporting and project tracking capabilities including real-time reports across multiple sheets, dashboards for visual insights, and AI-powered analytics to highlight trends and risks. However, some users face challenges with report generation.
Alternatively, monday.com offers visibility into project advancement with visual tools such as Gantt charts and Kanban boards. The tool offers real-time updates and customizable progress indicators, which can be crucial for tracking individual and team performance. However, the need to open each task for detailed updates can be cumbersome for users managing large projects with numerous tasks, and some users have stressed this in their reviews.
Reporting/tracking for Smartsheet:
With 79 reviewers assessing Smartsheet's reporting and project tracking features, 91% found them important or highly important, giving an average rating of 4.51. This underscores Smartsheet's strength in offering customizable reporting tools that cater to various project tracking needs.
Reporting/tracking for monday.com
Of the 243 reviewers who evaluated monday.com's reporting and project tracking features, 94% rated them as important or highly important, with an average rating of 4.63. This highlights monday.com's strength in offering clear visibility into project advancement through visual tools such as Gantt charts and Kanban boards, making it suitable for teams that require real-time updates and comprehensive progress tracking.
Bottom Line:
monday.com is a visually intuitive platform ideal for teams managing projects and tasks. With tools such as Gantt charts, Kanban boards, and customizable dashboards, it boosts productivity through visual workflows and seamless integrations. This makes monday.com a suited solution for marketing and advertising teams that value clarity and organization.
Smartsheet offers flexible, powerful tools for project management, task tracking, and workflow automation. With real-time collaboration, Gantt charts, and extensive customization, it’s ideal for dynamic industries such as IT and construction that need adaptable, comprehensive planning, and collaboration solutions.
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Sources
Our independent and objective research is based on market demand signals along with analysis of our proprietary data, including product information, verified user reviews, and advisor conversations with buyers. We did not consider client status when selecting products in this list.
Product descriptions: In our descriptions of each featured product, we included the following details:
Most valued features: Our research team analyzed verified project management software reviews on Software Advice to identify each product’s highest-rated features (among features with at least 5 reviews). We then summarized user sentiment using real reviews for each feature.
Review excerpts: Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, sentiment, topic coverage, and thematic relevance. Excerpts represent user opinion and do not represent the views of, nor constitute, an endorsement by Software Advice or its affiliates. Excerpts are trimmed for brevity.



