athenaOne vs DrChrono: Which is best for you?

AthenaOne is a highly convenient medical records platform that facilitates tracking patient information, scheduling appointments, diagnostic and procedural coding, as well as insurance billing and claims.

The CSC is not helpful, asking one question takes anywhere from 10-30 min to solve if it gets solved, a lot of the times they have to escalate it to the internal team and get back with you in 7-10 days.

In the beginning (about 8 years ago) there were less features, it wasn't as expensive per month and the customer service was decent.

In a busy medical practice, providers do not have time to review a draft prescription and send in all the new prescriptions, much less all the routine refills and med changes, based on standing orders.