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athenaOne vs PatientNow

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Updated February 13, 2026

athenaOne vs PatientNow: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price

Pricing available upon request

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
HIPAA Compliant
4.69
EMR/EHR
4.31
Treatment Planning
4.29
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Records Management
4.70
E-Prescribing
4.53
HIPAA Compliant
4.50
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Integrations
Spark
Spark
Yosi
Yosi
SocialClimb
SocialClimb
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Clover
Clover
Swell
Swell
Grade.us
Grade.us
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Pros / Cons
  • AthenaOne is a highly convenient medical records platform that facilitates tracking patient information, scheduling appointments, diagnostic and procedural coding, as well as insurance billing and claims.
  • The CSC is not helpful, asking one question takes anywhere from 10-30 min to solve if it gets solved, a lot of the times they have to escalate it to the internal team and get back with you in 7-10 days.
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  • Scheduling appointments is a simple process and I love the secure pay feature since we have to collect a deposit from patients.
  • Terrible customer support, outdated interface, no customizable booking page to maintain the integrity of my business esthetic, $1000 to set up, monthly fees for not using “their” credit card processing, glitches with the Rxphoto app-
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Ease-of-Use
3.8/ 5
3.8/ 5
Value for Money
3.5/ 5
Highest performing feature
in the comparison
3.7/ 5
Customer Support
3.6/ 5
Highest performing feature
in the comparison
4/ 5
Functionality
3.8/ 5
3.8/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
FrontRunners 2024
Advisor
  Recommendations
216 Recommendations
114 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad