AxisCare 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

AxisCare

4.6

(710)

Pricing

Starting at $200.00 per month

About AxisCare

AxisCare is an enterprise-level web-based home care scheduling and management platform designed for Personal Care home care agencies in all 50 states and 4 different countries that provides unlimited training and support.

AxisCare offers employee scheduling, a GPS Mobile App, automatic invoicing, medication reminders, hospitalization tracking and metrics, custom forms and reports, payroll and billing integrations, EVV capabilities, Veterans Affairs Billing, Medicaid Billing, payment processing with next-day funding, and visit insights. Built-in marketing and CRM features allow users to track revenue by referral source, analyze advertising methods, select the best advertisement methodology, and convert leads into active clients. Tracking connections and relationships allows agencies to manage marketing efforts and offer a better return on investment.

AxisCare's comprehensive Veterans Affairs and Medicaid billing services handle the entire billing process, from initial setup to submissions and appeals, with payments coming directly to your agency. Our specialized VA billing team configures your system, advocates on your behalf against recoupments, and manages bi-monthly claim submi...

AxisCare Screenshots

AxisCare Pricing and Plans

Starting price: $200.00 per month

Free Trial

Free Version

Basic

$200.00

per month

No plan information available

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AxisCare Features

Features of AxisCare
Access Controls/Permissions
Activity Dashboard
Activity Planning
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Appointment Management
Appointment Scheduling
Assessment Management
Automated Scheduling
Billing & Invoicing
Calendar Management
Caregiver Management
Care Plan Management
Chat/Messaging
Claims Management
Client Management
Client Portal
Clock In/Out
CNA Tracking
Communication Management
Compliance Management
Credit Card Processing
Customer Database
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Document Management
Document Storage
Drag & Drop
Electronic Payments
Electronic Signature
Email Reminders
Employee Management
For Home Care Providers
For Long Term Care
Forms Management
For Nursing Homes
Generative AI
Geriatric Care
GPS
HIPAA Compliant
Home Health Care Management
Incident Management
Insurance Management
Invoice Management
Live Chat
Mobile Access
Mobile Alerts
Monitoring
Multi-Location
No-Show Tracking
Nursing Forms Tracking
On Call Scheduling
Patient Records Management
Payroll Management
Physician Management
Point of Care System
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Records Management
Recurring Appointments
Reimbursement Management
Reminders
Reporting & Statistics
Scheduling
Self Service Portal
SMS Messaging
Spend Management
Staff Scheduling
Task Management
Task Scheduling
Third-Party Integrations
Time Tracking by Client
Transaction Management
User Management
Visit Verification
Workflow Management

AxisCare Integrations

CardConnect

Home Care Pulse | Experience Management

Hireology

Google Maps

ApplicantStack

QuickBooks Online Advanced

See all 17 integrations

AxisCare User Reviews

Overall Rating

4.6

Ratings Breakdown

75%

20%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.4

Mary N.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed October 2020

User Friendly and Tons of Features

Love this software, would recommend to anyways that needs to transition from telephony.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

AxisCare is extremely user friendly, most of caregivers have no problems transitioning from paper timesheets to EVV and telephony.

Cons:

Certain items on the software has a long loading time.

Reasons for choosing AxisCare

AxisCare features matched what our company needed

Reasons for switching to AxisCare

AxisCare was more user friendly and offered more features our company needed

Cressida M.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Review source

Reviewed August 2025

So far okay, but still learning

Support staff are excellent, learning the system was good, some could be a little simpler to navigate, but then some tools are very useful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We like how we can hold lots of information on clients, caregivers and applicants. How you can jump from client to caregivers.

Cons:

We are still finding little glitches, with visit times that end and start at the same time, if a CG has accepted a broadcast. Creating forms and tying to figure out why it isn't fillable by email. Thought we had the signature fixed, but no the CG can sign both parts, even when it says OFFICE STAFF.

Reasons for switching to AxisCare

The system went down and was hacked, so we needed to change.

Vendor Response

Thank you for sharing your experience, Cressida. We’re glad AxisCare helps you manage detailed information across clients, caregivers, and applicants, and that our support team has been helpful as you learn the system. We appreciate your feedback around the glitches and form setup you mentioned, and we’ll be sure to share that with our team; if you’d like to walk through any of those items, please reach out via the Support button in your AxisCare website or email support@axiscare.com so we can take a closer look together.

Replied December 2025

Betsy K.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

Simplicity at your fingertips

There are a lot of things that have improved on this site since I had first started using it roughly 3 years ago. They are constantly trying to improve the functions of the site which is awesome. You can tell they are trying to make it more accessible and easier to use.

Ratings Breakdown

Ease of use

Previously 4

Value for money

Previously 3

Customer support

Previously 3

Functionality

Pros:

You are able to quickly and easily add shifts and delete. Creating a schedule is simple and all of your information you may need is right there at your fingertips. This site is very easy to use and is always improving

Cons:

This site is not very mobile friendly when you are using it as an office manager. The caregivers that use the app say that it is user friendly.

Dan O.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Review source

Reviewed June 2025

Dismal and Frustrating

Customer service is phenomenal from a support standpoint, but their hands are tied due to the development team and leadership in the company. Work arounds are most often used to try and get the system to work the way it should. AxisCare - I am still waiting on a fix from development for over 4 months now that renamed the majority of the certifications in my system one name in the background.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that it is web-based; the support line folks are really great, and they try their best to help you with the system - they are quite knowledgeable.

Cons:

The UI is primitive, especially the form building. I would expect the forms to be able to be more graphical/pdf. The development team is sub-par, concentrating on things like menu overhauls when situations like tracking certifications falls apart and waiting months without a solution. Hospitalization also is extremely limited, with selections such as THA/THK: Elective primary total hip arthroplasty and/or total knee arthroplasty is entered by their team as one of half a dozen choices for a client's hospitalization with no opportunity for the end user to make adjustments. There is no ability to directly connect with the development team or what would be better is the end users of their product to vote on necessary additions, which appears as though they have their own agenda and not that of the end user.

Vendor Response

Thank you for sharing your detailed feedback with us, Dan. We appreciate your kind words about our support team; their dedication to assisting our customers and finding solutions is something we take great pride in. We genuinely regret the frustration you've experienced. Your comments highlight areas we need to improve, and we're committed to addressing them. Regarding the issue with certifications, we're pleased to share that a fix has been released. That said, we understand that the time it took to deliver the solution was challenging for users. For this, we sincerely apologize. We know waiting for a resolution can be difficult, and we recognize the impact delays like this have on your day-to-day operations. Engaging with customers like you is how we learn and grow, and we sincerely appreciate your feedback. We want to assure you that your voice is heard, and improving your experience with our product remains a priority.

Replied June 2025

Samantha D.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2025

Enjoy Using Axiscare But Would Love To See Updates

Overall I have enjoyed Axiscare and finds that it helps us run our business. The mobile app is very easy for caregivers to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is visually pleasing - simple but with enough detail to differentiate different tabs that I use frequently.

Cons:

I wish there was a way to charge different rates depending on what day of the week and what time it is. For example, our business charges different rates for daytime visits, versus evening visits or overnights. We have to manually enter this in each time. If a visit happens to overlap two different time periods, it would be great if the rate could change automatically - instead of us having to chain 2 visits with different rates.

Reasons for choosing AxisCare

The layout seemed simpler that other software programs we looked at.

Loria R.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2025

Best Software

Overall, my experience with Axiscare has been great. From the use of the software and integrations to customer support, I couldn’t be happier.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Axiscare is user friendly. I like the ability to customize forms and have staff access in service training via the app.

Cons:

The one thing I like the least is not having access to everything on the Safari browser.

Reasons for choosing AxisCare

The ease of putting in new clients (leads) and forms

Reasons for switching to AxisCare

There were no forms available at the time

Vendor Response

Hi Loria, and thank you for your review! We’re so glad to hear that AxisCare’s user-friendly design, customizable forms, and in-service training access have been valuable for your team. We greatly appreciate your feedback and will surely share it with our team. It’s wonderful to know that your overall experience—from software functionality to customer support—has been positive. We appreciate your trust and look forward to continuing to support your agency’s success!

Replied February 2025

Sylvie H.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2025

Best CRM system with lots of "Bells and Whistles"

We switched to AxisCare as our business grew and is still growing. AxisCare has more "bells and whistles" that allows you to do more with this CRM products than other CRM for HealthCare out there.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They have a great customer service. It figures the travel time for you based on driving directions in the GPS. You can customize each client and each caregiver for pay rate, mileage, expenses, etc... It figures the overtime and holiday when you are running the payroll report.

Cons:

There is actually no con. If there is a feature that is missing and could be helpful, you can submit your suggestions and they will look into it and let you know.

Reasons for choosing AxisCare

Ease of use, lots of features to make our job easier and quicker.

Reasons for switching to AxisCare

Well Sky was not doing a good job at fixing issues. They had a lot of needed features that were not available. It would be tedious to do any tasks and most of the time, it would have to be corrected.

Vendor Response

Sylvie, thank you for the kind review! We know software without cons is almost impossible, but we always try our best. We're glad that your agency continues to grow with the use of AxisCare, seeing more individuals served each day!

Replied February 2025

Shonna S.

Verified reviewer

Individual & Family Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed January 2025

Almost there

Out of all the vendors I have used AxisCare is the closest one to being a "one stop shop" platform.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the robust reporting and access to integrations.

Cons:

I had issues with billing batches rejecting due to a space in a diagnosis but not being able to figure out there was an issue until two weeks later. Shifts that are changed prior to an aide clocking in or out is generating a modification for our aggregator Sandata and shouldn't. When reconciling billing it does not reconcile the same shift dates that were ran in other batches. Since batches can't be deleted once reviewed some batches have the same data.

Reasons for choosing AxisCare

I could understand who I was speaking to and my onboarding specialist Samantha made the transition very smooth.

Reasons for switching to AxisCare

Unable to communicate with aides and there was no employment tracking.

Vendor Response

Shonna, thank you for the review and for telling us what's been good and what's been a struggle. As we look to see your agency grow, we go through the growing pains as well, so thank you for the grace to see this partnership develop together.

Replied February 2025

Susan L.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2025

Great platform

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The onboarding and training for the implementation process was excellent with AxisCare. They have a great customer support team and are able to assist us with any questions we have.

Cons:

I don't like that I can't copy shifts to the same day. There are some features in scheduling that are less intuitive than I would prefer.

Reasons for switching to AxisCare

They had a massive outage for 3 weeks and had very little communication about what was going on.

Stephanie O.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2025

Review of Axiscare