Epic 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Epic

4.4

(444)

FrontRunner 2026

Pricing

Pricing available upon request

About Epic

Epic is a cloud-based healthcare solution designed for various sectors within the medical industry. It primarily targets health systems, clinics, post-acute care settings, payers and other spaces focused on enhancing patient and provider experiences. The platform helps manage patient records, facilitate seamless communication and more. Additionally, Epic is engineered to integrate across multiple healthcare infrastructure components to streamline operations and optimize service delivery efficiency. Modules include dashboards that combine and display clinical and financial metrics as well as customizable templates.

In the health systems and clinics segment, Epic is instrumental in managing large-scale electronic health records (EHR). It is designed to store vast amounts of patient data securely and make this information accessible across different health departments. It enables care and support healthcare professionals in delivering tailored patient treatments. Additionally, the tool's capability to synchronize patient data across various service points plays a crucial role in facilitating comprehensive treatment approaches. For post-acute settings, Epic provides features that supp...

Epic Screenshots

Epic Pricing and Plans

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Free Version

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Epic Features

Popular features found in Electronic Medical Records
Claims Management
Clinical Notes
Clinic Interoperability
Communication Management
Compliance Tracking
Decision Support
E-Prescribing
Medical Billing
Patient Portal
Patient Scheduling
More features of Epic
Appointment Scheduling
Automated Scheduling
Billing & Invoicing
Charting
Claims Scrubbing
Client Portal
Coding Assistance
Compliance Management
Electronic Payments
EMR/EHR
Financial Management
For Medical Purposes
For Obstetrics & Gynecology
For Orthopedics
Health Monitoring
HIPAA Compliant
Insurance Eligibility Verification
Live Chat
Medication Management
Mobile Access
Monitoring
OSHA Recordkeeping
Patient Intake
Patient Records Management
Physician Scheduling
Practice Management
Remote Treatment Planning
Self Service Portal
SOAP notes
Video Conferencing
Workflow Management

Epic User Reviews

Overall Rating

4.4

Ratings Breakdown

59%

29%

Secondary Ratings

Ease of Use

4.1

Value for money

4.1

Customer support

4.2

Functionality

4.4

Amber L.

Verified reviewer

Retail

Self-Employed

Used monthly for less than 2 years

Review source

Reviewed January 2026

No complaints, it's a timesaver!

Unlike other similar systems, Epic is super easy to set up and maintain. Patients can access their information easily from the clean interface, which saves a lot of time for the nurses and doctors.

Ratings Breakdown

Ease of use

Functionality

Pros:

The user-friendly design makes it easy to access medical records, upcoming appointments, prescription information, and ways to contact your doctor or nurse.

Cons:

I have no complaints! Overall, I dislike the idea of having my information stored by 3rd parties, but so far I haven't had any issues.

Sarah F.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Review source

Reviewed May 2025

Epic Everyday User-It's great!

My overall experience with Epic is Amazing! I love how detailed it is and how secure it is for us in the medical field

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like most about epic that you can customize your DAR report and your screen for the log-in, and background!

Cons:

My least favorite thing about Epic is the fact that when you scan something into media you can't just delete it immediately, you have to "mark it for chart correction"

Reasons for switching to Epic

3 years ago i made the switch from Meditech to Epic. I had just became comfortable using Meditech and thought it would be SO hard, but it actually was very easy!

Shannon P.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for less than 2 years

Review source

Reviewed October 2022

Harder to learn but full of useful features

Previously 4

Ratings Breakdown

Ease of use

Functionality

Pros:

The integration of medical records from outside facilities that use the same software is the best part about epic. Patients many times go to other facilities and typically don’t bring those records with them. Being able to view outside labs, notes, and results at the click of a button is life saving.

Cons:

Sometimes there are too many features. If there was a way to “opt out” of certain features it would help to declutter and focus.

Shirley T.

Verified reviewer

Hospital & Health Care

10000+ employees

Used weekly for more than 2 years

Review source

Reviewed December 2025

Happy Epic User

My overall experience with Epic has been a positive one. I personally enjoy Epic system more than the old system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Epic is a very comprehensive electronic medical record system and seamlessly integrates all outpatient and inpatient records for patients.

Cons:

One thing I like least about Epic is the process with making changes and technical builds in Epic. The clinical and technical process can be quite time consuming.

Reasons for switching to Epic

It was the hospital's decision to make the switch.

Melissa L.

Verified reviewer

Hospital & Health Care

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

Epic pros and cons

Overall extremely user friendly compared to other EMR’s

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That you can have multiple patients charts open at one time. This enables you to go between patients charts easily.

Cons:

It is not easy to find things that are not wrenched into your toolbar

Reasons for switching to Epic

Hospital switched EMR system for better records mgmt

Verified

Reviewer

Fund-Raising

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed December 2025

Understanding medical jargon

I've enjoyed my experience it's helped organize and have all my medical info in one place. Making it easy for me or my medical team to see what's been going on.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I was able to see medical history test results communicate with medical team. Real time results. Easy to use.

Cons:

Difficulty erasing old or already read messages and getting a complete list of all your doctors that you see.

Madison E.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Epic is Great!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Epic is user friendly, provides immediate patient and provider updates and is a great way to track patient care.

Cons:

If there is ever a technical issue, this can cause a major problem for patients and staff regarding information on medications as well as delays in procedures and discharge.

Diana T.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2026

Epic Review

My overall experience I have used Epic in a hospital setting and is very user friendly, easy to navigate and clear text search.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Epic is an EMR company usually for hospital providers in a large corporation, we like because is easy to use and performs stream searches for medical providers.

Cons:

Epic was not very friendly when it comes to searching patient information, you have to give multiple identifiers to search for a patient.

Verified

Reviewer

Hospital & Health Care

5001-10000 employees

Used weekly for less than 6 months

Review source

Reviewed January 2026

Epic : Making work hundred times easier.

My overall experience with Epic is great. I really like it and it suitable for larger organization. Work flows smoothly using Epic. It works really well after training. I hundred percent recommend epic to everyone.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My experience with epic have been wonderful. It works very easily once you know how to use it. It performs good for large hospitals or health-care facilities. Large and complex work management can be done using Epic. The customer service is also very responsive and helpful. Honestly, i have used Epic for four months and never faced any bugs and issues. It is good value for large hospitals and health-care facilities.

Cons:

It does require training to use as it is little bit difficult to use in beginning. It is not made for small organization due to high cost.

Elizabeth H.

Verified reviewer

Hospital & Health Care

Self-Employed

Used monthly for less than 2 years

Review source

Reviewed December 2025

Epic - overall pleased

Overall happy this portal software exists, but i don't think the hospital uses it enough. Or checks for messages enough.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Overall happy with this product, but there are definitely some glitches that need to worked through.

Cons:

It is the software that Boston Children's Hospital uses for their portal. Whenever a message is posted in the portal, i get a notification, which is annoying.

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