TheraNest 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

TheraNest

4.4

(997)

Pricing

Starting at $29.00 per month

About TheraNest

TheraNest is an HIPAA-compliant web-based mental health solution used by solo practitioners, large mental health practices, and nonprofit organizations. The solution is suited for therapists, psychologists, psychiatrists, and social workers.

TheraNest offers electronic medical records (EMR) software with a mobile app for Android and iOS. The solution also includes a client portal, patient scheduling, DSM/ICD codes, progress notes, treatment plans, and discharge notes. Users can review and cosign notes and build custom forms.

TheraNest's billing features include insurance claims, credit card services, and batch invoices. Users can generate reports, including payroll, staff billing, and invoice reports. Unlimited document storage and unlimited support are included.

TheraNest's client portal allows clients to schedule appointments, complete demographic information, enter insurance information and submit intake forms from within their own secure accounts. Everything entered in the client portal will sync to clients’ accounts in TheraNest. The system also includes voice, text and email reminders for patients.

TheraNest Screenshots

TheraNest Pricing and Plans

Starting price: $29.00 per month

Free Trial

Free Version

Essentials

$29.00

per user, per month

Plan includes:

Electronic Claims Filing
Full-Featured Calendar
Integrated ERA/ EOB
Robust Reporting Features
Scheduling Management
Secure client portal
Calendar sync
Basic intake forms and notes
AI notes enhancement
Telehealth (Individual + Group)*

Advanced

$59.00

per user, per month

Plan includes:

Online booking & secure messaging
Custom intake forms & notes
Group practice reports
Eligibility checks
Claims processing

Premier

$89.00

per user, per month

Plan includes:

Insurance billing automation
Wiley Practice Planner included
Unlimited Telehealth (Individual + Group)
Unlimited claims processing†
Unlimited eligibility checks†
Unlimited text & phone reminders†

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TheraNest Features

Popular features found in Mental Health EHR
Appointment Scheduling
E-Prescribing
Initial Assessments
Therapy Notes
Treatment Planning
More features of TheraNest
Access Controls/Permissions
Accounting
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Management
Assessment Management
Attendance Management
Automated Scheduling
Billing & Invoicing
Bill Payment
Calendar Management
Calendar Sync
Cancellation Tracking
Care Plan Management
Care Summaries
Case List Management
Case Management
Case Notes
Charting
Chat/Messaging
Child Welfare Management
Claims Management
Claims Scrubbing
Client Database
Client Management
Client Portal
Clinical Notes
Clinic Interoperability
Code & Charge Entry
Coding Assistance
Communication Management
Compliance Management
Compliance Tracking
Confirmations/Reminders
Contact Database
Credit Card Processing
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Data Security
Decision Support
Document Management
Document Storage
Document Templates
Drag & Drop
Dunning Management
Electronic Payments
Electronic Signature
Eligibility Verification
Email Reminders
Employee Management
EMR/EHR
Faculty/Staff Management
File Sharing
Financial Management
For Group Therapy
For Medical Purposes
For Mental/Behavioral Health
Forms Management
For Nonprofits
For Substance Abuse Therapy
Generative AI
Goal Setting/Tracking
Group Notes
Health Record Access
HIPAA Compliant
Historical Reporting
Income/Expense Tracking
Insurance Eligibility Verification
Insurance Management
Intake Management
Invoice History
Invoice Management
Medical Billing
Medical History Records
Mobile Access
Mobile App
Multi-Factor Authentication
Multi-Location
Multi-Physician
Multi-Provider Practice
No-Show Tracking
Notes Management
On Call Scheduling
One-to-One Messaging
Online Booking
Online Forms
Patient Communications
Patient Database
Patient Engagement
Patient Intake
Patient Management
Patient Monitoring
Patient Portal
Patient Records Management
Patient Scheduling
Payment Collection
Payment Processing
Physician Management
Physician Scheduling
Practice Management
Progress Notes
Progress Reports
Progress Tracking
Quotes/Estimates
Real-Time Notifications
Real-Time Reporting
Records Management
Recurring Appointments
Referral Management
Referral Tracking
Registration Management
Reminders
Remittance Advice
Remote Treatment Planning
Reporting/Analytics
Reporting & Statistics
Revenue Management
Role-Based Permissions
Scheduling
Search/Filter
Secure Data Storage
Secure Messaging
Self Payment
Self Service Portal
Session Notes
SMS Messaging
SSL Security
Staff Management
Surveys & Feedback
Task Scheduling
Team Notes
Telemedicine
Teletherapy
Template Management
Time Tracking
Training Management
Two-Way Audio & Video
Video Conferencing
Video Consultations
Virtual Waiting Room
Workflow Management

TheraNest Integrations

Google Calendar

Integration rated 4.3 from 12 reviews

iCloud

Microsoft Outlook

TheraNest User Reviews

Overall Rating

4.4

Ratings Breakdown

57%

30%

Secondary Ratings

Ease of Use

4.3

Value for money

4.2

Customer support

4.4

Functionality

4.1

Beverly P.

Verified reviewer

Mental Health Care

2-10 employees

Used unspecified for more than 2 years

Review source

Reviewed June 2023

Ease to use, and the best Customer Service

I have accurate records and I have several options for my notes. I love the new feature of the electronic portal for client paperwork. The appt calendar works best on the computer but I can make good changes on my phone.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have loved watching this program develop and grow in the last 10 years. I began Theranest when they were first starting and it was pretty bare bones. Which is what I needed as a new business owner so that I could grow with the program. At that time, I really wanted exact notes that would reflect exactly what happened in the sessions and Theranest provided that place. It has grown however to a much better system and a much better process. I know that I do not use a lot of the process because I have an outside biller. But all the parts I do use are the best and I have tried several.

Cons:

The cost of anything is always a killer for a small business. The cost however has been fair for the service that you get.

Emily J.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

Great for Self-Pay clients and Part Time Staff

I like it and we use it still as a company. However, with the recent cost increase we are considering switching. If you are a small practice with mostly self-pay clients, its a good program.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its a great value and great program to use as an EHR if you are work with mostly self-pay clients. It is relatively user friendly to use as well. Its also great if you have several part-time clinicians since you pay by the amount of clients

Cons:

It lacks some features both on the client side and staff side that can be improved. The client portal as well as billing abilities are not as robust as other programs.

Reasons for choosing TheraNest

It was much more cost effective - especially with several staff that are part time. But with the recent price increase we are considering switching to a more robust program.

Holly P.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2022

Easy to use and cost effective

Previously 2

Overall, TheraNest is not difficult to learn and is rather cost effective.

Ratings Breakdown

Ease of use

Value for money

Previously 2

Customer support

Functionality

Previously 1

Pros:

I love that the software allows for easy patient/client account management.

Cons:

It would be better if there was a way to manually update modifiers without them being actually attached to the CPT codes. I would also prefer that the system would retain history and not change old claims by updating to new insurance when it is added. We like to look back and see where claims were submitted to.

Elizabeth W.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for more than 2 years

Review source

Reviewed December 2025

Not worth the money

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked the functionality of the calendar and being able to customize it to meet my needs. There were templates already created in the system

Cons:

It was difficult to make your own documents, very costly as your practice grows, and difficult to get ahold of customer service with issues.

Reasons for choosing TheraNest

It was more cost effective at that time to utilize TheraNest

stacey y.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

Uncomplicated and easy to use

overall, good value. having used other more complicated systems that counties and larger agencies use, TheraNest is unlike those...TheraNest is uncomplicated and designed for therapists.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy to navigate, billing is easy, can create standardized forms, can upload documents into client file, agenda and calendar view are helpful, notes are narrative-not drop downs

Cons:

no way to communicate with clients within the system or send client documents to review (other than created standard forms)

Reasons for choosing TheraNest

cost, better navigation, suggestion of colleagues

Reasons for switching to TheraNest

needed something a bit more sophisticated and didn't like all the drop downs that could lead to insurance clawbacks

Jamie H.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

Quality is deteriorating

I use Theranest daily and it is frustrating that each update brings more challenges.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Theranest is more user friendly than other emr software prgrams I have used in the past.

Cons:

The quality of the product deteriorates with each update since aquiring therapy brands.

Reasons for switching to TheraNest

Changed companies and we did not like how inefficient carepaths was at the previous company.

Natascha T.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for more than 2 years

Review source

Reviewed January 2025

Very good value for money

I very much like TheraNest. While there are glitches, for example, the 2FA isn't properly working yet, the tech support team responds fast and is motivated to figure things out and implement new features.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Price for value. Good features. Fairly intuitive. Good tech support.

Cons:

Difficult to set up divorced parents for one child as system is not well set up to handle that; complicated. Document signing can be difficult when individual forms need signature by a client. Did not like the telehealth option as can only be used with clients, not prospects.

Reasons for choosing TheraNest

Value for money. Great onboarding and customer support. Seemed fairly easy to use.

Reasons for switching to TheraNest

TherapyZen is a terrible product. Slow, lacks automation and security issues.

Micheal Frances S.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for less than 12 months

Review source

Reviewed November 2019

Theranest lies about their customer service

From time to time, I was able to break through to their "upper management" and was told they really care about me and my clients and my ability to deliver therapy to those in need. This too turned out to be a falsity. The decision to cut me out was born of my holding them to their word about live customer service. I have requested to speak to the business owner, but so far, the coward has not had the necessary honor to call a fellow business person to discuss this travesty. I am considering legal action against this company to recoup the money it will cost me to take down my data from Theranest and use another competitive software. THEY ARE POISON. Stay away from them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's a comprehensive program that handles most aspects of the claim processing we all need in a busy practice. They SAY they offer live customer service when a user runs into questions about how to use the program. That is why I chose them over Simple Practice, which offers NO live customer service. The reality is when you are in need of an answer on how to use an aspect of the program, you must leave a message on a voice mail. They will call you back when it's convenient for them to do so - and that's never when I need an answer. I do all of my claims submissions myself and I'm a fairly intelligent and computer literate user. This is a complex, intricate software with may nuances in use. My time is limited, and so it doesn't work for me to have to wait for an answer until it's convenient for them to call me back.

Cons:

Simply put, they lie about their live customer service. Their training videos are convoluted, not well-produced and hard to follow in terms of content. I spent countless hours and significant money to make the transfer over to Theranest, and when I held them to account for their promised and not delivered live customer service they CANCELLED MY ACCOUNT! This has caused me undue stress and dollars...and they have been very callous and offered no-compromise position. I complained too much, and therefore, they got rid of me! Nice!

Reasons for choosing TheraNest

I chose them because they said they had live customer service available. This turned out to not be true.

Reasons for switching to TheraNest

Simple Practice makes no false statements about Customer service. They don't offer ANY live customer service options, and the program is fairly buggy and complicated.

Vendor Response

We value feedback from all of our customers and use that feedback so that we can continuously improve. While we believe TheraNest offers best-in-class customer service, we know every user has different needs for their practice. We at TheraNest work tirelessly to meet our customers' expectations each and every day.

Replied November 2019

Brazola M.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed January 2026

Overall Satisfactory

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Pros for TheraNest are it’s all in one features. You can do scheduling, billing, consolidating, etc. Flexible pricing, it is good for smaller businesses. Customer support is helpful and response fast.

Cons:

Cons for TheraNest are the mobile app doesn’t have all the features as the desktop version. Also has limited customization. Some templates lack flexibility.

Adina B.

Verified reviewer

Alternative Medicine

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed December 2025

Good all-in-one solution

Overall, it has made managing my work much easier. It saves a lot of time on paperwork, and having everything in one place (billing, notes, calendar) is great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the telehealth integration. It’s stable and easy for clients to join. The automated reminders for appointments have also reduced my no-shows significantly. I also like the customizable templates for progress notes.

Cons:

Customer support can be slow to respond. When I run into an issue, it sometimes takes a while to get a real person to help me out. That would be a a small minus.

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