TherapyAppointment 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

TherapyAppointment

4.1

(107)

Pricing

Starting at $10.00 per month

About TherapyAppointment

TherapyAppointment is an easy-to-use, HIPAA-compliant, EMR solution for individual and group mental health practices. Our secure, cloud-based web platform powers your practice (charting, billing, insurance filing, scheduling, appointment reminders, telehealth) from any computer, smartphone, or mobile device.

Designed for therapists by a therapist to power practice growth, our tools just make sense. Conquer your practice's financial tasks with our easy and intuitive insurance, billing, and reporting features. Grow your client base with appointment reminders and online scheduling. Open lines of communication with free Patient Portals that house HIPAA-compliant communications and telehealth. Grow your practice with free Admin accounts and the ability to add providers easily and simply. Manage and grow your practice with ease with one powerful dashboard.

We work hard to build HIPAA compliance into everything we do so you don't have to. Rest easy knowing we've got your back.

First 30-days free, including 1-1 training + telehealth!

Just getting started? We've got your back with full-feature access for $10/month!

TherapyAppointment Screenshots

TherapyAppointment Pricing and Plans

Starting price: $10.00 per month

Free Trial

Free Version

First 30 Days

$0.00

flat rate, per month

Plan includes:

Appointment Reminders
Automatic ERA Posting
Calendar Sync (Google
Customizable Online Forms
Data Import
Electronic Insurance Claims
E-Signatures
Free Non-Clinical Staff Accounts
HIPAA Compliant Charting
Ical)

0-10 sessions per month

$10.00

flat rate, per month

Plan includes:

Appointment Reminders
Automatic ERA Posting
Calendar Sync (Google
Customizable Online Forms
Data Import
Electronic Insurance Claims
E-Signatures
Free Non-Clinical Staff Accounts
HIPAA Compliant Charting
Ical)

11-39 sessions per month

$39.00

flat rate, per month

Plan includes:

Appointment Reminders
Automatic ERA Posting
Calendar Sync (Google
Customizable Online Forms
Data Import
Electronic Insurance Claims
E-Signatures
Free Non-Clinical Staff Accounts
HIPAA Compliant Charting
Ical)

40+ sessions per month

$59.00

flat rate, per month

No plan information available

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TherapyAppointment Features

Popular features found in Mental Health
Charting
Claims Management
Confirmations/Reminders
Document Management
E-Prescribing
HIPAA Compliant
Initial Assessments
Medical Billing
Patient Portal
Secure Messaging
More features of TherapyAppointment
Activity Dashboard
API
Appointment Scheduling
Calendar Management
Chat/Messaging
Client Database
Client Portal
Compliance Tracking
Customizable Reports
Customizable Templates
Data Import/Export
Data Security
Electronic Payments
Electronic Signature
EMR/EHR
For Group Therapy
For Mental/Behavioral Health
Forms Management
For Substance Abuse Therapy
Income/Expense Tracking
Invoice Management
Medication Management
Mobile Access
Multi-Location
Multi-Provider Practice
Notes Management
Online Booking
Outcome Assessment Tools
Patient Communications
Patient Database
Patient Intake
Payment Processing
Practice Management
Progress Notes
Progress Tracking
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Search/Filter
Session Notes
Staff Management
Task Management
Telemedicine
Teletherapy
Template Management
Therapy Notes
Third-Party Integrations
Treatment Planning
Workflow Management

TherapyAppointment Integrations

Google Calendar

ZoomMD

DoseSpot

TherapyAppointment User Reviews

Overall Rating

4.1

Ratings Breakdown

45%

36%

Secondary Ratings

Ease of Use

4.1

Value for money

4.1

Customer support

4.3

Functionality

3.8

Jolene M.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for more than 2 years

Review source

Reviewed November 2018

One of the best choices I've ever made for my private practice!

Overall, using this system has significantly decreased stress in running my practice! It keeps me organized and on track with billing and scheduling and keeping up with notes. I would never try to go back to the old paper and pencil method of private practice again. My clients are also quite pleased with the features they are able to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I'm most impressed with the security and support. Once they shut down to keep hackers out - all of my clients' private information was completely safe so I could relax. The personnel providing support for any concerns are very responsive, friendly and helpful. I increasingly feel more like I'm part of an online family of sorts when using this practice management system.

Cons:

I really wish clients could complete all paperwork directly online rather than having to do any printing. I wish documents could be attached to the email within the system both from and to me. I also wish documents could be faxed, other than just to referral sources.

Vendor Response

Hi Jolene! Thank you so much for being part of the TherapyAppointment Community! We are glad that joining us has been one of the best choices you've made for your practice and are so grateful to have you! With our new upgrade, TA2.0, you'll find that your practice rely's much less on traditional printing and mailing. We'll have esign, PDF submittable forms, and attachments when we launch TA2.0, and will continually work to improve those functions.The fax idea is interesting, and I've submitted this request to our team. Thank you, again, for being part of our community and for your positive words. We love hearing your feedback and hope to continue to help decrease stress in your practice! Best wishes, The TherapyAppointment Team

Replied November 2018

Mae M.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for less than 6 months

Review source

Reviewed February 2022

One month in and I like what it has to offer

As a solo-practitioner with no IT help or experience, it took me a minimal amount of time to adapt to the nuances of this portal. I don't consider myself especially technologically gifted, but I am adept. I do search for answers when I'm stumped and only had to contact their help once. They were helpful. I like it. I'm interested to see where they go in the future. I do hope they keep us solo-practitioners in mind as they grow. We aren't making the big bucks and pricing us out is easy. I do not do insurance billing through the platform. I am a contractor with Sondermind and Headway because I wasted over 30 hours trying to bill a client's insurance on my own. So, I can't speak to that end of the platform. I do take private pay through Therapy Appointment and it works seamlessly once you get it set up.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's fairly comprehensive. I like most that I can customize forms. I like that it's fairly straightforward and easy to use. I like the calendar sync option, as it keeps my appointment private (i.e., labeled "appointment"), though stays up to date with my google calendar. This option is available in the lowest tier/ solo practitioner plan. Other programs offer this feature only in their premier product, but it's such a basic feature. I like that I can customize what information to see for each client in the portal. I like that there is a client messaging option from within the portal. Client messaging, scheduling, and note-taking are essential for me. I also set up the payment part of the portal, which required a contract with an external company that I'd never heard of. It took roughly 5 days to get it set up, but it has worked seamlessly since.

Cons:

I do like for clients to self-schedule, but I'd like an opportunity to approve client requests, as I see clients on 3 different platforms, so my schedule changes quickly. It's also annoying that an appointment can't be deleted and the "cancelled" or "rescheduled" appointment shows up in the client's list of appointments. It's visually cluttering. I made a mistake setting up reoccurring appointments for a client and now there are 20 "cancelled" appointments in her file. I have to be careful that I'm selecting the correct appointment to make notes on, or I might accidentally make notes on the "cancelled" appointment. Sometimes, it's just a clerical error and it doesn't need to be in the client's file.

Reasons for choosing TherapyAppointment

I used Simple Practice for a little over a year. They just gave us 2 months notice that they were raising their prices and changing their plans. They took calendar sync away from the lowest/ solo-provider plan and client self-scheduling. This made their software unusable for me. There are a few things that I like better about Therapy Appointment already. When I was looking for a replacement for Simple Practice, I also considered TherapyNotes. They didn't have internal messaging with clients. I do not email or text clients, due to HIPAA, so this was a deciding factor. I had some issues customizing forms in Therapy Notes and a client had trouble navigating her end of the portal, too.

Sima S.

Mental Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Revolutionized My Practice

Therapy Appointment has changed my professional life- the way I leave daily having fully charted, sent out bills as well as been reminded to respond to things important. It seems amazing to me that the staff at TA answers the phone with any question I’ve had- even the owner/ developer answers the tech call sometimes and you feel like you are talking to a friend! I know some of the staff’s names- they remember me- help solve my problems- even help me relax and see they’ve got it- it’s incredible. Therapy Appointment is user friendly and seems so sophisticated in its reminders it’s almost scary accurate - like artificial intelligence. I could not even write all that Therapy Appointment has been a part of revolutionizing my practice- let alone quicker income from efficient submission of claims- I haven’t left my building in months with a mistake or misfiled claim- the software is designed to help you submit without one error! I thank you so much Therapy Appointment! Sima, Washington DC, Virginia and Maryland.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Almost no one forgets or misses their appointments due to very professional non intrusive auto reminders, User friendly, TA error checking for you, reminders for client and therspist( birthday, bills, everything) , ability to send print a receipt in sevinds( it’s something I’ve never had- previous fumbling, searching and after hours find- not here it’s at most in 30 seconds!

Cons:

I’m wishing for the reminder for a client not seen in a month to be personalized by me( not saying to call office) but staff said they are working on it after my call( and they will)- total trust in Therapy Appointment staff!

laura F.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2022

They do everything but provide therapy :)

Customer service responds quickly and they're very helpful

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Pretty easy to use and user friendly for clients to scheduleOnline forms are convenient

Cons:

some of the accounting features (posting) are a little complicated

Reasons for choosing TherapyAppointment

Simple Practice is cost prohibitive

Reasons for switching to TherapyAppointment

I still use Office Ally to submit claims (through Therapy Appt) but don't use their EHR because Therapy Appointment's is much better

Misty C.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for more than 2 years

Review source

Reviewed September 2020

Great program

Overall it's been a positive experience. I have thought about trying other similar programs but am not ready for the hassle of migrating to a different software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have used the old version and the new 2.0 version of this software for the past few years. The newer version is definitly better than the older version. It's easy to use and figure out.

Cons:

I don't like that I cannot call customer support and get a live person. I have to wait on someone to call me back. Being in a private practice, I have limited time to make calls so when I call that's the only time I have available. There are other small changes that need to be made to software that I've mentioned to customer support but they haven't been made.

Reasons for choosing TherapyAppointment

I already knew how to use it and my virtual assistant knew it well.

Chris D.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2024

Do NOT use unless you like to add more work and stress to your plate.

My overall experience are massive headaches, a TON of extra work, extra money, stress and frustration! We are finally cutting the cord with them and I cannot wait!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of the calendar and notes. It's very hard for me to find much else I like about the system.

Cons:

Theranest has a very large learning curve-it is not user friendly. It's tricky and cumbersome. You have to always remember to save and sometimes even save 2x or you will lose everything you did. The billing never works correctly. There is way too much room for user error. Sometimes ERA's don't even appear back in the system to reconcile them - even thought I am paying for the service. The reconciling of client claims take extremely long. Their "updated" billing system never works correctly either - you still end up having to go through clients accounts in detail which is so time consuming. The client statements are so confusing for them. (and me for quite a long time) It is basically impossible to get hold of anyone for questions or when something is not working right. It can take up a week to get something fixed. Sometimes the reps are really rude too and patronize you. The company continually add really useless updates which always causes other problems in the system. I cringe when they come out with they think is a really exciting "update"!

Reasons for switching to TherapyAppointment

We grew as a practice but basically we hired a new clinic manager and she changed it.

Colleen M.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for more than 2 years

Review source

Reviewed June 2023

Disaster Capitalism, Disaster results

Horrific. Wish I would have filmed it. Then the horror movie profit might have offset the wasted time, effort, and money.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Originally liked simplicity. The 2.0 version has nothing to like.

Cons:

Refusal to accept responsibility for their errors. For example, in original version, the integrated fax function -- which I loved -- stopped working. I contacted support, which gave their usually response -- no one else is having this problem, so the problem is you. So I sent them the screenshot of the actual problem: TA had not been paying their bills. The company that provides the integrated fax suspended TA's account for past due invoices. Gaslight much?

Reasons for choosing TherapyAppointment

Original simplicity and recommendations of two colleagues.

Kristina D.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used weekly for less than 12 months

Reviewed September 2020

By Practitioners, For Practitioners

Overall, TherapyAppointment has been an integral part of starting and maintaining my private practice. The ease with which I am able to access TherapyAppointment across devices helps me manage time and productivity. The comfort in knowing I will receive personalized support allows me to work through issues without stress. The billing process through TherapyAppointment has been one of the most painless processes I've ever encountered while working in mental health. I would highly recommend this program to colleagues in similar practice situations as me.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This program is wonderfully built to support my therapy practice needs. I can easily enter and access client information, upload documents, schedule, check billing and contact customer service. There are multiple helpful videos for initial set up and customer service personally walked me through step-by-step directions when I still did not understand some initial start-up procedures. Adjusting billing documents before submitting helps eliminate returned or rejected claims.

Cons:

My only struggles have been around issues with adjusting or deleting scheduled appointments without a cancellation and recreating therapy notes but those can be adjusted by utilizing forms.

Reasons for choosing TherapyAppointment

More colleagues had positive things to say about TherapyAppointment than Simple Practice and I like the set-up for TherapyAppointment better than the layout of Simple Practice.

Gwen B.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for less than 2 years

Reviewed August 2020

What I Love About Therapy Appointment

My experience has been positive. We like the software for all it offers us and how efficient it is.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

The accounting, the overall record keeping, the ease of use.

Cons:

After a year I still do not have invoices with my letterhead and we cannot submit secondary claims electronically. Also, there is no phone app for my therapists.

Reasons for choosing TherapyAppointment

Mostly because of the great customer care. I felt supported through the entire on boarding process. [SENSITIVE CONTENT HIDDEN] was clear and concise about what the product could offer. Also, it was amazing to me how for so many years the legacy software had little to no complaints - it was serving clients well.

Reasons for switching to TherapyAppointment

We wanted to bring all of our claims, billing and credentialing in house - Kareo was not affordable for us to do this.

Regina S.

Verified reviewer

Mental Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2024

Stay away from TA

horrible. too many problems to list and tech support was of no help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of signing on, that's about it. Nothing else was useful.

Cons:

Lack of reporting, lack of claims submission, had no ability of bill secondary claims, transfer of information from clearinghouse is lacking, posting of ERA's was constantly mismatched, tech support was very unhelpful, lacked ability to edit claims, no means to extract data in anything other than pdf or ext. file, posting of eob's meant hunting through all claims for one payer, absolutely no auditing capabilities, no ability to set up work queue in system, patient portal was difficult to use, no note take capabilities, unable to see claim history or changes, data from clearinghouse not pulled in order or timely manner.

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