Pulseway 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Pulseway

4.7

(310)

FrontRunner 2026

Pricing

Starting at $27.00 per month

About Pulseway

Pulseway is an integrated IT assets and network monitoring solution designed for IT administrators to remotely monitor and control their business IT resources. The solution supports multi-deployment architecture, allowing the users to choose either on-premise deployment or hosting within the cloud.

Pulseway allows managed service providers (MSPs) to view the real-time status of their system resources, monitor overall network performance and install critical updates from a central console. The platform helps with defining scripts to automatically schedule maintenance, backup, security check and other IT activities.

Pulseway enables users to control devices connected to their network from a single point and monitor their performance. The solution also offers a Rest API for integration with third-party applications.

Key Pulseway Features:

Monitoring and Management
Discovery and Deployment
Server Management and Monitoring
Automation like Never Before
Out-of-the-box OS & 3rd Party Patching
Unlimited Remote Control for macOS and Windows
Custom Reporting

Pulseway is a cross-platform application and can run on multiple operating devices including Windows, Linux, Mac, A...

Pulseway Screenshots

Pulseway Pricing and Plans

Starting price: $27.00 per month

Free Trial

Free Version

Monthly

$67.00

usage based, per month

Plan includes:

Mobile Device Management
3rd Party Patching
Ransomware Detection
Endpoint Protection

Annual

$44.00

per month

No plan information available

3 Years

$27.00

per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Pulseway Features

Popular features found in IT Management
Access Controls/Permissions
Capacity Management
Compliance Management
Incident Management
Issue Auditing
License Management
Maintenance Scheduling
Remote Access/Control
Server Monitoring
Ticket Management
More features of Pulseway
Active Directory Integration
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
Anti Virus
API
Application Management
Approval Process Control
Asset Lifecycle Management
Asset Tracking
Audit Management
Audit Trail
Authentication
Automated Scheduling
Automatic Backup
Automatic Patch Deployment
Automatic Scans
Availability Management
Availability Testing
Backup and Recovery
Baseline Manager
Billing & Invoicing
Chat/Messaging
Client Portal
Collaboration Tools
Communication Management
Compliance Tracking
Configurable Workflow
Configuration Management
Continuous Monitoring
Contract/License Management
CPU Monitoring
Credential Management
CRM
Customizable Branding
Customizable Fields
Customizable Reports
Customization
Dashboard
Dashboard Creation
Data Import/Export
Data Migration
Data Storage Management
Data Visualization
Deployment Management
Desktop Virtualization
Device Auto Discovery
Device Management
Diagnostic Tools
Disaster Recovery
Drag & Drop
Email Alerts
Email Monitoring
Endpoint Management
Endpoint Protection
Event Logs
Event Tracking
File Management
File Sharing
File Transfer
For MSPs
Help Desk Management
HIPAA Compliant
Inventory Management
IP Address Monitoring
Issue Management
Issue Tracking
IT Asset Management
IT Asset Tracking
IT Reporting
Knowledge Management
Live Chat
Mail Server Monitoring
Maintenance Management
Mobile Access
Mobile Alerts
Mobile Device Management
Mobile Network Troubleshooting
Monitoring
Multi-Channel Communication
Multi-Device Support
Multiple Authentication Methods
Multiple Monitor Access
Multiple User Accounts
Multi-User Collaboration
Network Analysis
Network Monitoring
Network Resource Management
Network Security
Network Wide Management
Password Management
Patch Management
Patch Prioritization
Patch Testing
Performance Management
Performance Metrics
Performance Monitoring
Policy Creation
Policy Management
Print Management
Problem Management
Process/Workflow Automation
Project Management
Purchasing & Receiving
Real-time Alerts
Real-Time Analytics
Real-Time Chat
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Remediation Management
Remote Access & Monitoring
Remote Monitoring & Management
Remote Printing
Remote Update/Installation
Reporting/Analytics
Reporting & Statistics
Resource Management
Risk Alerts
Role-Based Permissions
Scheduling
Screen Sharing
Secure Data Storage
Secure Login
Security Management
Self Service Portal
Service History
Service Level Agreement (SLA) Management
Session Transfer
Simple Network Management Protocol (SNMP)
Single Sign On
Status Tracking
Summary Reports
Support Ticket Management
Support Ticket Tracking
Tagging
Task Management
Task Scheduling
Third-Party Integration
Third-Party Integrations
Threshold Alerts
Troubleshooting
Two-Factor Authentication
Unattended Access
Uptime Reporting
Usage Tracking/Analytics
User Management
Virtual Machine Monitoring
Vulnerability Scanning
Web Traffic Reporting
Widgets
Workflow Management

Pulseway Integrations

IT Glue

PagerDuty

Slack

OpenText Core Endpoint Protection

Zendesk Suite

ConnectWise PSA

See all 10 integrations

Pulseway User Reviews

Overall Rating

4.7

Ratings Breakdown

74%

22%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.7

Functionality

4.5

Corey J.

Verified reviewer

Furniture

201-500 employees

Used daily for less than 12 months

Review source

Reviewed May 2019

Low Cost RMM with Great Value

We transitioned from Labtech automate to pulseway and it's been remarkably simple to switch. The cost savings and what I find to be superior scripting automation has made pulseway my favorite RMM to date.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cost Ability to Deploy from local servers Remote Powershell/Command Prompt is a life saver The scheduled execution of Powershell/Batch Scripts Easily control windows updates

Cons:

No remote access for Mac OS The biggest con is that functions are split between the web interface, the Pulseway Remote Desktop app, and the Pulseway dashboard app, for example, you can only chat a user from the web interface and not directly from the remote desktop application, or you can only configure the customers pulseway monitor configuration from the Dashboard application.

Reasons for choosing Pulseway

The tools the software offered combined with the low price point compared to our previous solution.

Gene V.

Verified reviewer

Executive Office

201-500 employees

Used daily for more than 2 years

Reviewed September 2024

Pulseway has been key.

We have been with Pulseway for a few years now and there is no looking back. The centralized management of company assets and resources is absolutely key in to days demographic. Pulseway has help us grow,be proactive and scalable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of access. Easy integration. Reliability Great support.

Cons:

Lack of integration in to Some AV software. However easily achievable. Some billing not consolidated.

Reasons for choosing Pulseway

had more function and better pricing at the point.

Vendor Response

Hey Gene, That's amazing! Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform. Thanks, The Pulseway Team

Replied December 2024

Steven W.

Verified reviewer

Automotive

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

Please find another company, skip this one...

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I can honestly say I can not think of a single pro on this company. Pulseway has been one of the most frustrating vendors we’ve ever worked with. We originally used Pulseway RMM, but it was so unreliable that we moved to Datto RMM. We also switched from Pulseway PSA to Autotask, which is outdated but still worked better. Every time we tried to trade services, Pulseway only allowed it if it meant a higher monthly cost for us. There’s no real flexibility—it feels like the only “partnership” they offer is when it brings them more money. Even after you sign a contract, you constantly have to chase them to activate the services you’re paying for, and it takes days to get a response. The pattern is clear: once Pulseway gets your signature, customer care drops off. They don’t care about supporting you; they care about upselling you. We’re locked in until 2027, but after that we’re done. If you’re considering Pulseway, save yourself the headache. The tools are unreliable, the pricing is rigid and always increasing, and the customer service disappears once they have what they want.

Byron L.

Verified reviewer

Computer Software

51-200 employees

Used daily for less than 12 months

Reviewed November 2025

No matter where I am, Pulseway can me keep our IT operations working smoothly.

Pulseway allows me to keep systems monitored around the clock and notify instantly in case of a problem. I have used it to reduce downtime by resolving problems early and monitor many endpoints without hiring an IT assistant.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I cannot always be at every site where our servers and workstations are but Pulseway lets me monitor and manage systems remotely while I am far away. The mobile app is a real lifesaver, I can check alerts or even reboot the system and push updates when I am out of the office. Automation rules take over a lot of the repetitive maintenance so I can stop firefighting.

Cons:

The web dashboard feels a little dated and slower when compared to others I’ve used. I’m not as intuitive with setting up custom automation scripts, I often have to dedicate several attempts to get it right. The reporting could be relatively more flexible, I’ve always wanted to build reports centered around certain clients or system groups.

Vendor Response

Hey Byron! We’re thrilled to hear you’re enjoying the mobile app! Thanks so much for sharing your feedback, we really appreciate it. Input like yours helps us keep improving and delivering an even better experience across the board.

Replied November 2025

Muhannad K.

Verified reviewer

Computer & Network Security

2-10 employees

Used daily for more than 2 years

Reviewed September 2024

Pulseway: A Remote Management Breeze

The overall experience has always been wonderful. I know a lot of people give bad reviews and experience regarding Kaseya with contract locks etc. As anyone would naturally would not like to be bound by contract, its their way of doing business and I respect that as they want to retain long term serious customers. I have always have a great experience talking to support and sales and they always understood my needs and were always ready for a quick call for better understanding my requirements, which is saying something in terms of support. A major shoutout to all my previous account managers and my current one [sensitive content hidden]. I have always loved our conversation, where you simply don't make it seem like a sales call rather a meaningful conversation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Mobile App is years ahead of its time and I have been using Pulseway for almost 10 years. Their Support and Sales team are patient and great. Most things get resolved instantly and they listen to feedback and always have new fixes and feature ready at bay.

Cons:

Occasional cohesiveness between the webapp and mobile app. There are some rare instances that the Web App and the Mobile App function differently, whereas as an avid software user, the general stance is that there would generally be the the same experience across web and mobile. The mobile app has not been updated in terms of excessive functionality as well as looks as it still holds the same look and feel and most of the functionality from years ago. That being said, even those functionalities are ahead of its time when they were release, I hope they improve their mobile app whilst they are already improving their web app as I believe their mobile app sets them apart from other competitors. The ability to restart a PC or check its logs while being away and remote itself is nuff said. Improved notifications is also another aspect I would like to add.

Reasons for choosing Pulseway

Mobile App, constant improvements to the product and service and great support!

Vendor Response

Hey Muhannad, That's amazing! hanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform. We hear you about our mobile app and can assure you we're working towards enhancing it. Thanks, The Pulseway Team

Replied December 2024

Randy G.

Verified reviewer

Banking

51-200 employees

Used daily for free trial

Review source

Reviewed May 2025

A decent RMM product that's easy to use, and has features most

When the product worked, it delivers a good RMM experience, albeit a bit limited compared to other option. With simplicity comes a lack of granular control.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Price, features and ease of use. The product delivers most RMM features in an intuitive and easy to use fashion.

Cons:

Performance and sales tactics. The website would sometimes encounter performance issues/unresponsiveness. Additionally, sales can be rather pushy.

Reasons for choosing Pulseway

We didn't select it - we went with other products.

Jean-Louis W.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Reviewed September 2024

Wonderfull cost friendly management engine

I enjoy every aspect of Pulseway so far, the reporting works seamlessly

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All in one mangement engine, with sophisticated tools and templates. Account managers are quick to repond and are always helpful.

Cons:

Some key touches can be added a bit quicker I think especially based on request for changes, some are flagged as urgent and confirmed by multiple users, however the change never seems to be implemented, either due to lack of functionality or the urgency is undervalued.

Reasons for choosing Pulseway

Was not too fond of the overall product package

Reasons for switching to Pulseway

I preferred the look and feel and overall simplicity with powerful tools, and I trust the tools will grow with time

Vendor Response

Hey Jean-Louis, Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform! We hear you on your requests and working towards the platform. Thanks, The Pulseway Team

Replied December 2024

Adrian B.

Verified reviewer

Food & Beverages

201-500 employees

Used daily for more than 2 years

Reviewed September 2024

Pulseway RMM Review: User-Friendly, Powerful, and Feature-Rich

I've been using Pulseway RMM for a couple of years now, and I can confidently say Pulseway RMM is a game-changer when it comes to remote monitoring and management. The mobile app is for me its standout feature, allowing me to monitor and manage systems administratively from anywhere with just a few taps – super convenient for on-the-go tasks! Its intuitive user interface makes it incredibly easy to navigate, even for less experienced users. I also love the seamless Bitdefender GravityZone integration, which provides solid endpoint detection and response protection without lengthy tuning at a price I couldn't turn down. However, not including graphical remote desktop control for Linux systems is a huge missed opportunity that I hope the Pulseway RMM team will remedy. Overall, Pulseway RMM has greatly streamlined our IT management, transforming our productivity. Highly recommended!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Ease of use / Intuitive UI - Powerful, feature rich mobile app - Integration with Bitdefender GravityZone EDR

Cons:

Lack of graphical remote desktop control for Linux systems

Reasons for choosing Pulseway

The mobile app features were unparalleled in comparison to the competition.

Reasons for switching to Pulseway

Lack of robust RMM features and patch management; along with integration with third party software.

Vendor Response

Hi Adrian, Thank you so much for leaving such a detailed review - we always love to receive feedback from our customers as well as seeing what they enjoy about our product! Thanks, The Pulseway Team

Replied September 2024

Christopher R.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Reviewed September 2024

Pulseway provides an exceptional suite of services and support.

Pulseway has become an integral and indispensable part of our company's infrastructure. Pulseway provides rock solid solutions that are well supported and continuously improved upon. We are very satisfied with the services and support we receive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Pulseway seamlessly integrates their RMM and PSA solutions, allowing me to better track and invoice my time without any additional overhead. Pulseway's RMM has a wide variety of indispensable scripting and management tools which they are regularly enhancing and adding to. Most importantly, Pulseway has exceptional customer service. Our account manager James Norris is outstanding. James really goes the extra mile to make sure we have everything we need from assistance with sales of services, onboarding, and obtaining product support.

Cons:

There is definitely a learning curve associated with the more powerful aspects of the RMM and PSA, fortunately Pulseway is very responsive to questions and provides guidance to ensure we get the most out of our services potential.

Reasons for choosing Pulseway

Pulseway combined the best feature set and licensing options.

Reasons for switching to Pulseway

We had been using GoToAssist corporate for many years, however when LogMeIn bought it Citrix, there were many feature and licensing issues that made it unsuitable for our needs.

Vendor Response

Hey Christopher, Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform and taking advantage of our features. Thanks, The Pulseway Team

Replied December 2024

Ursula l.

Verified reviewer

Telecommunications

51-200 employees

Used daily for more than 2 years

Reviewed September 2024

Pulseway for the Win

Positive - these people seem to genuinely care about delivering a product that not only works, but is easy to implement and manage. I also like the simplified licensing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to implement, easy to manage. Simplified license module, cost effective. Great support.

Cons:

Missing some functionality at the moment on the network monitoring side.

Reasons for switching to Pulseway

Solarwinds was too expensive and complex at the time.

Showing 1 - 10 of 310 Reviews