Blackbaud Raiser's Edge NXT 2026: Benefits, Features & Pricing

Raiser's Edge NXT has so much potential and is a worthwhile product as long as you have a team that's comfortable using both web and database view. As a non-profit CRM, it's still hard to beat - especially for organizations with a large donor base and fundraising capacity.

As a previous user of multiple Donor CRM's I find this newer version to be comprehensive and robust enough to manage large scale operations as well as smaller organizations.

We receive immediate information that we can act on. Yes, you need to put the time in to learn how to use it. I think that what people need to understand is that the way they save data impacts their outcomes with the product. They need to work with it instead of expecting it tho exactly fit the needs of their organization.

It is a great system to manage not only donations but also communications with donors. A great way to view the information you have and make it easy to plan for campaigns. Also task management tool is easy to use and integrated with the main forms of communication.

Overall my experience has been well and the system seems to be very user-friendly.

Pretty solid, I wish that I was at a different company when using it. The location that I worked, based upon my observations did not use it in a manner that maximized all of its capabilities. I would recommend taking into consideration exactly what your organizations needs prior to signing up from Raiser's Edge.

Overall, my experience with Raiser’s Edge NXT has been very positive. The platform is incredibly powerful when it comes to donor management, reporting, and strategic fundraising. It’s user-friendly, accessible from anywhere, and offers valuable insights that help guide our development efforts. While the cost can be a challenge, the tools and support it provides have truly elevated our fundraising operations. It’s a comprehensive solution that helps us stay organized, build stronger relationships with donors, and ultimately further our mission.

While I think it is a good database management system, it's very expensive and probably overly detailed and complicated for many small organizations. In addition, the roll-out of NXT was sold to us in a way that we were getting an upgrade to use our current database in a new user-friendly web platform. That was partially true - NXT provides web-based access to a visually pleasing version of your current database. What they don't explain very well is that the web-based view of the database only allows for minimal functions that database users are used to, and that the old database-view would still be necessary to do important tasks, such as running detailed reports, use Online-Express, batch gift entry, etc. Only now, 5 years after we initially adopted NXT, are we starting to see those features added to the web-view.

We have had a great transition from power school to blackbaud as a Student information system. The online courses offered by blackbaud are phenomenal for helping get everything set up

Overall, I have experienced notable success using this tool. The details in our line of work simply cannot (and should not!) exist in a single fundraiser's brain--they ought to be documented, measured, and exist as a delicate yet dynamic record. Raiser's Edge NXT is the perfect balance between delicate and dynamic.