Birdeye vs rater8: Which is best for you?

Comprehensive tool to manage publicly available reviews, evaluations, display and findability of brand and business / stores / locations; nicely combines analytics with capabilities to manage and respond to create a positive public image.

It sometimes logs me off mid-conversation causing the message to delete and us having to restart the message.

I really like that they do a biannual check in just to make sure we are utilizing the Rater8 services we pay for to the best of our ability so we continue to like the product and receive great results.

Response time to answer reviews is limited to 30 days. If you can't respond within that timeframe then you won't be able to do so from rater8.