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Podium vs rater8

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Updated February 12, 2026

Podium vs rater8: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price

Pricing available upon request

$89.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Offline Form
4.50
Feedback Management
4.43
Real-Time Notifications
4.40
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Review Sharing
5.0
Real-Time Monitoring
5.0
Dashboard
5.0
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Integrations
Dealertrack DMS
Dealertrack DMS
CDK Global
CDK Global
CCC ONE
CCC ONE
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Remedly
Remedly
vcita
vcita
ECLIPSE
ECLIPSE
See All
Pros / Cons
  • It allows me to text potential new clients, current clients, manage workload and assignment among my team and communicate verbally, virtually and through attachments.
  • After cancelling the card on file when the cancellation was refused, they went around the marketing contact, called our front desk and got an updated card from someone not even involved.
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  • I really like that they do a biannual check in just to make sure we are utilizing the Rater8 services we pay for to the best of our ability so we continue to like the product and receive great results.
  • Response time to answer reviews is limited to 30 days. If you can't respond within that timeframe then you won't be able to do so from rater8.
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Ease-of-Use
4.3/ 5
Highest performing feature
in the comparison
4.9/ 5
Value for Money
3.9/ 5
Highest performing feature
in the comparison
4.8/ 5
Customer Support
4/ 5
Highest performing feature
in the comparison
5/ 5
Functionality
4.2/ 5
Highest performing feature
in the comparison
4.9/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad