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EDGE

Overview
Reviews

EDGE 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

EDGE
EDGE
4.9
(35)

Pricing

Starting at £1,000.00 per year

About EDGE

EDGE is a clinical trial management solution that provides reporting capabilities to speed up internal processes and enable users to maximize data utilization. This solution is used across 80% of the NHS within the UK as well as in Canada, Belgium, New Zealand, South Africa, and other countries. It is designed to help organizations improve the quality of research management.

EDGE provides study and patient management workflows, a finance module, and electronic delegation logs. Studies can be tracked from beginning to end using real-time data. Other features include document storage, custom field creation, collaboration functions, shared calendars, and more.

Pricing is based on organization type and size. Addtional details are provided on request by EDGE.

EDGE Screenshots

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EDGE Pricing and Plans

Starting price: £1,000.00 per year
Free Trial
Free Version

Basic

£1,000.00

per year

No plan information available

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    EDGE Features

    • Popular features found in Data Management
      Access Controls/Permissions
      Activity Dashboard
      Automatic Backup
      Customer Database
      Data Connectors
      Data Import/Export
      Data Migration
      Data Quality Control
      Data Security
      Data Synchronization
      Data Visualization
      Multiple Data Sources
    • More features of EDGE
      21 CFR Part 11 Compliance
      Activity Tracking
      Alerts/Notifications
      API
      Appointment Management
      Appointment Scheduling
      Audit Management
      Audit Trail
      Billing & Invoicing
      Calendar Management
      Clinical Study Management
      Collaboration Tools
      Customizable Forms
      Customizable Reports
      Data Analysis Tools
      Database Support
      Data Capture and Transfer
      Data Extraction
      Document Management
      Document Storage
      Enrollments/Onboarding
      Financial Management
      Forms Management
      HIPAA Compliant
      Information Governance
      Inventory Management
      Monitoring
      Patient Management
      Patient Monitoring
      Patient Records Management
      Patient Recruiting
      Pharmacy
      Progress Tracking
      Real-Time Data
      Real-Time Monitoring
      Real-Time Notifications
      Real-Time Reporting
      Real-Time Updates
      Reminders
      Reporting/Analytics
      Reporting & Statistics
      Role-Based Permissions
      Scheduling
      Secure Data Storage
      Third-Party Integrations
      User Management
      Workflow Management

    EDGE User Reviews

    Overall Rating

    4.9

    Ratings Breakdown

    5

    86%

    4

    14%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.9

    Value for money

    4.8

    Customer support

    4.9

    Functionality

    4.5

    VR

    Verified
    Reviewer

    Research

    1001-5000 employees

    Used daily for more than 2 years

    Review source

    Reviewed May 2021

    Clinical Research Management Made Easy

    5

    I have used EDGE daily for almost 5 years and it has made my job much easier. It enables us to easily record information about the projects reviewed by our Research and Development team and track the journey of a clinical studies in a clear interface. It was my job to teach our local users how to use EDGE and the its customisable features made it simpler to explain it. The list of cons are really just suggestions on how EDGE could improve in my opinion, not really things I dislike about it. In fact, colleagues who know me well can attest to the fact that I'm pretty effusive about it and could talk about EDGE for hours!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    - User friendly interface - Very customisable (we can add our own fields to suit our needs) - Easy to retrieve information and create bespoke reports - Assigning people to projects is simple and efficient - Enables efficient collaboration between teams and organisations involved in research - A good document storage alternative - A fantastic team behind and responsive support
    Cons:
    - More features should be customisable (such as the 'Add a Patient' form) - Mass updating fields would have a been a time-saving feature - More options for account types (e.g. to differentiate between admins and users who need overall 'manager' access, but who should not be able to customise fields)

    Vendor Response

    Hello, thank you for leaving us a review and for sharing your pro's and improvements for the system, and especially for highlighting such great benefits of the EDGE programme. Nice to hear you are also a big EDGE fan :)

    Replied May 2021

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    CW

    Claire W.

    Verified reviewer

    Health, Wellness and Fitness

    501-1000 employees

    Used daily for more than 2 years

    Review source

    Reviewed March 2025

    EDGE - Easy to use, does what it says on the tin

    5

    Great system - easy to use, easy to train others to use, now currently could not do my job without it. I am evangelical about EDGE - it's a great design!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Easy to use, easy to navigate around interface, tabs do what you think they will, icons are sensible, system does not respond in unexpected ways. Operations are 'foolproof' - it is almost impossible to accidentally delete or overwrite something, which makes you confident to experiment. Support materials are easily accessible and clear, support team are great and really helpful. System can be optimised to have additional 'personalised' functions via Forms and Workflows so can be easily adapted to your own ways of working.
    Cons:
    System logs you out if no keystrokes/mouse movements after a very short period of time (however this is required by security rules in NHS so not much they can do about this)

    Reasons for switching to EDGE

    We were obliged by the NIHR and were initially against the switch but found EDGE to be so useful and usable - just wish we had switched sooner!

    Vendor Response

    Hi Claire, thank you so much for leaving us a review. It is great to hear your thoughts and feedback about EDGE in such positive ways including comments on our useful support services, being easy to navigate and our personalised features. Thanks for the comment about the log out time, and you are correct, this is a requirement under the Identity Services Policy from NHS Digital. Thanks again - The EDGE Team.

    Replied March 2025

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    AD

    Alessia D.

    Verified reviewer

    Research

    5001-10000 employees

    Used daily for more than 2 years

    Review source

    Reviewed May 2020

    Easy to access system with adaptable functionality

    5

    EDGE is a good company who we have had positive interactions with. When escalation is required to EDGE they are quick to get back to you and offer support via regional contacts if required. It is a very effective research management system.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    The system is user-friendly and can allow training to be rolled out with minimal support. There is functionality to use adapt the system within the limits of the programme to be bespoke for your organisation. Allows collaboration, and visibility of data to a wide audience and it is particularly useful to be able to gain access from a web-browser for home working. It has been essential for our switch to home-working during the COVID-19 pandemic.
    Cons:
    Creating reports being limited to admin users is not very user friendly due to time constraints for the admin staff. We do not use EDGE for our reporting purposes for that reason, however the ability to create reports for staff to use does get around this slightly.

    Vendor Response

    Hi Alessia, thanks for your review. Glad to hear EDGE is working well at your organisation and is helping with the COVID-19 situation currently happening. We are looking into the possibility of other access levels for V3 e.g. reporting access as we do understand it would be useful for sites who need more reporters but do not want to give users full admin rights. Thanks.

    Replied June 2020

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    AG

    Alice G.

    Verified reviewer

    Hospital & Health Care

    10000+ employees

    Used daily for more than 2 years

    Review source

    Reviewed March 2025

    Edge is No.1 for Research

    5

    Edge is user friendly for all users whether it is used for study set up like me or the logging of new participants to a study or a new researcher who needs to understand the process of submitting a new study. I enjoy training new staff on Edge and showing other members of the team features that we currently do not use within our Trust. If I had it my way we would be using Edge to its full advantage and Edge would be the first port of call for everyone within the department.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I use Edge constantly throughout my working day, it is easy to navigate around and keeps track of all the studies that I currently have in set up. I use the reports regularly to keep up to date with the tasks I need to complete each week. Uploading documents has now become so much easier with Edge 3 and there are constant updates to make our work each day easier
    Cons:
    Edge logs you out of your account after not using it for 20 mins or so so constantly logging back in.

    Vendor Response

    Hi Alice, thank you so much for taking the time to leave us a review and for all of your lovely and positive words. Glad to hear you enjoy training others on EDGE and how it is helping you complete daily tasks. We promote ourselves on offering a user friendly system so this is refreshing to hear. In regards to the log out time, this is a requirement under the Identity Services Policy from NHS Digital. Within the guidance EDGE is categorised as an AAL Level 3 system, the policy stipulates the requirement reauthentication after a defined period of inactivity, usually 15 minutes. Thanks again - The EDGE Team

    Replied March 2025

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    AS

    Annemie S.

    Verified reviewer

    Research

    5001-10000 employees

    Used daily for less than 2 years

    Review source

    Reviewed March 2025

    Manage all projects in one space

    5

    I love how Edge can be customized to fit what I need it to do. I can also leave out/ignore features/fields I don't want to use, without any issues.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    This software is designed from the site user's perspective and not from the 'top down' like most other software. As a research site, we have visibility of all our projects and participants in one space, regardless of who the study sponsor is or where the study is being conducted. We can easily see the status of all our projects.
    Cons:
    There are many ways (almost too many) to navigate the system, which can make it hard for new users to learn/grasp. There is a navigation bar horizontally across the top of the page and another vertically down the left side of the page. This can be confusing for new users.

    Vendor Response

    Hi Annemie, thank you for leaving such a positive review. We are glad to hear EDGE works well for you and your organisation. We pride ourselves on developing and adapting EDGE to meet end-user needs. We appreciate that with all the functionality it can be tricky to pick everything up quickly. We are currently working on increasing our training and user guides to help improve this and we are always happy to jump on a call and talk about ways to streamline navigation. Thanks again, the EDGE Team

    Replied March 2025

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    VD

    Victoria D.

    Verified reviewer

    Research

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed March 2025

    Enhancing Research Management with EDGE: Strengths, Challenges, and Potential

    4

    My overall experience with EDGE has been positive, as it has significantly improved the way we manage research processes, track studies, and maintain data quality. The system streamlines governance, finance, and reporting, making it an essential tool for our team. While it has its limitations—such as the lack of interactive reporting—ongoing improvements and our ability to refine workflows within EDGE continue to enhance its functionality. With the right updates, it has the potential to become an even more powerful research management tool.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    I like the ability to streamline research processes, improve our data accuracy, and enhance collaboration across teams. EDGE reduces reliance on spreadsheets, making finance tracking and study management more transparent and efficient. EDGE provides valuable insights through KPIs, making it easier to monitor progress and drive continuous improvements.
    Cons:
    The lack of interactive reporting, being able to click into reports and invoices and edit it them from a report, limits our ability to optimise record data quality and work more efficiently in real time. If this feature were available, we would use it extensively to enhance data management, streamline processes, and further improve accuracy.

    Vendor Response

    Hi Victoria, thank you so much for your positive review. We are so glad to hear EDGE is helping you in so many ways, especially in relation to finance. Thanks for your feedback regarding interactive reporting. The reports in EDGE are accessed by Admins but data on the project/project site/participant levels is controlled by role-based permissions set on each study, ensuring that only authorized users can make changes at the appropriate level. Interactive reports are useful but they introduce more complexity and risk due to less control over updates and a lack of auditing. Bypassing role-based permissions can lead to inaccurate data, or users overwriting each other's changes. While we do understand the benefit of making changes at the reporting level, we're exploring better ways to help users drill down into report data, identify inaccuracies, and improve overall data quality across the system. Thanks again :) - The EDGE Team

    Replied March 2025

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    SB

    Shazma B.

    Verified reviewer

    Hospital & Health Care

    10000+ employees

    Used daily for less than 2 years

    Review source

    Reviewed March 2025

    The Power of EDGE

    5

    It has been an absolutely amazing experience working with EDGE, and the passionate team who always go above and beyond to make a difference. Keep up the great work!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    EDGE provides great visibility and transparency of clinical research landscape in real-time through its exceptional user-friendly interface for capturing, tracking, reporting valuable information, and great team support that make things happen for everyone involved.
    Cons:
    EDGE offers a unique collaborative environment that promotes active learning, sharing, and innovating together. This is not only empowering but also, rewarding due to its positive impact on global community. It would be extremely helpful to see more options (potentially in pipeline) around adding forms to bulk participants, view and report costs that are not yet added, breaking down the project recruitment by each financial year within single report, sharing of finance reports with relevant users, and dashboard for a quick snapshot on key performance indicators and for data quality management purposes.

    Vendor Response

    Hi Shazma, thank you so much for completing this review. It is great to hear the pros of EDGE, benefits and lovely comments about our team. Thank you for sharing your recommendations for improvements. I have passed these onto our Product Manager to take a look at. Thanks again - The EDGE Team

    Replied March 2025

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    EB

    Ellis B.

    Verified reviewer

    Research

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed March 2025

    Get EDGE if you haven't already!

    5

    EDGE has been my departments life saver, it has improved and aligned nearly all our processes. Could not recommend it enough

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    EDGE is designed fully to support our Research processes, by people who understand the research processes and participate in them themselves. Its finance tracking tool is a life savour and the access to information is so intuitive and easy to use.
    Cons:
    That not everyone uses it! Everyone doing clinical trials in the UK a t least should be using EDGE as their primary system. It helps us all connect with each other!

    Vendor Response

    Hi Ellis, thank you for taking the time to leave us a review and for such fabulous and positive words. It is great to hear the system helps you with collaboration as this is something we pride ourselves on. Thank you! - The EDGE Team

    Replied March 2025

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    VJ

    Vicky J.

    Verified reviewer

    Hospital & Health Care

    10000+ employees

    Used daily for more than 2 years

    Review source

    Reviewed July 2024

    EDGE is adaptable to your needs

    5

    I could not be as efficient or as effective in my job without EDGE. It holds all the information personnel need to know about a trial and it is accessible to all those that need it. I can run reports from EGDE that are built for our needs at service level, it gives us oversight of our trials.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Accessible anywhere, flexible, adaptable to your service, give researcher autonomy in how they run their trials. I love the workflows as I can track processes, add in details so I know exactly where we are at. EDGE is also allowing us to move more from paper to electronic for documenting training and delegation logs, which makes it quicker to sign up personnel to work on trials.
    Cons:
    I do not see any cons of using EDGE. For some it is another system they have to log into, which may be a down side, but for me it is an essential system. It would be great if systems could talk to each other more.

    Vendor Response

    Hi Vicky, thank you so much for your review and for your positive words. We are glad EDGE is so beneficial to you and your organisation. Working with other systems is something we are working on, thank you for your feedback. I know the value for money rating is not applicable for you personally so we understand why you have not rated us there. Thanks again :)

    Replied March 2025

    Read More

    BB

    Bianca B.

    Verified reviewer

    Hospital & Health Care

    201-500 employees

    Used daily for more than 2 years

    Review source

    Reviewed September 2019

    If it's clinical trials related, it's in Edge!

    5

    We have been using EDGE for 7-8 years and it has been instrumental to our department's management. Prior to EDGE, we did not have an accurate way of tracking our studies and recruitment data. After rolling out EDGE, we have become extremely precise. We use EDGE to track all recruitment activities, assign studies, analyze staff workload, share recruitment reports and trial listings, track ethics submissions and approvals, upload regulatory documents and centralized files, and track basic finance information, among many other uses. Regarding our users, our frontline staff are responsible for entering recruitment information and maintaining patient statuses. We also give EDGE access to our investigators so they can look up protocols and regulatory documents, as well as our active and upcoming trials by disease site. We share reports with all of our users using the My Reports feature for quick retrieval of data. Sharing this data in EDGE has resulted in a great uptake of the system across all types of users (coordinators, CRAs, primary care teams, physicians/investigators, admin assistants, senior management, finance, pharmacy, etc.). The reports we are able to pull from EDGE are second to none - we can build any report, any time, anywhere! Recently, we began using Power BI to create dynamic reports from the data pulled from EDGE to enhance our ability to drill down and ask questions of our data. As we continue to use EDGE, the system truly grows and develops with us.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    -Easy to use -Reliable -Fully customizable fields allows you to create meaningful reports -Able to maintain an accurate record of all trials and patients -Having EDGE at your fingertips means that the information you are looking for is always available when you need it -Acts as a repository for all of our protocols and regulatory documents -Users are able to suggest new features or improvements to help build the system for all users. -Networking and sharing ideas with other sites as part of a community of EDGE users. Not only are we able to connect directly with other sites about EDGE, but we can also reach out to other sites about our shared trials. EDGE has truly broken down the "silo-ed" nature of clinical trials.
    Cons:
    -Needs a data tracking tool to allow end users and admin to track their patient visits, data entry, and data timeliness. -Would like to see a more robust and automated finance module that integrates with patient visits and data entry. Currently the finance module is very manual. -Enhancements to the user interface would be helpful (e.g. drag-and-drop) (to be addressed in Edge v3)

    Reasons for choosing EDGE

    Several other products were evaluated before EDGE was selected. EDGE was chosen over all other platforms for many reasons, including: 1) Value for price - EDGE offered everything we needed and more for a lower cost than most other platforms. 2) Fully customizable fields - EDGE allows admins to create and report on any field. We are not "tied down" to the static fields that were offered by other platforms. 3) Ability to work with the EDGE team to develop the system - We directly have an impact on the development of new features. We are not at the mercy of the developers creating updates behind closed doors; there is community and transparency in EDGE development work. 4) Understanding - the creators of EDGE truly understand clinical trials and the groundwork that is involved, and worked with frontline staff to create the system. 5) Sharing - Being able to easily connect with other EDGE users across the country promotes idea sharing, changes in practice, and provides an opportunity for standardization at a higher level.

    Vendor Response

    Hi Bianca, thank you for leaving such an in depth review which is very useful to us and also to potential new users. We can use your comments to help improve and to also know what is working well so thank you.

    Replied June 2020

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