Buzz 2026: Benefits, Features & Pricing

[sensitive content hidden] has been phenomenal in working with me and putting a human face and personal touch along with some pretty awesome tech1

If it weren't for [sensitive content hidden], I may not have continued to be a customer of Buzz. The reason is that customer support is essential to help me with your services. [sensitive content hidden] has been 'invaluable.' We meet every 2 weeks, where he looks at the settings and campaigns and identifies areas that can be improved.

We started as raving fans of Buzz and even referred ~8 accounts. The service looks polished, but performance was inconsistent: repeated days with low/zero sends. With daily limits set to ~36 connection requests/day, our average hovered around ~15/day. We canceled in mid‑August. That’s where it got ugly. Cancellation wasn’t self‑serve. Support made us complete a separate “Cancellation Request Form” and wait 48 hours...meanwhile, billing continued. Despite acknowledging our cancellation, we were charged again mid September. Days later, Buzz emailed saying our subscription was “fully cancelled,” then asked us to withdraw the dispute so they could “refund faster.” Weeks of follow‑ups, still no full refund. We’ve filed multiple chargebacks. My take: there are better tools out there. If you try this tool, document everything, set a cancel reminder, and don’t withdraw any dispute until the money is actually back. I wish someone had warned me.

Highly recommend giving Buzz a try if you want to automate lead gen for your business.

I had high hopes that this would help with my LinkedIn outreach. However, the setup was not very intuitive, and the help files were not helpful at all. Then, I wasn't able to log in to my LinkedIn account for about a month; when I told customer support that I had been locked out of LinkedIn, they continued to charge me and offered little to no help in problem-solving why this happened. This went on for several months and despite telling them to cancel or hold my account billing until it was fixed... they continued to bill me. No response to my request for a refund even though I had no way of using the software.... Such bad business practices... I would not recommend them to anyone.

A very bad experience, especially when we are charged for outdated data. They said they would fix it, but the deadlines given so far have not been met.

Worst experience with a lead generation partner

Not being able to opt out unless 2 months' prior notice on a 3-month subscription. Recommended we try the conversational approach even though we shared our previous negative experiences with this approach. Created and ran 6 campaigns, 2 for each of our accounts and 2500 contacts in each campaign with a 5-message sequence. No campaign ran for the first 10 days. After that, the campaigns ran for about 2 months. Half-time we were asked about our target audience and industry segments by an additional/new campaign manager. One new campaign was launched with new sequence messages. Did not challenge us on the information on our website, did not use the partner’s and client’s pages to filter out the current clients and partners, and did not engage with us on a deeper level to understand if they are able to choose suitable segments for us or not. Their understanding of the European market seems extremely limited i.e. France was selected as a suitable region but we do not speak French. It was not “entirely done for us”, we did not see the A/B testing results, and communication was extremely implicit i.e. we did not get any proactive communication on campaign results even on a monthly basis. Some Pro Plan Support features were never offered nor delivered e.g. Custom Training and Onboarding and Full Strategy Development. We didn’t get any information on what was done, nor did we get any real leads at all! We used the app between April and June 2023.

Brutal. This is not a high performer company, it is primarily a thin attempt to scoop as much money from your credit card as possible.