Square Feedback 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Square Feedback

No reviews yet

Pricing

Pricing available upon request

About Square Feedback

Square Feedback is a customer feedback solution that allows businesses to have private communication with customers. Customers who opt for digital receipts can provide feedback and start a private conversation with the business. This enables the business to understand how people feel about their services without having to read public comments online.

The system acts as a built-in support center for businesses. It helps keep customers happy and returning by allowing businesses to view customer feedback and provide timely responses right from their Square dashboard or Point of Sale. Businesses can use Square Feedback to refund customers or send coupons to those who have had negative experiences, resolving issues immediately and privately before they reach a public forum.

Businesses can send more informed responses to customer feedback with Square Feedback. The system provides insights into customer purchase history and frequency, allowing businesses to respond to feedback more appropriately. Businesses can also keep track of customer satisfaction by accessing their Square dashboard or Point of Sale to manage feedback over time.

Square Feedback Screenshots

Square Feedback Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

Square Feedback Features

Popular features found in Customer Satisfaction
Complaint Monitoring
CRM
Customer Experience Management
Customizable Forms
Customizable Templates
Data Import/Export
Reporting/Analytics
SMS Messaging
Trend Analysis
Visual Analytics
More features of Square Feedback
Chat/Messaging
Data Visualization
Feedback Management
Performance Metrics
Sentiment Analysis
Survey/Poll Management