LINQ Qonnect 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

LINQ Qonnect

4.7

(30)

Pricing

Pricing available upon request

About LINQ Qonnect

LINQ Qonnect is an online portal designed to simplify billing, invoicing, and reporting processes for enterprises. This solution centralizes account information, data usage, and device management in one user-friendly platform.

The Qonnect platform offers reporting and invoice management capabilities. Users can create and save customized reports, which are readily available with instant export options. The platform provides historical invoice access, allowing businesses to view and export past and current invoices in various formats. Qonnect's executive dashboard delivers analytics on support data, usage, and spending, empowering enterprises to make informed decisions.

Qonnect's security features and role-based user permissions ensure tailored access levels for different user roles, such as administrators, managers, and accounting personnel. This allows businesses to maintain their authorization processes while granting customizable access to platform features and information. Qonnect also offers self-service capabilities, including ticket management, live chat support, and the ability to manage employee details in a centralized location.

LINQ Qonnect Screenshots

LINQ Qonnect Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

LINQ QONNECT Rate

Pricing available upon request

Plan includes:

We tell you what each device will cost and that’s it. It’s simple, saves you money, and doesn’t change.
Your guaranteed LINQ Rate includes everything we do and the carrier costs. No other fees or surprises.

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

LINQ Qonnect Features

Popular features found in Billing and Invoicing
Billing Portal
Contact Database
Customizable Invoices
Invoice Processing
Mobile Payments
Multi-Currency
Payment Processing
Quotes/Estimates
Reporting & Statistics
Tax Calculation
Time & Expense Tracking
More features of LINQ Qonnect
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Application Management
Asset Lifecycle Management
Asset Tracking
Benchmarking
Billing for Data
Billing for Voice
Billing & Invoicing
Budgeting/Forecasting
Chargeback Tracking
Compliance Management
Configuration Management
Contract/License Management
Cost Analysis
Cost Tracking
Customizable Dashboard
Customizable Reports
Customizable Templates
Customization
Dashboard Creation
Data Import/Export
Data Management
Data Storage Management
Data Synchronization
Data Visualization
Deployment Management
Discount Management
Endpoint Management
Enrollments/Onboarding
Expense Tracking
Financial Management
Fixed Line Compatibility
Forecasting
Fraud Detection
Help Desk Management
Internal Cost Allocation
Inventory Management
Inventory Optimization
Inventory Tracking
Invoice History
Invoice Management
Location Tracking
Metered Billing
Mobile Line Compatibility
Monitoring
Move/Add/Change Options
Multiple Data Sources
Multiple Payment Options
Order Management
Performance Metrics
Policy Management
Procurement Management
Projections
Real-Time Data
Recurring/Subscription Billing
Remote Monitoring & Management
Reporting/Analytics
Scheduled/Automated Reports
Search/Filter
Software Management
Supports WiFi Hotspots
Synchronization Scheduling
Trend Analysis
Trouble Ticketing
Usage Tracking/Analytics
User Management
Visual Analytics
Wireless Troubleshooting
Workflow Management

LINQ Qonnect User Reviews

Overall Rating

4.7

Ratings Breakdown

77%

13%

10%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.6

Functionality

4.5

Have you used LINQ Qonnect and would like to share your experience with others?

Fred W.

Verified reviewer

Higher Education

1001-5000 employees

Used weekly for less than 6 months

Review source

Reviewed July 2024

May solve cellular billing issues

The LINQ Connect team has made all of my effort worthwhile and any issues were resolved quickly and easily. I feel like I have a team of professionals to assist me.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

LINQ Connect is not just a software, it is also the whole team of professionals that help out and can answer questions behind the scenes.

Cons:

If you have a messy system currently you will love LINQ Connect, but is you have a pretty clean and efficient process it take some time to adjust processes.

Reasons for choosing LINQ Qonnect

The offered the best total care solutions to the issues we were having.

Reasons for switching to LINQ Qonnect

Cost, and to provide additional cellular hardware/software and billing support

Scott P.

Verified reviewer

Construction

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed July 2024

LINQ Review

We have been impressed with the service from day one. In fact, we are continuing to take advantage of other services LINQ offers due the quality, effort and professionalism of this company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

LINQ has been a valuable asset to our company for billing, support and reporting. Our mobile accounts had gotten out of control and they have been a life saver and most importantly a budget saver. The support is excellent, as a person who does support I can say they are top notch! The account manager is on top of everything and works directly with me to keep things in check, so we don't revert back to chaos.

Cons:

I have no serious cons with LINQ. I know you can say "there has to be a con", but any issues that arise are quickly worked on and fixed to our satisfaction, so I would call that a Pro.

Devin A.

Verified reviewer

Construction

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed July 2024

Mixed feelings on current support

Overall the experience with Linq at first was very good. I was regularly contacted by higher ups asking about my experience and ensuring everything is going smoothly. It's been a long time since anyone besides my account manager has reached out to me despite multiple issues with the support side. Again with [sensitive content hidden] the experience has been bearable enough for us to stay, the topic of a new solution comes up with almost every issue that occurs on the support side.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like having a direct account manager and contacts to work with when escalation or certain attention to detail is needed. I've gone through many account managers, [sensitive content hidden] and now [sensitive content hidden]. I think there was someone between Orla and Symphony but no one takes care of our account quite like [sensitive content hidden]does. Where Linq support might fail, [sensitive content hidden]is always there for us and quick to correct mistakes made by the support branch (ordering wrong device or not following our SOP for deployed devices) I would also like to mention [sensitive content hidden] as being excellent parts of Linq for me. [sensitive content hidden] support simply can't be understated I've never been so well cared for and honestly it's one of the only remaining reasons we're staying with Linq. The distribution of mobile devices being centralized by Linq supporting all 5 of our markets is another key factor.

Cons:

The support through Linq has been a challenge. It seems that every three months or so we have to have a meeting to re-align our needs with the support team. Sometimes it's not following the instructions on our account, sending a device that's got a crooked screen protector, using the wrong line for an upgrade, using inventory for upgrades instead of activating a suspended line, sending too many devices or devices to the wrong spot. When my support agents use the call in line it's a mixed bag of the quality of support they get. Sometimes an agent will just simply say something can't be done, they will hang up and get someone else who can do it with no issue. The saving grace here is that if we need to reach out to [sensitive content hidden] to get it solved, she's been amazing at getting what we need accomplished in a timely manor.

Reasons for choosing LINQ Qonnect

We were actually grandfathered into Qonnect, and were active participants in early beta stages for the web ui and app

Reasons for switching to LINQ Qonnect

We were ready for a more robust and complete management solution.

Tim F.

Verified reviewer

Real Estate

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed July 2024

Great platform to utilize for business!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, secure, and make changes to devices.

Cons:

Nothing to unlike about Linq Connect, it does everything you would want.

Carlos I.

Verified reviewer

Building Materials

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed July 2024

Comments on service validation and suggestions/areas for improvement

Very good experience so far, I think I am getting to know the services better and so far I have had a very good experience.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

service attitude, they are always attentive to the customer, and always offer a solution to any problem

Cons:

I think it would be great to have more information, dashboards, easy access to invoices within the portal , or maybe I need to know more about it. I would like to have more visibility on the mobile equipment inventory, sometimes I feel lost in this regard.

Andrew C.

Verified reviewer

Construction

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed July 2024

Great Software, Improvements In-Flight

Overall the partnership has been great. The team is always open to feedback on how to improve and when issues arise they're remedied quickly. Would look for better transparency on availability of integrations in the future.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Easy billing customizations - Digestible Insights - Effective data management

Cons:

- FreshService Asset DB integration missing (originally sold as available)

Reasons for switching to LINQ Qonnect

We were having a sizable amount of service delivery issues that resulted in lost productivity of our employees

Chantale C.

Verified reviewer

Construction

201-500 employees

Used weekly for less than 2 years

Review source

Reviewed July 2024

more pros than cons

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I depend highly on the account managers and helpdesk and love the line charts for line data usage. able to see call tickets when our users call and get status.

Cons:

having to do double entry work when having to change user line information like updating gl / cost center codes.

Reasons for switching to LINQ Qonnect

this is where i start then go to linq qonnect to make those duplicate changes like updating the gl / cost center gl codes and other user line information.

james e.

Verified reviewer

Logistics and Supply Chain

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed July 2024

LINQ Device and Cost Management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our small team does not have to deal with mobile devices.

Cons:

After initial term, cost increased significantly.

Reasons for switching to LINQ Qonnect

We were promised of cost savings of about 15%.

MYSHELE P.

Verified reviewer

Construction

1001-5000 employees

Used weekly for less than 12 months

Review source

Reviewed July 2024

Consigli admin review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Keeps a history of everything that ever happened to the line. I do wish it documented the chat conversations as my team seems to use the feature more often.

Cons:

The testing of the mobile app. I was happy to test but it proved to have little to no functionality in it for someone who was supporting the lines/devices.

david c.

Verified reviewer

Construction

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed July 2024

Great tool